Windows Server 2019 Not Booting After Update? Try to Fix it Here!

We help you go through the necessary troubleshooting steps to fix Windows Server 2019 not booting after update in this article. Read on to learn more!


By Jonna Updated on September 18, 2023

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User Case: Windows Server 2019 won't Boot after Update

   Server 2019 fails to start after KB4589208. Stop 0xc0000225

“Hi, previously applied update was 2020-10 cumulative updates. Windows update was disabled since. Now I'm trying to apply the latest updates After applying them, the Server 2019 does not start. Black screen of death: Stop 0xc0000225. A required device is missing... (could be more specific. I guess it is not missing a printer, a CPU, etc.). How can I solve this issue?”


- Question from Microsoft

We are seeing many reports from users about Windows Server R2, 2019 and 2022 getting stuck in a reboot loop after installing the 2022 January Windows Update. This can indeed be a devastating and annoying experience. If you are suffering from this problem, read on to find a solution to deal with Windows Server 2019 not booting after update.

Windows Server 2019 Not Booting After Update

Quickest Way to Fix Windows Server 2019 Won’t Boot After Update

Unfortunately, the only way to fix these issues is to uninstall the corresponding cumulative update for your Windows 2019 version. You need to follow the steps below.

1. To resolve this issue, restart your Windows Server 2019 in Safe Mode, which will allow you to log in and remove the problematic update from Windows Update. You can usually enter safe mode by pressing F8 immediately after the Server starts.

2. Type command prompt in the search bar and run it as administrator.

3. To remove the update from the command line, run the appropriate command for your Windows Server 2019 operating system:

  • Windows Server 2019: wusa /uninstall /kb:KB5009557

Note: for Windows Server 2012 R2 or Windows Server 2022, run the following commands.
✦ Windows Server 2012 R2: wusa /uninstall /kb:KB5009624
✦ Windows Server 2022: wusa /uninstall /kb:KB5009555

✔ Additional points: If the Server is configured to download and install updates automatically, it will reinstall the wrong updates. To prevent this, you can hide updates to prevent reinstallation.

  • Uninstall the update and then run Check for updates from Windows Update in the Server.
  • Right-click the update and select Hide Update to prevent it from being reinstalled.

Hide Update

Backup Server in Advance to Prevent Windows Server 2019 Boot Issue

During your Windows Server upgrade, many unexpected situations may occur that cause Windows Server 2019 to fail to start. You may also encounter other upgrade problems such as Windows Server 2019 installation failure. To ensure the integrity of the data on your server during the upgrade process or to ensure that you can quickly get your computer back to a working state after you encounter a non-bootable problem, we recommend that you make a copy in advance.

We know that Windows Server comes with a backup tool called Windows Server Backup, but if you have ever used it, you will find it very complicated, slow, and incomplete. And it has many limitations, such as the 2 TB limit for backups, the number of backups that can be kept, the lack of single-file backup capabilities, etc.

Considering all these issues, I recommend that you use the best Windows Server backup software - AOMEI Backupper as an alternative to Windows Server Backup. It supports:

✮ It supports all Windows Servers and PCs. Windows Server 2003, 2008, 2012, 2016, 2019, 2022 (including R2) and Windows 11, 10, 8.1, 8, 7, Vista, XP (all 32-bit and 64-bit versions).
✮ It supports you to backup to different storage spaces. Whether you want to upgrade Windows Server 2012 R2 to 2019, 2016 to 2019, 2022, you can use this software to back up your server to internal/external hard drives, NAS, network shares, cloud services, etc.
✮ It provides you with 3 backup methods. Full/incremental/differential backups. Incremental and differential backups will save your hard drive storage space.
✮ It offers to create bootable media for Windows Server. You can create recovery media using USB drive, CD, or DVD, which helps you boot computer when an error happens.

Backup Windows Server before upgrading Windows Server 2019

Step 1. Click the download button below to install AOMEI Backupper Server and then launch it.

Download Free Trial Windows Server & PC
Secure Download

Step 2. Click Backup -> Disk Backup to backup Windows Server 2019.

Disk Backup

Tips: It also offers other backup options likeSystem Backup, Partition Backup, and File Backup. And with System Backup, you can perform Windows Server system restore easily.

Step 3. Tap + Add Disk to choose your Windows Server hard disk to backup.

Add Disk

Step 4. Choose a destination to save the Windows Server 2019 image backup.

Select Backup Destination

Step 5. Click Start backup to back up Windows Server. If you want to backup Windows Server 2012 R2, 2016, 2022, the steps also apply.

Start Backup

✬ Useful tips:
✍ Options: You could add a comment for your backup and use other backup settings, such as compression, splitting, and encryption. In addition, you can enable email notification to receive email alert or SMS notification after the image backup is complete.
✍ Schedule: It provides you with flexible way to backup Windows Server 2003/2008/2012/2016/2019/2022 automatically via once, daily, weekly, monthly, event triggers, or USB plug in.

To sum up

You can find the solution to fix "Windows Server 2019 does not start after update" error in this article. However, to avoid any unnecessary data loss, it is still recommended to back up Windows Server in advance. The most reliable backup and recovery software - AOMEI Backupper will help you to do it effortlessly. Come and try it now!

Jonna · Editor
Jonna joined AOMEI in 2021 and has become a professional in the areas of computer backup and restoration, disk cloning, file synchronization, etc. She maintains a keen eye for the latest technology trends, ensuring that the information provided is always in step with industry developments.