Why Have My Emails Not Transferred to My New iPad: How to Fix

When switching to a new iPad, we may find that emails are not transferred to the new iPad. Why have my emails not transferred to new iPad? Read this passage to get the answer.


By Dylan / Updated on June 5, 2024

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Can't transfer E-mails from old iPad to new iPad

I have just purchased a new Ipad (ios 17). All my files have transferred across from my old ipad (ios 10.3.3) except my e-mails. I have tried backup / restore on iTunes and iCloud.

- Question from Apple Community


Transferring emails to new ipad

I have just bought a new iPad. All good, except that I appear to have lost access to emails and my calendar. What have I done wrong? Help please.

- Question from Apple Community

iPad 10th generation and iPad Pro 2022 have been released. The new iPad is equipped with A14 bionic chip and use a 10.9-inch display. And the iPad Pro uses M2, which offers great performance. It is believed that after getting a new iPad or iPhone, you will want to transfer photos, messages, music, emails and more precious data from the old device to the new one.

ipad 2022

But when you completed the iPad transfer, you only find your emails aren't transferring to your new iPad. So you will wonder "why have my emails not transferred to my new iPad?" Don't worry, in this article, we will help you out of this problem.

Why have my emails not transferred to my new iPad?

Possible reasons for email not transferring to new iPad:
 Unstable network: If Wi-Fi or cellular data is unstable, the process of transferring emails will be terminated.
 iCloud glitches: iCloud is good at syncing data between iOS devices, iCloud glitch will cause email backups on iPad to fail.
Wrong email account type: There are many types of email accounts, IMAP or POP, and different types save data in different locations. Some are on the server, some are on the iPad, can't transfer.
Email accounts configuration error: Misconfigured email accounts in settings can also prevent emails from being moved to the new iPad.

How to fix “emails not transferred to new iPad”

Knowing why emails are not transferring to the new iPad makes you wonder, "How do I transfer my old email to the new iPad?". There are three corresponding solutions to solve the problem of email can’t move to the new iPad.

Solution 1. Reset network settings

A stable network connection is a prerequisite for data transfer from the old iPad to the new iPad. Therefore, you should check your internet connection first. You can reset network settings to fix the problem.

Step 1. Head to the Settings app, tap General.

Step 2. Scroll down and tap on Reset.

Step 3. Click on Reset Network Settings. This will reset all saved network connections.

reset network settings

Solution 2. Active email in iCloud and enable iCloud Backup

When transferring email to a new iPad using iCloud, it requires you to active mail in iCloud. Then, your emails can be backed up and restore to your target iPad.

Make sure your iCloud is backing up and syncing your data. To manually back up your iPad via iCloud, navigate to Settings > tap [your name] > click iCloud > tap iCloud Backup > and click Backup Up Now.

Solution 3. Sign in to your email account on the new iPad

As we said before, the wrong or misconfigured email account can prevent email from transferring to the new iPad. To move email data from the old iPad to the new iPad, you can add your email account to the new iPad or log in to relevant website or app, such as, Google, YAHOO, Outlook, Exchange, etc. Now, follow the steps below to sign into your email account on the new iPad.

Step 1. On your new iPad, open Settings > tap Passwords & Accounts, click Add Account.

Step 2. Select your email provider from the list.

choose google

Step 3. On the next screen, enter necessary details including Name, Password or other relevant information, then click Next to continue.

Step 4. Choose the types of content to sync (calender, contacts), click Save. Then, your email can be transferred to your new iPad.

Bonus: Transfer everything from old iPad to new iPad via FoneTool

The old iPad/iPhone contains a lot of valuable data and it is crucial to transfer all the data from the old iPad to the new iPad. So, how do you transfer everything from old iPad to new iPad? The next section will provide you with one of the best software - FoneTool, not only for PC Windows but also for iOS devices.

Transfer everything from old iPad to new iPad with FoneTool for Windows

Outstanding advantages for FoneTool:
 Stable transfer process: Just connect the iPad to the computer using USB to complete the transfer at a higher speed.
 Preview and selective data: You can preview and select the specific items as needed during the transfer.
Wide Compatibility: It works well on Windows 11/10/8/7, and supports all iPad/iPhone models.

Download oneTool and connect both iPads to computer with USB cables. 

Download FreewareWin 11/10/8.1/8/7/XP
Secure Download

Step 1. Run FoneTool, click iPhone to iPhone on the main interface. Here, we take iPhone as an example.

iphone to iphone transfer

1. FoneTool also provides PC to iPhone/iPad, iPhone to PC functions, allowing you to selectively transfer photos, videos, music, contacts to another iPad.
2. If you have only one USB cable. You can connect your old iPad to PC and choose "Phone Backup" > "Full Backup" to create a full iPad backup on computer. Then connect your new iPad to PC and restore backup to the new iPad to complete the data transfer.

Step 2. The source and target iPad will be listed here. If you want to transfer some private data like Health, Activity, please encrypt the process. And then click Start Transfer.

backup encryption not enabled

Transfer data from old iPad to new iPad with FoneTool app

Scan the QR code above and run it on your iPad, follow the instructions below to transfer your data.

mbackupper qr code

Step 1. Open FoneTool app on the two iPads, tap Connect Device and click the another iPad name to establish a connection.

transfer iphone to iphone

Step 2. In the bottom left corner, click File Transfer, and the photos, videos, contacts, music, and data you've saved in the Files app will be listed here. Choose the items you want to transfer and tap Send. And then, your data will be transferred to the target iPad.

iphone transfer


That's all there is to "why have my emails not transferred to my new iPad" and how to fix it. Hope you can successfully transfer emails to iPad after changing to a new iPad. In addition, it is recommended to use FoneTool software to transfer data on Windows or iOS devices. You can also backup iPad to an external hard drive or computer via FoneTool.

Dylan · Editor
Dylan is an editor of mobile backup software. He likes to share the latest news about iPhone and iOS, write useful tips, and give solutions to help people solve all kinds of issues.