By AOMEI / Last Updated October 20, 2020

Overview of Windows 10 backup not working

Windows 10 comes with built-in backup features: File History and Backup and Restore Windows 7. However, You may find Windows 10 backup not working after upgrading from Windows 7 or Windows 8, or you get the error that File History does not recognize this drive or File History no usable drives found.

Basically speaking, Windows 10 backup not working shows as two situations: Windows 10 File History backup not working and Backup and Restore Windows 7 not working in Windows 10.

Many reasons may cause this issue. For example, the Startup Type cannot be triggered automatically, the external hard drive has not been formatted, and the corrupted files may cause this error too, etc. Read on and find solutions here.

How to fix Windows backup not working accordingly?

Case 1. Windows 10 File History backup not working

Method 1. Manually start the service

One of the possible reason is that the Startup Type cannot be triggered automatically. You can manually start the service and try again.

1. Type services in the Run box or search in Windows 10, this will open Service.

2. Locate the File History Service. Right click it and select Property. Start the service and set the Start Type to Automatic (Delayed Start).

File History Not Working

Method 2. Format the drive

If you are trying to create system backup on an external hard drive, you might have to format it beforehand. To format your external hard drive, do the following:

Open This PC and locate your external hard drive. Right click it and choose Format. When Format window opens, check Quick Format option and click Start button.

Be noticed that this operation will erase all your data. If you do not want data loss, make sure to move any files from it to a safe location. You can backup the disk in advance or use a third party tool to format the drive without data loss.

The method to format the drive can be also applied to Backup and Restore Windows 7 not working in Windows 10.

Case 2. Backup and Restore Windows 7 not working in Windows 10

Method 1. Enable Volume Shadow Copy

Click on the search bar and search for and click on service.msc. When it opens, find Volume Shadow Copy and right-click on it and select Properties. Then, click Dependencies and ensure the dependency services are running.

Volume Shadow Copy

Method 2. Use chkdsk command

In some cases, system backup can fail if your hard drive contains any corrupted files. In order to check and repair the corrupted files you need to use chkdsk command. To check your hard drive, do the following:

Press Windows Key + X and choose Command Prompt (Admin) from the menu.

When Command Prompt opens you need to type chkdsk /r X: (X means the letter that represents your hard drive partition) and press Enter to run it. For example, if you want to check your D drive, just type “chkdsk /r D:”.

Command Prompt

Best alternative to Windows 10 backup tools

If Windows 10 backup still does not work after using the methods above, you can use a free backup software AOMEI Backupper Standard to backup your system and files and folders.

Compared with Windows built-in backup tools, AOMEI Backupper offers you more options. With its stable performance and powerful support, you do not have to backup not working issue. You can backup system, partition, hard drive, files and folders with a few clicks. And it supports many storage devices like external hard drive, internal hard drive, NAS, cloud drive. You can easily schedule an incremental backup with this software too.

To backup Windows 10 with AOMEI Backupper, you can create a disk backup which contains your system partition and data partition. It will protect both system and data. You can follow the steps below.

Step 1. Download AOMEI Backupper and run the software.

Download Freeware Win 10/8.1/8/7/XP
Secure Download

Step 2. At the main interface, click Backup, then Disk Backup.

Disk Backup

Step 3. Choose the disk you need to backup.

Add Disk

And then the destination location to store the backup.

Select Backup Destination

Step 4. There are Options, Schedule, Scheme (available in Professional edition) that you can click to have more settings. After you set this done, click Start Backup.

Schedule Settings General

Tips: to manage backup images, like automatically delete old backups, you may want to try Scheme in higher versions.


To make a summary, if you have problems with your Windows backup tools, AOMEI Backupper can be a perfect alternative software. With this software, you will not worry about Windows 10 backup not working issue anymore. With the image backup created by this tool, you can restore it without efforts. Even when you have problems with hardware, you can restore to a dissimilar hardware. But this feature is only available in Pro edition. You can upgrade to it if needed.

If you want to protect unlimited computers within your company, you can pick AOMEI Backupper Technician. With the inbuilt AOMEI Image Deploy tool, you are also allowed to deploy/restore system image file on server-side computer to multiple client-side computers over network.