Why Can’t I Get iOS 15 and How to Fix It
Want to know why I can’t get iOS 15? The reasons why cannot update to iOS 15 are low device power, no network connection, etc. You can fix this issue easily with 7 solutions here.
Unable to Update to iOS 15
I have been unable to install iOS 15 on my phone. Why can't I get iOS 15? What should I do to update to iOS 15 successfully?
- Question from Apple Community
With the release of iOS 15, many users are scrambling to upgrade to the latest operating system to experience its various new features. But unfortunately, some users found that they could not get iOS 15. On this page, we will explore and share the reasons for cannot upgrade to iOS 15 and solutions to this question.
Why Is iOS 15 Not Available on My Phone?
The following are some possible causes to unable to install and update iOS 15 on iPad and iPhone:
◆Your device is low on battery.
◆The Internet connection is not stable.
◆Your iPhone storage is full and it is insufficient to accommodate the iOS 15 update.
◆There is an iOS beta version on your phone.
◆The phone is not supported to upgrade to iOS 15.
7 Quick Fixes to Cannot Get iOS 15
Cannot get a new mobile operating system is quite common when you try to upgrade to iOS 15. In the following content, we have listed 7 quick fixes. Let’s have a look at it.
Solution 1. Ensure Your Battery Is Charged
When your iPhone device is low on power, it may cause the iOS 15 to be unable to verify updates. You can connect your device to a power source and try the upgrade again. The caveat is that you cannot get iOS 15 in Low Power Mode. If you are in Low Power Mode, please turn it off with the steps below.
Head to Settings on your phone and select Battery to deactivate it.
Solution 2. Check Your Internet Connection
iOS 15 update requires a stable network connection. So, it is better to get connected to Wi-Fi when performing the iOS 15 update. If you are using data, you could turn off your airplane mode and leave it few seconds and then turn it on to fix your poor internet condition.
Apart from that, there is a possibility that the wrong network settings result in can’t get iOS 15 update. You can fix iOS update not connected to internet by resetting network settings: click iPhone Settings, select General and then Reset, tap on Reset Network Settings to input your password to get it.
Solution 3. Reboot the Device
Forcing to reboot the iPhone is a feasible method to solve the “why can’t I get iOS 15” problem as well.
If you are running on iPhone 8 and later models and iPads:
Quickly press and release the Volume Up position, press and quickly release the volume down button, and press and hold the Side button to drag the slide to power off. Then, wait for seconds to run your device again.
If you are running on iPhone 7/7 Plus:
Press and hold the Volume Down button and the Sleep/Wake button until the slider appears. Then, drag the slider to turn your iPhone off.
If you are running on iPhone 6s or iPhone SE:
Press both the Sleep/Wake button and the Home button simultaneously and release both buttons when the Apple logo appears.
Solution 4. Remove Beta Version
Have you ever installed an iOS beta version on your phone before? If yes, please clear the beta-related configuration files before trying to update iOS 15.
Step 1. Open Settings on your phone, select General, and click on Profiles & Device Management.
Step 2. Hit iOS Beta Software Profile > Remove Profile.
Step 3. Restart your device and get an iOS update then.
Solution 5. Check the Compatibility of Your iPhone
The iOS 15 supported devices include iPhone 13/13 mini/13 Pro/13 Pro Max, iPhone 12/12 mini/12 Pro/ 12 Pro Max, iPhone 11/11 Pro/11 Pro Max/, iPhone Xs/Xs Max/Xr/X, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6s/6s Plus, iPhone SE (1st/2nd/3rd generation), iPod touch (7th generation). If you are using an iPhone 6, iOS 15 could not be supported.
Solution 6. Get iOS 15 through iTunes
Using iTunes to update your phone is one of the effective ways to solve the “why can’t I get iOS 15 update” issue. Please follow these steps to keep your device up to date.
Step 1. Connect the iPhone to the computer and then launch iTunes.
Step 2. Click on the Device tab, tap on Summary, then press Check for Update.
Step 3. If the iPhone update is available, click Download and Update to get and install it.
Solution 7. Make Sure There Is Available Free Storage Space
Not enough storage space to accommodate the downloaded iOS 15 is also one of the ordinary causes of the "why can't I update to iOS 15" issue. In this case, you can delete some pictures, videos, apps to free up space on the phone If all files on the iPhone are important, you can backup your device and then delete data to make room for it. And, it is known to all that regular backups for photos, messages, contacts, etc. on phone are necessary.
To make phone backup easier, it is recommended to use an easy-to-use iOS backup freeware, FoneTool. With a user-friendly interface, this tool allows you to backup your iPhone with one click and restore backups whenever you want.
Click the Download Freeware button below to install FoneTool and learn how to backup your iPhone using it with the following instruction:
Step 1. Plug in iPhone to PC and launch the program.
Step 2. Click on Phone backup on the left and choose Selective Backup.
Step 3. Select the icon you want to backup, choose the files for backup, and click OK.
Step 4. Select backup Storage Path for your backed-up data and click on Start Backup to backup iPhone data simply.
Now, you know the general reasons why can’t I get iOS 15 and 7 proven fixes to this issue. You can troubleshoot it with the solutions foregoing and get the iOS 15 upgrade without any hassle.