By Ailsa / Last Updated June 21, 2019

Windows 7/8/10 OneDrive Sync Problems

I have a problem with OneDrive, I have been using OneDrive for several years, it’s going perfect and never gives me any problems. My computer and iPhone are also installed the OneDrive application. However, 2 weeks ago, I have discovered that files saved to OneDrive not synced on my PC, so I can’t access these files via the application on my iPhone or online. I click on the OneDrive icon and a window pops up saying that all my files are up to date. If I open up OneDrive, there are some files need to be synced as indicated. Therefore, OneDrive sync problems confused me.

Besides, I can upload files from the app on my phone, and these files sync with OneDrive and the OneDrive desktop folder on my PC. However, if I add a file via my PC, it does not sync. Can anyone have any ideas to help me out, Thanks.

Fix OneDrive Not Syncing in Windows 10/8/7

If you can’t sync files between your computer and OneDrive; the OneDrive desktop sync app not connecting; OneDrive not syncing all files, OneDrive sync is slow and other OneDrive sync problems, you may try the following solutions to fix the Windows 10/8/7 OneDrive sync problems:

Solution 1. Restart the OneDrive App

It’s the first method you can have a try when you meet OneDrive sync problem on your Windows 7/8/10 computer. Go to the notification area and right-click the OneDrive icon > click Exit > click the Close OneDrive button on the dialog box prompt > Open OneDrive again.

Solution 2. Finish Setting up OneDrive

Just in case you are using a new computer, you may probably haven't finished the OneDrive configuration. Open Explorer > click the OneDrive folder > select the folders and files you want to sync in the Finish setting up OneDrive wizard.

Solution 3. Ensure the Size of the File

Please make sure the files or folders you tend to sync to OneDrive is not larger than 10 GB. It’s the current size limit of OneDrive service. You can try to zip the files or folders. Right-click the file/folder you want to zip > choose Send to > select Compressed (zipped) folder > then you will see a new zipped folder with the same name is created in the same location.

Solution 4. Reset OneDrive

Try to reset OneDrive if the OneDrive sync seems to be stuck for a long time. The operation will re-sync all your OneDrive files. Press the Windows key and R key to open Run box > enter: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset > click OK.

Solution 5. Check the File Path

The Windows 7/8/10 OneDrive sync problem may happen due to the length of the path. The entire path, including the file name, must contain fewer than 255 characters. You can try to make the file name shorter and avoid having too many subfolders.

Solution 6. Re-connect Your OneDrive to Windows

The connection between OneDrive and Windows will be interrupted by the poor internet sometimes. The OneDrive may not sync properly because of the disconnection. Therefore, you can simply resolve Windows 7/8/10 OneDrive not syncing problem by re-connecting OneDrive to Windows.

Solution 7. Check Your Windows Update

The OneDrive not syncing problem may occur when your system lacking important updates. You can have a check whether there’s a new update. It’s recommended to update Windows manually. Go to Control Panel > System & Security > Windows Update to have a check.

Solution 8. Check Your Computer’s Storage Space

Please make sure that your computer has the same amount of available space as the storage you’ re using in OneDrive. OneDrive won’t sync files in Windows if there is no enough local storage.

Solution 9. Unlink the PC from OneDrive and Sync Again

In the notification area, right-click the OneDrive icon > click Settings > click Unlink > Follow the steps in the Welcome to OneDrive wizard to set up OneDrive.

Solution 10. Try Another Sync Tool

If all the above methods cannot help you fix the Windows 10/8/7 OneDrive not syncing issue, you can try another sync tool to help you make it. AOMEI Backupper Standard is recommended here.

It’s one free backup tool designed for Windows users including Windows 10/8/8.1/7, witch can help you backup Windows PC to OneDrive without effort. You can sync files like photos, music, videos, work documents to OneDrive with no effort.

With the automatic sync feature, you can sync files to OneDrive everyday/weekly/monthly. In this way, you won’t worry about forgetting to backup important data someday.

Following, we will walk you through all the steps to sync files or folders to OneDrive safely:

Step 1. Download and install AOMEI Backupper Standard, then run the procedure. To repair OneDrive not syncing in Windows 7/8/10, select Backup at the left panel and click File Sync.

File Sync

Step 2. In next window, edit the Task Name to distinguish from other tasks.

Task Name

Step 3. At the Step1, click Add Folder to choose files or folders should be synced.


Step 4. Select the OneDrive desktop folder as the destination to save these files from your computer in the Step2. Finally, click Start Backup to make it.


Notes: If you tick Schedule option to create a scheduled backup, you can sync files or folders to OneDrive automatically.



That’s all for how to fix Windows 10/8/7 OneDrive not syncing problems. Hope one of the above solutions can help you fix the issue. You can also have a try on AOMEI Backupper Standard to sync files to OneDrive. Besides that, the tool can also help you backup your system, disk, and partition. For advanced users, AOMEI Backupper Professional will satisfy you, such as system clone, command line backup, etc.