8 Ways to Fix Computer Stuck on Restarting Screen

July 2, 2019

Computer stuck on restarting screen owing to SoftwareDistribution packages, update, etc. See this article and learn how to stop Windows 10 from restarting.

Computer stuck on restarting screen

After I successfully upgraded from Windows 10 v1511 to v1607, aka Anniversary Update, (no error messages, no incompatible devices, everything works fine), my system gets stuck at the restarting screen whenever I want to restart my system.


Reasons to computer keep restarting Windows 10

Every problem has its own reasons. Computer keeps restarting on boot is not an exception. Below, I’ll list the possible reasons.

  • The last shutdown was not properly.
  • Your Windows 10 drivers are not properly Installed or outdated.
  • Windows 10 updates are still pending.
  • The power options are unavailable
  • RAM is affected
  • Fast Startup function is enabled

Backup system with a bootable disk | the first things you need to do

Nowdays, more and more users need to finish the work with the help of computers and cannot afford data loss. However, there are many issues that can appear occasionally, such as, computer stuck on restarting screen. Sometimes, your computer behaves abnormal but you do not recognize it. Thus, you need to create a system backup to avoid data loss. whenever your computer goes wrong, you use the system inage to restore computer to an earlier date.

To create a backup, a proper software is needed. I recommend you free AOMEI Backupper Standard. This software allows you to backup system without booting into Windows after your computer runs into issues. And it offers you more useful features. With it, you can backup system, disk, partition, even a single file. You can set up schedule backup like daily backup, weekly backup, monthly backup. And this software will automatically start the operation at the specified point. Incremental and differential backup can be applied to backup the changed part. Backup Options can be used to manage backup disk space and avoid backup disk full.

To backup system when your computer is unbootable, you need to download AOMEI Backupper Standard on a well-functioned computer and use it to create a bootable disk.

  • To create a bootable media, you need to open AOMEI Backupper Standard and click Tools > Create Bootable Media, then follow the on-screen instructions to finish the rest of steps.

  • To backup system, you need to connect the bootable media to the computer with trouble, start it and press the correspoding keys to enter BIOS, then use arrow key to select the removable disk and use "+" to move this option to be the first one, press F10 to save and exit at last. Wait for a while, click Backup > System Backup and follow the on-screen instructions to finish the reset of steps after AOMEI Backupper Standard will be loaded.


How to stop Windows 10 from restarting?

Fix 1: Restart without connecting peripherals

If you connect other peripherals, you can plug it out and restart your computer.

Fix 2: Restart in safe mode

Step 1. Restart your computer and keep pressing F8 keys until Advanced Options menu screen appears.

Step 2. Highlight Safe Mode and press Enter. Then, your computer will boot automatically from safe mode.

Fix 3: Enable never sleep mode and disable fast startup

Step 1. Right-click on Windows key and select Power Options.
Step 2. Select Change when the computer sleeps.

Change When

Step 3. Click the Change settings that are currently unavailable link.

Change Settings

Step 4. Select Never under the sleep section.


Note: If this way does not work, you can click the Restore default settings for this plan link. Or you can restore it via powercfgrestoredefaultschemes command.

Step 5. Click Choose what the power buttons does option on the left pane.

Choose What

Step 6. Click Change settings that are currently unavailable link.

Change Settings Fast Startup

Step 7. Under Shutdown settings, unmark the Turn on fast startup checkbox and click Save changes button.

Fix 4: Run the Performance/Maintenance Troubleshooter

Step 1. Run performance troubleshooter. You can type the following command in the command prompt and hit Enter.

msdt.exe /idPerformanceDiagnostic

Performance Troubleshooter

This will fix problems it finds and optimize Windows speed and performance. But it may not work on later Windows 10 versions.

Step 2. Run maintenance troubleshooter. You can type the following command in the command prompt and press Enter.

msdt.exe /id MaintenanceDiagnostic

Miantenance Troubleshooter

Fix 5: Run System Maintenance troubleshooter

Step 1. Type the following command in the Run windows and hit Enter to run System Maintenance troubleshooter.

%systemroot%\system32\msdt.exe -id MaintenanceDiagnostic

Step 2. Tick Apply repair automatically and click Next.

System Maintenance

Fix 6: Restore the SoftwareDistribution Package in Windows Update

Step 1. Right-click on Windows logo and select Command Prompt (Admin).
Step 2. Type the following commands and press Enter after each:

net stopwuauserv
cd %systemroot%
ren SoftwareDistribution SD.old
net start

Software Distribution


net stop wuauserv can disable the update service.

cd %systemroot% can switch the command prompt to the installation directory of Windows OS.

ren SoftwareDistribution SD.old can create a new SoftwareDistributions from the older disctributions.

net start wuauserv can restart the update service.

Fix 7: Run system configuration

If you think the problem is caused by a program or service, you can run diagnostic startup. If that does not work, you can eliminate the program or service one by one in the system configuration.

Run diagnostic startup

Step 1. Press Win + R to summon the Run windows, type msconfig and hit Enter.

Step 2. Click the General tab > Diagnostic startup > Apply > OK.

Diagnostic Startup

Step 3. Click Restart to make changes available.

Determine the program or service causing this problem

For startup items

Step 1. Click the General tab, and tick the Load startup items checkbox.

Load Startup Items

Step 2. Click the Startup tab > Disable all, tick the checkbox for the first startup item in the list, then restart the computer.

Startup Disable

If the issue does not occur, you can eliminate the first startup item as the cause.

Step 3. With the first startup item selected, tick the checkbox for the second startup item, then restart the computer.

Step 4. Repeat this process until the issue occurs again.

For service

Similar to determine which startup item causing this problem, you can click the Services tab > Disable all, then eliminate service one by one.

Services Disable

Fix 8: Enable Display highly detailed status messages

Display highly detailed status messages is a policy setting in Windows 8/10, which can reflect each step in the process of starting, shutdown, logging on, logging off the system. And you can get what Windows is doing in the background while carrying out the certain operation.

Thus, you can get where exactly or at which stage, your Windows is getting stuck. Then, you can fix the problem using the relevant methods.

Step 1. Type gpedit.msc in the Run window.

Step 2. Navigate to Computer Configuration > Administrative Templates > System. Then, double-click on Display highly detailed status messages.

Display Highly Detailed Status Messages

Reading here, you may have already fixed this issue: computer stuck on restarting screen. But I have to say, you are very luck. Assuming you fail, you need to bear the consequences of losing data. To avoid this situation, you need to create a system image and save it to external hard drive. If you save it to your computer, it will occupy the disk space and go away forever when system crash.