By Ivy / Last update March 4, 2022

How do I transfer files to my seagate external hard drive?

“I have some precious pictures, files, videos, etc on my computer that truly need to be backed up !!!! Thus, I bought Seagate Backup Plus. It’s said this is a backup drive. But It does not show as a backup drive when I plug it into my Windows 10. What's wrong? How do I backup files on Seagate external hard drive?”


Don't worry about it too much! The Seagate external hard drive not showing up issue is probably a connection issue or outdated disk driver, corrupted USB port or MBR, etc. And I'll share some helpful ways in the following to solve it easily.

Besides, I'll introduce you 3 different Seagate external drive backup software, which can help you backup files on Seagate external hard drive, namely Seagate Dashboard, Backup and Restore, and AOMEI Backupper. The third-party backup software is easier. 

Why backup files to Seagate external hard drive?

Talking about the reason, there are 2 main reasons to backup files on Seagate external hard drive. Let's see them specifically.

  • Ensure the security of your precious data. Most computers users save data on their laptop or desktop, but there is a great risk of data loss in the event of failure, such as, system crash, disk failure, virus attack, ransomware etc. To minimize the risk, you can backup files to external hard drive, like Seagate Backup Plus.

  • External hard drive is very portable to take. Aside by the security issue, you may want to save the common used files to a portable storage device and take it everywhere, so you can view files on external hard drive anytime. Seagate external hard drive is one of the portable storage devices. 

Seagate external hard drive not showing up - how to fix it

If you want to backup files on Seagate external hard drive, but find it's not showing up, you can try the following solutions to fix it. The main cause is USB port issue or external hard drive failure, and still other uncommon reasons.

Way 1: Check the connection and try a different USB port

One of the most common reasons is you connect the Seagate external hard drive to a faulty or loose USB port. Reconnect it or plug into a different USB port, see if it works. 

If it is still not working, one more step, replace the USB cable you use to connect Seagate external hard drive. That's it. 

Way 2: Show hidden device 

Some user report "Show hidden device" works, if the Way 1 does not work, you still can try this method. 

Step 1. Press "Windows + R" button and then type “devmgmt.msc” in the Run window. Press "Enter" to open Device Manager. 

Step 2. Click the "View" button and select "Show hidden devices".

Show Hidden Device

Step 3. Check if there are any entry with grey. Right -click it and select "Uninstall". Then, reboot your computer.

Way 3: Assign drive letter for Seagate external hard drive

Step 1. Press "Win + X" and select  “Disk Management” in the pop-up window. 

Step 2. Select the disk, right-click it and select " Change Drive Letter and Paths". 

Step 3. Click "Add" or "Change" button, select a drive letter and click "OK".


Way 4: Fix corrupted or damaged MBR 

If the Seagate external hard drive shows as an unknown and not initialized disk in Disk Management, it might be caused by damaged MBR.  You can try to fix MBR in the recovery environment.

Step 1. Restart your computer to recovery environment, you have two ways in the following:

# 1: Force start: Restart your computer, press and hold the power button to force shutdown as soon as you see the Windows logo. Then, repeat this operation 2-4 times, you will see the boot options.  

#2: Use installation disc: Boot computer from installation disc, click “Repair your computer” and then “Troubleshoot”  to access Windows 10 boot options.

Step 2. Select "Command Prompt" in the "Advanced options" screen.

Advanced Options

Step 3. Then, type the command "bootrec.exe" and "Enter" to see all the available options. You can then type bootrec /fixmbrbootrec /fixboot,  bootrec /scanos,  bootrec /rebuildbcd and hit Entire after each one.

Rebuild MBR


How to backup files on Seagate external hard drive

In this part, you will learn 3 Seagate auto backup software, which can help you backup files to external hard drive easily and quickly. Now, let's have a closer look at them.

Way 1: Backup files on Seagate external hard drive with  AOMEI Backupper

The first one is using a third-party Seagate automatic backup software AOMEI Backupper Professional. With it, you can backup files to Seagate external hard drive automatically, even with only changed files. Below are some useful features you may use:

Schedule Backup: It supports daily backup, weekly backup, monthly backup, event trigger and USB plug in feature.
Incremental Backup: It's the default backup method in this software, which backup only changed files since last backup. Also, you can change it to differential backup. For differences between them, refers to: Increemntal or Differential Backup. etc.
Automatic Backup Cleanup: It allows you to delete old backup images with 3 different cleanup methods, By quantity, By time, By daily/weekly/monthly, thereby resolving backup disk full issue completely.
Other features: It is able to set email notifications, compress backup image to smaller one, encrypt backup files for sensitive data, create bootable USB, etc.

Now, please download this software and install it on your computer. And connect the Seagate Backup Plus to your computer as well. 

Download Free Trial Win 11/10/8.1/8/7/XP
Secure Download

(PS: This version only applies to Windows 11/10/8/7/XP/Vista. If you are currently using server computer, try AOMEI Backupper Server.)

Then, let's take Seagate Backup Plus as an example and see how to backup files to Seagate external hard drive. Follow the steps below. 

Step 1. Launch AOMEI Backupper Professional. Then, click Backup and File Backup to summon the next window

File Backup

Step 2. Click Add File or Add Folder to select files on the local computer. And then select Seagate Backup Plus drive as the destination path. 

Add File or Folder

Step 3. After selecting files and Seagate Backup Plus, you still need to set schedule backup. Click Schedule > Enable Schedule Backup and select Daily, Weekly, Monthly, Event trigger, or USB plug in


Step 4. Confirm the operation and click Start Backup to backup files on Seagate external hard drive. It will create a full backup at the first time and then create 6 incremental backups by default. 

You may feel good in the beginning, but in the long run, this may result in another issue - backup disk full. To cut off this from root, you can choose to enable automatic backup cleanup methods in the Backup Scheme

Backup Scheme Cleanup Methods

If you already have a file backup, you can still set automatic backup cleanup manually in the Home tab.

  • Find the backup task in the Home tab, click the icon with three bars and then Edit Backup.
  • In the Edit Backup window, click Backup Scheme and select Enable Automatic Backup Cleanup, then choose among By quantity, By time, By daily/weekly/monthly cleanup methods.

Delete Backup Files

After creating a file backup, you may want to view files on Seagate backup drive for integrity check, try Explore Image feature in this software.  

You will be asked to select backup image and time point, select a path to save it,  just do as prompted. Then, you can check your files in the selected path. 

View Files on Seagate Backup Plus


Way 2: Backup files to Seagate external hard drive with Seagate Dashboard

This is the second method to backup files on Seagate external hard drive. You will use Seagate Dashboard, a seagate external drive backup software, which comes along with Seagate Backup Plus or Seagate Center.

If you are using either of them, connect Seagate Backup Plus to your computer amd try the following steps. 

Step 1. Access Seagate external hard drive in Windows Explorer and double-click the Seagate Dashboard Installer.exe to install this software

Step 2. Launch Seagate Dashboard and then select PC Backup in the home page. 

Pc Backup

Step 3. Then, click Protect Now and Back up Now to backup all non-system files. If you want to make this task automatic, click New Backup Plan as instead and it supports snapshot, weekly, monthly, daily, hourly, and continuously. It only backup all personal folders (non-system files) or specific folders.

Protect Now

Some users have confusion about when Seagate backup is complete, how to view files and delete backup files on Seagate Backup Plus. If you are in such case, check them in the following.

# When Seagate backup is complete: It will show you the green backup progress bar and percentage. And when the task is complete, these indicators will disappear.

# view files on Seagate Backup Plus using Seagate Dashboard: Open Seagate Dashboard, select the BackupPlus in the Dashboard, click Info and View Files to go to the target path.

View Files

# View files on the Seagate external hard drive: Go to (My) Computer and the backup drive, open the folder named Backup and with your PC name subsequently, click on the C folder and go to Users > Username>Documents, then double-click the files to check it.

# Delete backup files from seagate external hard drive: Select PC Backup on the home page and then backup task, click the drop down menu   and choose Delete to delete this task. If this is a Seagate automatic backup plan, please select the box next to Delete backed up files and click Delete. Note it will delete all the backups. 


Way 3: Backup files using Seagate external hard drive with Backup and Restore

As said before, Seagate Backup Plus is one of the backup drives. It’s is compatible with Windows and Mac. And it has a great capacity, even up to 8TB. Aside by that, it supports a faster speed. Then, let's have a closer look at how to use Seagate external hard drive in Windows 7/8/10/11 to backup files.

Step 1. Install Seagate Backup Plus drive on your computer via an adapter. Then, click Use this drive for backup under AutoPlay window, and wait for Windows Backup to start.

Step 2. Check Let Windows choose to backup files saved in libraries, on the desktop, in default Windows folder and click Next. To backup specific files or folders, tick Let me Choose.

Let Windows Me Choose


Step 3. The default schedule setting is set to 7am every week. If you want to change it, click Change schedule. Then, review your backup settings and click Save settings and run Backup to finish the last step. Wait until you see a prompt like ”Windows Backup has completed successfully”. 

Save Settings and Exit


Backup and Restore utility (Windows 7) is very useful. It can help you backup files and backup system as long as you have a common external hard drive. However, it may fail to encrypt and compress backup images. Also, it cannot support differential backup.


Honestly, it’s necessary to backup files on Seagate external hard drive, but sometimes you may find that Seagate external hard drive not showing up after connecting it to your computer. What's the hell?  The main cause are falty or loose USB port or external hard drive failure, you can try give 4 solutions to fix it and then backup files with 3 Seagate auto backup software.

Among them, AOMEI Backupper is the easiest one, which not only help you backup files, but also provides you with multiple to make it effective, such as, email notification, schedule backup, differential backup, automatic backup cleanup, etc. Besides, it is still a disk cloning software, so you can use it to replace HDD with SSD, and more. Please download this software to explore more!