User Management

There might be many users and you may want to create and manage user acounts in some cases. And, you can erasily setup different roles for your user accounts as per different needs.

How to Create User Accounts

Firstly, we need to sign in the Administrator account, next, we can follow the steps below to create user accounts.

1. Please click Settings->User Management on the left side then click “Create account”.

Create User Accounts

2. Then type into user account name and password, and confirm the password then click “Next”.

Set Username

3. Then set the role of the user account. Different role will match different permissions. Click “OK” to add the user account.

Setup Role for User Accounts

You can setup roles for the created user accounts. There are 4 roles available: Viewer, Monitor, Backup Operator, Restore Operator.

Set User Role

Admin: Currently, there is only one administrator account, which has the highest management role. The role cannot be assigned to other users.

You can use the Windows super administrator account as admin to log in.

The highest administrative privileges of the admin account:

1) Only the admin account can create other users accounts.

2) Only the admin account can view the list of all users, and modify the role or reset passwords for other users. Other users can only view their own account information and modify their own passwords.

3) Only the admin account can manage serial numbers.

Viewer: Viewer can only view dashboards and abnormal events, and can view and operate system settings, and view their own account information under user management.

Monitor: Monitor can only view tasks, devices, targets, backup management, and can view and operate dashboards, abnormal events, system settings, and view their own account information under user management.

Backup Operator: Backup Operator can only view target, backup management, and can view and operate dashboards, abnormal events, tasks, devices, system settings, and view their own account information under user management.

Restore Operator: Restore Operator can view and operate dashboards, exceptions, tasks, devices, targets, backup management, system settings, and view their own account information under user management.

After the setting is successful, you can log in to the user account with the new password.

How to Manage Accounts

Admin account can view the list of all users, and modify the role or reset passwords for other users.

1. Please sign in the administrator account.

2. Find a role account then click the three-dots button, and then you’ll see these options.

Manage Admin Account

Other role accounts can change their own passwords and view its own account information and permissions.

Manage User Account

Change Password: all users can change their own password, but need to enter the old password to verify first.

Role Details: you can can view the account role details and permissions.

If the user account’s password is forgotten, you need to contact the admin user to reset the password.