Windows 10 Backup Tools Not Working: Solved Now!

Find Windows 10 File History or Backup and Restore Windows 7 not working? Don’t worry! Scroll down to get quick fixes and the best free alternative software.


By Lily Updated on September 22, 2023

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Overview of Windows 10 backup not working

Windows 10 comes with built-in backup features: File History and Backup and Restore Windows 7. However, You may find Windows 10 backup not working after upgrading from Windows 7 or Windows 8, or you get the error that File History does not recognize this drive or File History no usable drives found.

Basically speaking, Windows 10 backup not working shows as two situations: Windows 10 File History backup not working and Backup and Restore Windows 7 not working in Windows 10.

Many reasons may cause this issue. For example, the Startup Type cannot be triggered automatically, the external hard drive has not been formatted, and the corrupted files may cause this error too, etc. Read on and find solutions here. If you still find Windows 10 backup does not work after using these methods, go straight to an alternative tool.

How to fix Windows backup not working accordingly

Case 1. Windows 10 File History backup not working

Method 1. Manually start the service

One of the possible reasons is that the Startup Type cannot be triggered automatically. You can manually start the service and try again.

1. Type “services.msc” in the Run box or search “services” from the Start menu in Windows 10 to open Windows Services Manager.

2. Locate the File History Service. Right-click it and select Properties. Start the service and set the Start Type to Automatic (Delayed Start).

File History Not Working

Method 2. Format the drive

If you are trying to create system backup on an external hard drive, you might have to format it beforehand. To format your external hard drive, do the following:

1. Open This PC and locate your external hard drive.

2. Right-click it and choose Format. When the Format window opens, check Quick Format option and click Start button.


  • This operation will erase all your data. If you do not want data loss, make sure to move any files from it to a safe location. You can backup the disk in advance or format the drive without data loss using a third party tool.
  • The method to format the drive can be also applied to Backup and Restore (Windows 7) not working in Windows 10.

Case 2. Backup and Restore Windows 7 not working in Windows 10

Method 1. Enable Volume Shadow Copy

1. Click on the search bar and search for "services" to open Windows Services Manager.

2. When it opens, find Volume Shadow Copy, right-click on it and select Properties. Then, click the Dependencies tab and ensure the dependency services are running.

Volume Shadow Copy

Method 2. Use chkdsk command

In some cases, system backup can fail if your hard drive contains any corrupted files. In order to check and repair the corrupted files, you need to use chkdsk command. To check your hard drive, do the following:

1. Press Windows Key + X and choose Command Prompt (Admin) from the menu.

2. When Command Prompt opens, you need to type chkdsk /r X: (X means the letter that represents your hard drive partition) and press Enter to run it. For example, if you want to check your D drive, just type “chkdsk /r D:”.

Command Prompt

Best free alternative to Windows 10 backup tools

Windows 10 backup still not working? It’s time to use the best free backup software AOMEI Backupper Standard to backup your system and files and folders.

Compared with Windows built-in backup tools, AOMEI Backupper offers you more options. With its stable performance and powerful support, you do not have the backup not working issue.

AOMEI Backupper
Easy Windows Backup Software
  • You can backup system, partition, hard drive, files and folders with a few clicks.
  • It supports many storage devices like external hard drive, internal hard drive, NAS, and cloud drive.
  • You can easily schedule an automatic backup with this software, too.

To backup Windows 10 with AOMEI Backupper, you can create a disk backup that contains your system partition and data partition. It will protect both system and data. You can follow the steps below.

Step 1. Install and run AOMEI Backupper. At the main interface, click Backup, then Disk Backup.

Disk Backup

Step 2. Choose the disk you need to backup by clicking Add Disk

Add Disk

Step 3. And then choose the destination location to store the backup.

Select Backup Destination

Step 4. There are Options, Schedule Backup, and Backup Scheme to help you customize your backup. After you have done all the settings, click Start Backup.

👉 Options: comment on the backup task, compress or split a backup image, etc.

👉 Schedule Backup: set the backup task to run daily, weekly, or monthly.

👉 Backup Scheme: choose full/incremental/differential backup method or set backup retention policy to automatically delete old backups. Differential backup and auto backup cleanup are available in higher versions.

Start Backup

★ Advanced way to backup your computer OS

If you want one key system backup & restore solution for your PC, you can turn to AOMEI OneKey Recovery. It enables you to make a factory recovery partition to help recover a corrupted computer.

OKR Backup


To make a summary, if you have problems with your Windows backup tools, you can fix them accordingly or use a perfect alternative software - AOMEI Backupper. With this software, you will not worry about Windows 10 backup not working issue anymore.

With the image backup created by this tool, you can restore corrupted system and missing files without efforts. Even when you have problems with current hardware, you can restore the backup image to dissimilar hardware. But this feature is only available in Pro edition. You can upgrade to it if needed.

If you want to protect unlimited computers within your company, you can pick AOMEI Backupper Technician. With the inbuilt AOMEI Image Deploy tool, you are also allowed to deploy/restore system image file on a server-side computer to multiple client-side computers over network.

Lily · Editor
Lily Green joined AOMEI in 2018 and has since become a professional in the areas of data protection and data transfer. She is committed to helping users protect their precious computer data and troubleshoot Windows system errors. She consistently stays vigilant about the latest trends in technology, guaranteeing that the given information aligned with the ongoing advancements in the field.