How to Fix iTunes Could Not Connect to This iPod Touch Fast

This post includes 5 effective solutions to iTunes could not connect to this iPod Touch. You can refer to the detailed steps introduced here.


By Zoey / Updated on May 31, 2024

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Why won't my iPod touch connect to iTunes?

I tried everything and I still get the ‘iTunes could not connect to the iPod Touch. An unknown error occurred.' How to fix it? Please, any help is greatly appreciated. Thank you!

- Question from IFIXIT

Could Not Connect To Ipod

iTunes is a famous tool that provides many features for iOS users, but there are several iTunes problems on Windows during they use iTunes on PC such as iTunes could not connect to this iPod Touch. Why do you often meet such an error? This may be caused by a USB port problem, an old Windows system version, no permission to access the iOS device or an old iTunes version. But don’t worry too much, there are some solutions to each of them that you can refer to.

How to fix iTunes could not connect to this iPod Touch: 5 ways

Your iPod Touch may connect to the computer successfully after taking the methods below. To know how to get iTunes to recognize iPod, please continue reading on this page.

Way 1. Reboot the computer

First, you can try restarting your computer, which in most cases will fix the errors in iTunes and iOS device connectivity. After restarting your computer, all the components of your computer's operating system will restart and they can help iTunes to operate correctly.

Way 2. Update to the newest version of Windows system

One cause of this iTunes could not connect to iPod Touch problem is that your computer's version of Windows is too old. So you should check if there are updates available for your system. If so, install the latest version of Windows to ensure that iTunes will work properly on your PC. Your computer should install the new system automatically, but you can also check and install the latest Windows system manually by following these steps:

1. Go to Windows menu > Settings, and click Windows Update under the Update & Security section.

2. Then you can click Check for updates and then install the latest version of the Windows system.

Update Windows

Way 3. Update iTunes to the latest version

An outdated version of iTunes will also lead to a connectivity error, you may receive the “iTunes could not connect to this iPod Touch, the value is missing” prompt. So you can check if the iTunes on your computer can be updated. Just run iTunes, and click Help to choose the Check for Updates option on the pop-up menu. Then install the latest version of iTunes on your PC.

Itunes Check For Updates

Way 4. Give the computer full control permission

If your iPod Touch does not trust this computer, it can not connect to iPod Touch successfully. So you connect your iPod Touch and computer again and remember to choose Trust when the prompt appears.

Iphone Trust This Computer

Way 5. Connect your iPod Touch to computer in another port

Perhaps there is no problem with your iPod Touch settings and computer system, then you might consider whether there is an error with the USB port. The easiest way is to unplug your lightning cable from the USB port that is used now and switch to another USB port. Then see if your computer responds with successful recognition. If it does, your computer should light up the screen and have sound coming from it.

Bonus tip: Use an alternative to iTunes

If you are always disturbed by such a problem or your iPhone is disabled to connect to iTunes as well, and wanna know how do I get iTunes to recognize my phone easily, maybe you can switch to an alternative to iTunes like FoneTool.

FoneTool is a professional tool for data transfer. With the help of this tool, you can transfer music from iPhone to computer for free. Besides, it allows you to transfer other types of data such as photos, videos, messages, music, etc between iOS device and PC directly.

FoneTool can bring lots of convenience as below:

● High transfer speed: FoneTool can help you transfer 1000 songs in 9 minutes, faster than that in iTunes.
● Select data to transfer: You do not need to sync all data and this tool will help you transfer selected files only.
● Fully compatible: It can be used on Windows 11/10/8.1/8/7 and all versions of iOS including iOS 15/14/13. There will be no more errors.

With FoneTool, you can transfer non-purchased music from iPod/iPhone/iPad to computer following the easy steps below:

1. Download and install the FoneTool client on your Windows PC. Then launch it and connect your iPod/iPhone/iPad to your computer.

Download FreewareWin 11/10/8.1/8/7/XP
Secure Download

2. Select iPhone to PC on the Phone Transfer page.

Transfer To Computer

3. Then you can choose Music, then select the songs that need to be backed up.

Choose Songs

4. Then you can choose a storage path for your songs, then click on Start Transfer.


⇒ Note: FoneTool also provides FoneTool for iOS and you can scan the QR code to download it from App Store. Then you can transfer data between iOS devices without cellular data and computer.

Mbackupper Qr Code

Written in the end

We believe you have found the best solution to iTunes could not connect to this iPod Touch. You can try different methods provided in this article. If you are tired of fixing such an error, you can consider switching to an alternative to iTunes like FoneTool. It can help you transfer music, photos, videos, messages, and contacts between iOS devices and PC without any error.

Zoey · Editor
Zoey works as an English editor of AOMEI Technology. She provides tech information about backup and restore, mobile data transfer, and so on for AOMEI. She hopes that her articles will be greatly helpful for users. She is fond of music, film, and photography.