By Dylan / Last update May 30, 2023


iOS update not connected to Internet

Checking for a software update failed. I have prepared iOS 16 on my iPhone 12, but it says failed verification because you are no longer connected to the internet. I’m sure I can use the Internet in Safari, so I want to know why the warning appears and how to update my iPhone now. Thank you in advance.

- Question from Apple Community

Every time Apple releases a new iOS version, users are willing to update their system. But usually, a new iOS is easy to have some issues, like iPhone Update Error 4000.

Some people may encounter an Internet connection error note saying "failed verification because you are no longer connected to the internet" when update iOS on iPhone.

ios update not connected to internet

There are a few issues with a new iPhone, If you encounter the issue of can't activate iPhone after iOS update you can go to the link to fix it.

Now in the following sections, you would know what to do if iOS 16,15 update failed for an internet problem?

Section 1. How to fix iOS 16/15 update not connected to Internet issue?

What you can't upgrade iOS? Because there might be 2 reasons: The Internet is not good enough for iOS update or there are wrong settings on iPhone.

Before we get started, please backup the iPhone. Once you encounter some issue making data loss, you can get back your data easily.

Content Navigation:

Solution 1. Try another network

A network connection is very important. You should not use cellular data or public Wi-Fi to update to iOS 16. What’s more, if the Wi-Fi is very slow or not stable, iPhone won’t update and it would report that there is no Internet connection.

You need to try good Wi-Fi. At least it could make you smoothly watching videos.

Solution 2. Reset Network Settings

iPhone settings might be modified by your apps, and some settings could stop you from updating to iOS 16. Sometimes you could not even check for updates and see the warning “Unable to Check for Update. An error occurred while checking for a software update.”.

> Steps to reset network settings:

Go to iPhone Settings > General > Reset > Reset Network Settings.

Note: This resetting will erase Wi-Fi passwords and Bluetooth connection. You need to memorize the passwords before that.

Reset Network Setting

Solutions 3. Remove previous iOS update/profile

If your iPhone failed to update and says not connected to the Internet, it is probably because you ever download an iOS but didn't install it. In this case, you just need to remove it and then try updating to iOS 16/15 again.

> Steps to remove previous iOS update:

1. Go to iPhone Settings > General > iPhone storage.

2. Find the previous update and delete it.

3. Go to iPhone Settings > Profile Downloaded to update iPhone again.

iPhone Storage

Solution 4. Check iOS system status

When iOS update says not connected to internet, except for the possible causes on iPhone, the terminal could let you cannot connect to the server. If there are too many people visiting the server or the engineers are maintaining the server, this issue might appear. You could go to Apple System Status to check it.

Apple System Status

Solutions 5. Force Restart iPhone

If there are system glitches on iPhone and they are not fixed by simple restarting, you could try a hard reset. This solution could totally restart all the iPhone services to make sure the system is ready for any task.

● iPhone 8 or later
1. Press the volume+ button and then quickly release.
2. Press the volume- button and then quickly release.
3. Press the power button for seconds and wait for the Apple logo to appear.
● iPhone 7 and iPhone 7 Plus
1. Press both the power button and volume- button for seconds.
2. Wait for the Apple logo to appear.
● iPhone 6s or earlier
1. Press both the power button and the Home button for seconds.
2. Wait for the Apple logo to appear.

Section 2. How to protect iPhone data before iOS updating?

iOS 16 is worth trying, but iPhone data still need to be taken care of. Fixing the issues might make you lose iPhone data, so you need to use FoneTool to save important data like photos, videos, music, contacts, and messages to computer.

  • Select Data: You could preview iPhone data and select only the needed ones.

  • Completely or selectively backup: You can backup the whole iPhone or select some file types to backup, so you can save your time and space.

  • Widely Compatible: FoneTool supports all the iPhones including iPhone 14 series, iPhone13 Pro/Pro Max/13/13 Mini/12 Pro/12/11/SE 2022.

Part 1. Backup the whole iPhone before update:

Download FoneTool for free and connect iPhone to computer with USB cable.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Click "Phone Backup" on the main interface > Select "Full Backup".

full backup

Step 2. If you need to backup some private data, like fitness records, keychain, and so on, please encrypt the backup.

Backup Encryption

Step 3. Click "Start Backup".

backup encryption

Part 2. Selectively backup data

Step 1. Select "Selective Backup" or "iPhone to PC" of "Phone Transfer" to save all kinds of iPhone data. Here we guide you how to backup data with "Selective Backup".

iPhone Custom Backup

• iPhone to PC transfer: Save the original selected data on the computer, and you can view and edit on your computer.
• Selective Backup: It allows you to backup photos, videos, contacts, messages, music to a computer. It will create a backup image on the destination location.

Step 2. Click the icon to preview and select iPhone data. Click "OK".

Select iPhone Data

Step 3. Click "Start Backup" to save everything you choose.

Click Start Backup


Updating to iOS 16/15 might let you face all kinds of problems. The above content introduces 5 solutions for you to fix the iOS update not connected to the Internet issue.

To prevent iOS 16/15 issues from making you lose iPhone data, you need to use FoneTool to save important data to computer.

FoneTool Runs Perfectly on

iOS Versions
  • iOS 16/15/14/13/12/11 and former
  • iPadOS 16/15/14/13/12/11 and former
iOS Devices
  • iPhone 14/14 Pro (Max), 13/13 mini/Pro (Max), iPhone 12/12 mini/Pro (Max), iPhone 11/11 Pro (Max)
  • iPhone X/XR/XS/XS Max, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6/6s/6s Plus
  • iPhone SE (1st, 2nd, 3rd generations)
  • iPod touch 1/2/3/4/5/6/7
  • All models of iPad Air, iPad mini, iPad Pro and iPad