By Ivy / Last update December 13, 2021

Windows 10 File History Not Working

Window 10 File History is a backup utility for you to backup personal files in libraries, Desktop, Contacts, and Favorites folder to external hard drive, or network location on a regular basis (saved every hour by default). If you would like to backup other files, you may need to move these files to these folders to backup.

However, many users complained about file history Windows 10 not working error, as the following errors:

  • Error 1: File History doesn’t recognize this drive. Select another drive

  • Error 2: No usable drive was found, we recommend that you use an external drive for File History. Connect a drive and refresh this page, or use a network location.

  • Error 3: Your PC is protected by Bitlocker Drive Encryption, but your file History drive is not.

  • Error 4: File history has found files that are encrypted with Encrypting File System, on a network location, or on a drive that doesn’t use the NTFS file system, these files won’t be backed up.

How to fix file history not working in Windows 10 easily? Don’t worry, we will help you to fix these errors one by one in the following words.

Solutions to File History Not working in Windows 10

Find corresponding solutions to File History Windows 10 not working errors in this part:

☝Solutions to Error 1 and 2

☝Solution to Error 3: Decrypt Bitlocker Drive Encryption

☝Solutions to Error 4: Decrypt EFS Files or Remove Network Paths

Solutions to Error 1 and 2

If you got File History doesn’t recognize this drive or no usable drive was found error, and your files will not be backed up automatically. And two solutions listed below to make things right:

Solution 1: Turn on File History

Sometimes, you will get this error when the file history was turned off unintentional or manually delete the file history drive. Now, please turn on the file history first:

1. Input File History in Windows Search box, and select the File History to open it.

2. Click Turn on button to restart File history to backup your personal files.

Turn On File History

Or you could go Start -> Settings -> Update & Security -> Backup -> turn on automatically back up my files in Back up using File History section.

Now, check if the error solved. How do you check if the file history is working? You could click Advanced settings. Click Open File History event logs to view recent events or errors (Event Viewer) in Event logs section.

Event Logs

 And you will see all specific details about what happened in File History.

Event Viewer

Besides, it is apparently running with File History is saving copies of your files message.

Solution 2: Reconnect Your File History Drive or Select Another Drive

To reconnect your file history drive to Windows 10, or select another hard drive to fix File History doesn’t recognize this drive and save the Windows 10 file history backup, refer to the guide:

1. Connect your hard drive and Choose Select Drive at the left panel in File History.

Select File History Drive

2. Tap the original file history drive or another hard drive, and click Next. If you would like to backup to network drive, click Add network location.

Choose A File History Drive Or Another Drive

Then the file history stopped working error should be solved. 

Solution to Error 3: Decrypt Bitlocker Drive Encryption

For Error 3, you have to turn off BitLocker for your computer.

1. Go Start -> Control Panel -> System and Security -> Bitlocker Drive Encryption.

2. Find the drive you want to decrypt, and click Turn off Bitlocker option.

3. Input your password to unlock this drive or use a smart card to unlock.

Then the error should be fixed.

Solutions to Error 4: Decrypt EFS Files or Remove Network Paths

As we know, File History could not backup encrypted file system (efs) files. If you get these files won’t be backed up (File history has found files that are encrypted with Encrypting File System) error, make sure there is no encrypted files (use cipher to decrypt these files), or mapped drives. To decrypted file or folders:

  • Find the file or folder in Windows Explorer,

  • Right-click it and choose Properties -> General tab, and then click Advanced.

  • Uncheck the Encrypt contents to secure data option, and then click OK.

Decrypt File or Folder

And you may need to do the below steps for all those folders (Libraries, Contacts, Desktop, Favorites, etc.) to check network paths, take Libraries for example to remove all network paths for each library:

  • Open This PC.

  • Right-click in the left panel area and choose Show Libraries.

  • Right-click each library and select Properties.

  • Choose any network paths, and click Remove in Library locations.

Besides, you may find Windows 10 file history keeps stopping while backing up, it’s so frustrating. Although, you could use Windows Backup and Restore to backup your files and folders, please note that create a system image not working for USB drive in Windows 10/8/7.

Best Free Windows 10 File History Alternative - AOMEI Backupper

Actually, a File History alternative is much useful while Windows 10 File History not working, and the best free Windows 10 backup software - AOMEI Backupper Standard is an excellent solution to this issue. It is powerfully supporting to backup file, folder, disk, partition, and system as well as clone. And you are allowed to save backups to external hard drives, internal hard drives, NAS, USB/DVD/CD, etc. With the intuitive interface (GUI), backing up files and folders with AOMEI Backupper is a piece of cake.

Now, let’s have a quick view of backup files or folders easily with AOMEI Backupper Standard. First of all, please download AOMEI Backupper Standard first to have it a go. 

Download Freeware

Win 10/8.1/8/7/XP

Secure Download

1. Run AOMEI Backupper Standard and select Backup -> File Backup.

File Backup

2. Click Add Folder or Add File to add the files that you would like to backup.

Add Folders Files

3. Select a destination path to save the Windows 10 file backup image file, external hard drive, or network drive is recommended.

Select Destination

▶ Tips:
✿ Schedule: you could set a backup schedule to automatically run the backup task via daily/weekly/monthly/Event triggers/USB plug in. Please upgrade to AOMEI Backupper Professional or higher to enjoy the Event triggers and USB plug in features.
✿ Options: Modify the backup image file by compressing, splitting, comment the image. Furthermore, enable email notification to get the email alert.
✿ Scheme could help you manage the disk space automatically while the backups over the retain number you specified.

4. Press Start Backup button to create Windows 10 file backup.

Start Backup

This backup process will be finished with only a few moments. It’s better to create incremental and differential backup for your changed or modified documents, or real time sync files (premium feature) as soon as they changed. Besides, you could perform partition clone to clone all your personal files. Now, the Windows 10 File History backup not working problems will be gone forever.

Wrapping up

Windows 10 file history not working problem is easy to solve as long as you find the best free Windows backup software - AOMEI Backupper Standard. For Windows Server 2003/2008/2012/2016/2019 (including R2) system, you could try AOMEI Backupper Server to protect your system and personal files, and make things easier.