By Ivy / Last update October 19, 2021

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How do I backup my cloud home to external drive?

“Now all the data is put on the my cloud home device and there is no other way to make a copy of the data using WIFI! On the my cloud home device there is a USB port available. But that USB port is only for import data to the my cloud home device.
It is really strange that export by using the USB port is not available! Users always want to make a backup of the data on the my cloud home device to another external device.
Make the export functionality for the USB port available, so people can backup their data! Now the My cloud home device is not a good product.”

Backup Wd My Cloud Home To External Drive

Do you have similar questions and don’t how to backup my cloud home to external drive. The WD my cloud home USB port only supports importing data from USB devices and there is no way to export data. In this case, you could use the traditional Copy and Paste. WD My Cloud USB Backup or third-party free backup software like AOMEI Backupper Standard. And I will introduce them later in details.

Method 1: Transfer files from WD my cloud to external drive using the traditional copy and paste

Step 1. Connect the external storage device, here is USB flash drive, and make sure it can be detected.

Step 2. Access files/folders on WD my cloud home on local computer.

To make it, you have two available ways. First, directly type IP address of the NAS server. Second, map my cloud home NAS server to local computer via map network drive. You are required to type IP address and shared folder.

Step 3. Copy what you want to backup and paste it to the connected USB drive.

This way is simple and easy to operate, all you need to do is connect WD my cloud home directly to computer vis ethernet, then copy and paste files to the connected external storage. 

But it’s time-consuming, especially when you have a large amount of data on the WD my cloud home. Therefore, if you don’t want waste time doing such work, you could consider using WD My Cloud Home USB Backup or file sync software - AOMEI Backupper Standard.

Method 2: Copy files from WD my cloud home to external drive via USB Backup

This method is only suitable for USB hard drive, USB flash drive, USB card reader that is formatted with NTFS, FAT32 or HFS+J etc. For more compatible issue, please check My Cloud Home USB Backup and compatibility. Then, start to copy files on WD My Cloud Home.

Step 1. Connect your USB drive to WD My Cloud Home and be sure it's recognized. Then, open WD My Cloud Home web app, click the menu button at the upper left corner.

Step 2. Click "Copy USB" icone.

Step 3. Click "To drive" when you see "Checking USB Status" message.

Step 4. Copy all files or select specific files to backup. 

To copy all files, click "Copy all" -> "Copy now". Then you will see two messages, including  "Checking USB Status" message and "Copying to external drive",  click "Okay" -> "Ok" to confirm.

To select specific files, click "Select files or folders"  and choose data you want to backup, then click "Copy to drive" -> "Copy now" -> "Ok" in order.

Step 5. Wait untill the copying is complete and click "Ok". After that, you could check data integrity in the top directory of USB drive. 

Copy USB option solve "WD My Cloud Home not exporting data" issue, but it still has some limitations, such as, it copies only new or updated files and folders in the device owners user private space, it only allows you select entire folders or specific files outside of folders etc. 

Well then, is there any flexible way to backup files from WD My Cloud to external drive? Yes, you could consider using free backup software AOMEI Backupper Standard. Keep reading below to learn more.

Method 3: Backup files from WD My Cloud to external drive using AOMEI Backupper Standard

In AOMEI Backupper Standard, “Basic Sync” and “File Backup” can help you transfer files from WD my cloud home to external drive easily and quickly. So which one should we use? “Basic Sync” offers users easy access to their data while “File Backup” takes data security in seriously and prevent unwanted access.

This article will take “Basic Sync” as an example and help users transfer files on WD my cloud home. Before that, please connect your external hard drive, such as, USB flash drive, and then download AOMEI Backupper Standard on your computer.

Download Freeware Win 11/10/8.1/8/7/XP
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Step 1. Start this software, then click “Sync” and “Basic Sync”.

Basic Sync

Step 2. Access WD my cloud home NAS server and select files/folders you want to backup. You can select specific files inside or outside folders or entire folders per your needs. 

In the first place, click "+ Add Folder" in the main page of Basic Sync. 

Add Folder

Next, in the pop-up window, select "Share/NAS" at the left panel. 

NAS Share

Then, click "Add Network Location", type IP address, user name and password  and hit "OK". After that, the WD my cloud home will be listed under the Network Location option, you can double-click to access folders and files and select what you want. 

Add Network Location

Step 3. Click where the arrow point and select the connected flash drive as destination path. Also, you can use any recoginized external drive as backup drive, such as, WD My Passport Ultra, Toshiba Canvio Basics 3.0, Seagate Backup Plus Slim etc.

Step 4. To set automatic sync, click "Schedule" and select daily/weekly/monthly. Also, it’s suggested to tick "Wake up the computer to run scheduled tasks" if you set the scheduled sync task to off-peak hours. Then, click "Start Sync" to start the first file synchronization.


◑ Don’t’ modify the source folder name, otherwise this software will not sync these folders anymore.
◑ This software currently is a one-way file sync software. That’s to say, you can only transfer files from source directory to destination.
◑ This software not only support “Basic Sync” feature, but also “Real-time Sync” and “Mirror Sync” in advanced version, such as, AOMEI Backupper Professional. If needed, please upgrade to enjoy these features.
>> “Real-time Sync” can monitor files in real-time and sync any detected changes immediately.
>> “Mirror Sync” can keep files in the destination are exactly the same as source. For example, if someone adds a new file in your destination, it will be deleted at the next schedule sync.

Written in the end

Copy and Paste is the oldest solution to backup files from My Cloud Home to external drive, but it's a waste of time. Then, new methods come here, namely using WD My Cloud Home USB Backup and free backup software - AOMEI Backupper. 

The USB Backup solution breaks the limitation of WD My Cloud Home not exporting files or folders, but it's not flexible enough. For example, it will not copy files or folders of guest users. Thus, if you want a easier way, you'd better use AOMEI Backupper.

It is a Windows backup utility to protect data and system by its all-in-one backup solutions, such as, system backup, disk backup, incremental/differential backup, event trigger backup, USB plug in, create bootable media, dissimilar hardware restore etc. It is far beyond those features, and trust me, it is the most powerful software for you to secure your data and system. Why not give it a try right now?