The Best Option of WD My Cloud EX2 Ultra Backup Software

If you want to backup your WD My Cloud EX2 to other external hard drives or, backup files to WD NAS storage as normal, you should not miss this article!


By Maggie Updated on January 4, 2024

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Why is it necessary to backup My Cloud EX2 Ultra?

WD My Cloud is a widely used network-attached storage for home and small office users, which consolidates all content in a secure location and enables access to files from anywhere using or the My Cloud app.

The WD My Cloud EX2 Ultra is a network storage device designed by Western Digital. Here are some of its features:

- It features dual drive bays supporting various RAID configurations for data protection.
- With a powerful processor, it delivers high performance for file sharing, backup, and media streaming.
- Multiple connectivity options, including Gigabit Ethernet and USB 3.0, provide flexibility for data transfer.
- Remote access is facilitated through the My Cloud mobile app or web browser.
- The device supports app installation for added functionalities, such as download stations and media servers.
- With features like data backup, DLNA, and access control, it serves as a reliable and versatile solution for personal and small office use.

WD My Cloud

As the data saved on WD My Cloud is separate from the data saved on your PC, it is wise of you to backup your PC to My Cloud.

However, some users may search for WD My Cloud EX2 Ultra backup software to backup WD My Cloud to other hard drives like USB drive for offline access and portability. If you have the same need, you are in the right place. 

Error: MyCloud EX2 Ultra Backup Missing

Hello, I recently upgraded my MyCloud EX2 Ultra to firmware 5.10 and I went to do a backup to my external hard drive but the option for a backup is missing completely and I can’t find it for the life of me. Is there something I’m missing, I’ve searched the forum and Google and couldn’t find anything. Thank you in advance.

As we mentioned at the start, you can use the web app and WD My Cloud home to do some backups. However, WD My Cloud Home does not allow you to export files via USB port. The Copy USB option in the web app is available, you need to take care of the USB formats, which can be formatted with NTFS, FAT32 or HFS+J, etc. Also, if you want to execute My Cloud EX2 Ultra backup to USB, the quickest way is to find the best WD backup software, here I will recommend AOMEI Backupper Standard.

Recommend: the best free My Cloud EX2 Ultra backup software

AOMEI Backupper Standard is the best free WD My Cloud EX2 Ultra backup software for Windows. It is embedded with File Backup and Basic Sync features both of which allow you to do WD My Cloud EX2 Ultra USB backup within several steps, even friendly for non-technical users.

► It supports various backup destinations. You are able to backup to a local disk, external drive, USB drive, other NAS devices or cloud service, etc.
► It enables you to run a backup daily, weekly, or monthly according to how often you change the backed-up data.
► It supports NAS devices of all brands, including WD, Synology, QNAP, and Seagate. It also supports many mainstream cloud drives like Google Drive, OneDrive, Dropbox, and Cloud.
► It supports Windows 10/8.1/8/7/Vista/XP as well as the latest Windows 11. For Windows Server users, try server backup software.

Here is the stepwise guide to backup My Cloud EX2 Ultra to external hard drive, for example, like USB. Before you start, please make some preparations:

  • Connect both the USB drive and WD Cloud EX2 Ultra to your computer, and make sure they can be detected.
  • Ensure sufficient storage location of your USB to receive the data.
  • Download the freeware via the below link.


    AOMEI Backupper

    Best free Windows backup software for personal use.

Step 1. Now open AOMEI Backupper Standard, choose Backup at the left side menu and choose File Backup.

File Backup

Step 2. Modify the task name to distinguish it from other backup tasks, and then click on Add Folder/ Add File.

Name The Task

✍You can click the "funnel" icon to open the "Filter Settings" to include or exclude the after you add the source folders. (A paid feature, you can try in at least Pro version)

Step 3. Then in the pop-up window, click Share/NAS. Then click Add Share or NAS Devices on the left-bottom corner. Type the required info of your NAS and click OK. Then you can select the specific folders you want to backup.

Select Synology Or Qnap Nas

Step 4. Then click the inverted triangle at the second box and choose select a local path to find your USB drive.

Step 5. Confirm the source files and destination drive, then choose Start Backup.

Start Backup


In this article, we select the best free WDMy Cloud EX2 Ultra backup software. AOMEI Backupper Standard is versatile data protection software, it enables you backup PC to local and external hard drives, NAS and Share, and various cloud services like Google Drive. Additionally, it supports backup WD My Cloud to Google Drive and other cloud services as well.

Also, if you are tired of the Backup feature, its Basic Sync function allows you to transfer from WD My Cloud to cloud services and vice versa. Now try it by yourself!

Maggie · Editor
Maggie is a technical editor from AOMEI and troubleshoots technical problems against data protection. She has received professional and systematic technical training. With a focus on user experience, security, and problem-solving, she always puts herself in the readers' shoes and provides them with valuable technical insights.