By Ailsa / Last Updated October 31, 2019

The Problem: ASUS Backtracker Failed to Create the Factory Default Backup

Last week I got my ASUS G751JT notebook, and all has been configured. As the notebook doesn’t have a recovery CD, so I tried to create a recovery disk with Asus Backtracker from the Asus website for my Windows 8.1. It detected my 32GB USB drive. Everything is fine until an error message appears when I try to create a backup after 5 minutes.

The error is stating that “Failed to create the factory default backup, failed to read or access the USB storage device. The backup image creation process stopped. Please ensure the following: Your ASUS notebook is connected to a power source and your USB storage device is working properly”.

If Backtracker failed to create the factory default backup, how could I create a backup for recovery? Thanks in advance for any help.

About ASUS Backtracker

As you know the manufacturer will give you a recovery disc when you purchase a notebook in the past. But now the recovery drive is no longer provided for Asus notebook, so if you want to recover your system, how would you do?

Don’t worry, ASUS Backtracker is a software to backup factory recovery image, Asus driver/App, and restore your system to factory settings. This software is only for ASUS notebook in Windows 8 and Windows 8.1. You would get a “ASUS Backtracker does not support your system” message if you’re running in Windows 7 or Windows 10 computer. Backtracker works properly only when the recovery partition exists. Other files like default programs, music, movies, and personal files could not be backed up with this software.

Thus, many users will take advantage of ASUS Backtracker to create a factory default backup. However, you may encounter Asus Backtracker failed to create the factory default backup error.

How to Solve ASUS Backtracker Failed to Create the Factory Default Backup Problem?

To solve the “failed to create the factory default backup” issue in ASUS notebook, there are best two solutions you can follow to fix.

Way 1: Run the Latest Version of ASUS Backtracker

Try the latest version of Backtracker if you’re using the previous version of the software, the outdated application could have some issues prevent you from backup the recovery partition. The latest one will fix the issue.

Way 2: Create Recovery Drive with AOMEI Backupper Standard

AOMEI Backupper Standard is a free & comprehensive backup, restore and clone software for Windows users. Works well for all Windows OS including Windows 10/8/8.1/7. It not only can help you create a recovery drive like ASUS Backtracker but also offers many other functions to keep your data safe.

  • It offers system backup, file backup, disk backup, and partition backup.

  • It allows you to save the backup image on hard drive, external hard drive, USB flash drive, network share, etc.

  • It lets you run a full backup or incremental/differential backup which can help save storage space.

  • It also enables you to schedule automatic backup and then it will perform the backup daily/weekly/monthly.

With the user-friendly interface, you can complete the backup job in only a few clicks. Besides, the backup process will not affect your work.

In order to restore your system to factory settings, you’d better backup your disk when you get Asus laptop after purchasing. Then create a bootable media to boot your computer when you need to restore your system.

Backup Disk

1. Connect an external hard drive with your Asus notebook. Download AOMEI Backupper Standard, install and launch it. On the main console, select Backup> Disk Backup.

Download Freeware

Disk Backup

2. Type a name into “Task Name” and choose Asus system hard drive as source disk.

Select Disk

3. Select the external hard drive to save the disk backup image, then click Start Backup to make it.

Start Backup

Create Bootable Media

1. On the main window, choose Tools > Create Bootable Media in turn.

Create Bootable Media

2. Choose the Bootable Disc Type, then click Next.

Select Bootable Disc Type

3. Choose Create legacy bootable disc or Create UEFI bootable disc and then click Next to continue.

Choose PE Boot Mode

Note: The two options enable the bootable media to boot from legacy MBR mode or GPT/UEFI. You can view your motherboard user manual for information on choosing boot options at PC startup.

4. Select the USB drive/CD to create this bootable recovery media and then click Next to run this process.

Select USB Device

Tips: Backup your important files in advance on your storage media, all the data on your USB flash drive will be wiped out after creating bootable media.


As you can see. after a moment, ASUS Backtracker failed to create the factory default backup problem would never bother you again. When your computer goes wrong, recovering your system to factory default settings with the external hard drive and bootable media will achieve your goal if required.

Furthermore, AOMEI Backupper Standard also offers various functions to backup almost your computer data while ASUS Backtracker can only help you recover your system to factory settings. Besides, if you want to upgrade to new computer, it can help you clone hard drive or system to a new computer directly. Download this tool and explore more by yourself now!