Fix Hulu Error Code P-DEV313 in Minutes

Learn how to fix Hulu error code P-DEV313 quickly with our step-by-step guide. Stream seamlessly again.

By @Miya
Last Updated September 24, 2025

Why Does Hulu P-DEV313 Occur?

Hulu Error Code P-DEV313 is a playback error that typically indicates a problem with the streaming service’s connection to your device. It usually occurs when there is an interruption in the data transfer between Hulu’s servers and your device, resulting in the playback failing to start or suddenly stopping.

Several factors can contribute to Hulu Error Code P-DEV313, including:

  1. Network Issues: An unstable or slow internet connection is often the primary culprit.
  2. Device Compatibility: Using an outdated device or software version can trigger this error.
  3. Hulu Server Problems: Issues on Hulu’s end, such as server maintenance or outages, can also cause this error.

How to Fix Error Code P-DEV313 in Hulu

If you encounter P-DEV313 in Hulu, use the following solutions to get it fixed.

Solution 1: Improve Your Internet Connection

A reliable internet connection is crucial for streaming services. Here’s how to optimize your connection:

  1. Restart Your Router: Unplug the router, wait for about 30 seconds, then plug it back in to refresh your connection.
  2. Check Speed: Use an online speed test to ensure your internet speed meets Hulu’s requirements (3 Mbps for SD, 8 Mbps for live streams, and 16 Mbps for 4K content).
  3. Wired Connection: Use an Ethernet cable to connect your streaming device directly to the router for a more stable connection.
  4. Limit Other Devices: Ensure other devices aren’t hogging bandwidth while you’re streaming.
  5. Contact ISP: If your speed is consistently below what’s needed, contact your Internet Service Provider for assistance.

Solution 2: Adjust Video Playback Settings

Lowering the video quality can help if you have a weak internet connection.

  1. Open Hulu App: Launch the Hulu app.
  2. Navigate to Settings: Go to the settings menu within the app.
  3. Adjust Quality: Select a lower video quality setting.
  4. Test Playback: Try playing content to see if the error persists.
  5. Gradually Increase Quality: If playback improves, gradually increase the quality to find a balance.

Solution 3: Re-log Into Your Hulu Account

Refreshing your Hulu login session can sometimes fix playback errors.

  1. Log Out: Go to account settings in the Hulu app and log out.

  1. Restart Device: Restart your streaming device.
  2. Log In Again: Log back into your Hulu account.
  3. Try Streaming: Attempt to stream content.
  4. Update Credentials: Ensure your login details are correct and updated.

Solution 4: Clear Cache and Data

Clearing the cache and data of the Hulu app or the browser can resolve many playback issues.

👉 For Hulu App:

  1. Open Settings: Go to your device’s settings.
  2. Locate Hulu App: Find the Hulu app in your list of installed applications.
  3. Clear Cache: Select the option to clear the cache.
  4. Clear Data: If clearing the cache doesn’t work, also clear the data.
  5. Restart App: Open the Hulu app and try streaming again.

👉 For Chrome Browser:

  1. Open Chrome and tap the icon in the upper-right corner. Select Delete browsing data.
  2. In the Delete browsing data window, select the Basic tab.
  3. Select the Time range and check Cookies and other site data and Cached images and files. Then click Delete data.

Solution 5: Update Your Streaming Device

Ensuring your device’s software is up to date can prevent compatibility issues with Hulu.

  1. Check for Updates: Go to your device’s settings and look for any available software updates.
  2. Install Updates: Download and install any available updates.
  3. Restart Device: Restart your device after updating to apply the changes.
  4. Reinstall Hulu App: Uninstall and reinstall the Hulu app to refresh its data.
  5. Verify Compatibility: Make sure your device is compatible with the latest Hulu app version.

Solution 6: Check Hulu Server Status

Sometimes, the issue is with Hulu’s servers, not your device or network.

  1. Visit Hulu Help Center: Check for any reported outages on Hulu’s Help Center or social media pages.
  2. Use Down Detector: Websites like Down Detector provide real-time reports of outages.
  3. Wait it Out: If it’s a server issue, you might need to wait until Hulu resolves it.
  4. Contact Hulu Support: Reach out to Hulu’s customer support for updates and assistance.
  5. Retry Later: Attempt streaming again after some time.

Solution 7: Disable VPN or Proxy Services

Using VPNs and proxies can interfere with Hulu’s streaming.

  1. Turn Off VPN: Disable your VPN service if you’re using one.
  2. Disable Proxy: Ensure no proxy settings are enabled.
  3. Test Connection: Check if Hulu works without the VPN or proxy.
  4. Contact VPN Support: If necessary, contact your VPN provider for guidance on streaming Hulu.
  5. Use Compatible VPN: If you need a VPN, choose one known to work with Hulu.

Solution 8: Factory Reset Your Device

As a last resort, a factory reset can resolve persistent issues.

  1. Backup Data: Backup important data before proceeding.
  2. Access Settings: Go to your device’s settings menu.
  3. Initiate Factory Reset: Follow prompts to perform a factory reset.
  4. Reinstall Hulu App: After the reset, reinstall the Hulu app.
  5. Set Up Device: Set up your device and try streaming Hulu again.

Bonus: Best Way to Protect Your Windows Device

Even after resolving Hulu Error Code P-DEV313, you’ll want to make sure your device stays healthy and free from future interruptions. A sudden crash, system error, or malware attack can easily disrupt your streaming experience if your device isn’t protected. That’s where AOMEI Backupper comes in.

AOMEI Backupper
Best Free Backup Software for Windows
  • Flexible backup types: You can choose system backup, disk backup, partition backup, or file/folder backup based on your need.

  • Scheduled backups: Perform backups daily, weekly, or monthly to ensure your data and apps are always protected.

  • Incremental backup: This helps to save storage space while keeping copies up to date.

Download AOMEI Backupper and follow the steps below to backup Windows OS:

1. Open the software on your computer. Navigate to the “Backup” tab and choose “System Backup.”

2. Choose a destination path to save the system backup. Various computer backup devices are supported.

3. Click “Start Backup” to begin the backup process.

FAQs about Hulu P-DEV313 Error

1. Can using a VPN cause Hulu Error Code P-DEV313?

Yes, using a VPN can interfere with Hulu's streaming, leading to Hulu Error Code P-DEV313. Disabling the VPN or switching to a compatible one may resolve the issue.

2. What should I do if none of the solutions work?

If none of the solutions fix Hulu Error Code P-DEV313, contact Hulu’s customer support for further assistance. They can provide more specific troubleshooting steps.

3. How can I prevent Hulu Error Code P-DEV313 from happening again?

To prevent Hulu Error Code P-DEV313, ensure a stable internet connection, keep your device’s software updated, and avoid using incompatible VPNs or proxies.

4. How often should I back up my Windows OS?

It's recommended to back up your Windows OS regularly, especially before installing new software or updates. AOMEI Backupper allows you to schedule automatic backups for convenience.

Tips for a Better Streaming Experience

  1. Regularly Update Devices: Keep your streaming devices and apps updated to avoid compatibility issues.
  2. Optimize Internet Speed: Ensure your internet speed meets the requirements for streaming services.
  3. Use Quality Hardware: Invest in reliable streaming devices and routers for a better experience.

Conclusion

By following the solutions offered in this article, you can quickly resolve Hulu Error Code P-DEV313 and return to enjoying your favorite shows.

Additionally, regularly backing up your system using AOMEI Backupper can protect your data from unexpected issues. You can also use AOMEI Backupper to clone disks or partitions if you plan to upgrade hardware. Try it now to discover more!

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