By Ivy / Last update July 7, 2021

The Symptom - Received “Reading data; please wait...” Message

After installing Windows Server Backup onto your server, you try to open it to create a backup, but all you get is that Windows Server Backup reading data, please wait. Even you waited for several hours, it will not just load. This problem has occurred on Windows Server 2008/2008 R2, 2012/2012 R2, 2016, 2019. If you happen to have this error, do not worry and you shall find the proper solution below.

Reading Data Please Wait

How to Fix Windows Server Backup Stuck on Reading Data?

Generally, it is some services failed to work that caused Windows Server Backup hangs on reading data error. However, the specific reason that caused this problem is hard to detect. Therefore, you may try one or more of the steps to fix this error.

  • Run the Windows Server Backup application as administrator.

  • Use WBadmin command to backup instead of running the graphic backup application. Perhaps, it is only the graphic application that fails to load, but the backup program works fine.

  • Restart Windows search, Volume Shadow Copy, and COM+ System Application Service to see if it makes difference.

  • Disable SQL Server VSS Writer service, which has been proved one of the reasons that will lead to Windows Server Backup stuck please wait.

  • The final method is to restart your server, which will get everything restarted.

If you cannot take to turn off your server or it still no valid after these five steps, you may switch to third-party backup software as a workaround.

Powerful Server Backup Software - AOMEI Backupper Server

AOMEI Backupper Server is a backup and restore tool that supports almost all Windows Server systems including Windows Server 2008/2008 R2/2011/2012/2012 R2/2016/2019. Compared to Windows Server Backup (WSB), it offers more useful functions to satisfy your needs.

  • It allows you to include system, disks, partitions, files, and folders into the backup.

  • You can keep multiple scheduled backup tasks to perform full/incremental/differential backups.

  • It has integrated with automatic disk space management, you will never worry about your backup disk get full. 

If you want to protect unlimited PCs and servers within your company, you may choose AOMEI Backupper Technician Plus. It offers unlimited billable technical services to clients. It also enables you to copy installation directory for portable version creation.

Since Windows Server Backup hangs while loading, you can backup Windows Server with AOMEI Backupper. You can create a backup for your Server in just a few clicks.

1. Download 30-day trial for free and run this server backup software.

Download Free Trial Win 10/8.1/8/7 & Server
Secure Download


2. Under “Backup” tab, click “System Backup”. If you need to backup the whole server hard drive, just select the “Disk Backup” instead.

System Backup

3. As the “System Backup” will automatically choose the needed items for server system restore, just click to select a destination location to save the image backup.

Select Destination Location

4. (Optional) Configure backup schedule and scheme as per your needs.

a) Click “Schedule” button to specify when you want the backup to run if you need a scheduled backup

Backup Schedule

b) Click "Scheme" button to enable disk space management so that the old backup images will be deleted automatically.

Backup Scheme

5. After all the settings are done, click “Start Backup” to run the server backup.

Start Backup

★ Tip on how to backup system without booting into Windows easily: 

Usually, after creating a system image backup, you will be suggested to create a bootable media to boot computer when it fails. It's very useful, but when considering the security, you may find it a bit troublesome to keep them.

To make it easier, you can use one key recovery software AOMEI OneKey Recovery to create system image backup and bootable media  simultaneously. And both of them are stored into a hidden newly created recovery partition, thus you don't need to worry about them. 

OKR Backup

When you want to restore system image, you can open this software again and click OneKey System Recovery. Also, you can press F11 or A key added during the backup process to restore system without booting into Windows. For server users or unlimited PCs and servers, AOMEI OneKey Technician will be a better choice.


In a short while, AOMEI Backupper will finish creating a system image backup for your server. With the system backup, you can restore your server back or restore to dissimilar hardware when needed. AOMEI Backupper, with the concise interface, loads very fast. If you cannot fix the windows server backup reading data please wait problem, AOMEI Backupper is your best choice to replace Windows Server Backup.