Fixed: Samsung Data Migration Failed with External Exception

Did you clone a drive with Samsung Data Migration but failed because of external exception? This article will guide you to fix the error.


by Lily Updated on October 19, 2023

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An error occurs: External Exception E06d7363

Samsung Data Migration is a data migration tool provided by Samsung to help users clone HDD to Samsung SSD. With the help of Samsung Data Migration, people can migrate their current operating system, application software, and user data to Samsung SSDs quickly and safely. However, some users are confronted with external exception error e06d7363 in the cloning process. Here is one user’s post:

“Hello everybody,

Has anybody else attempted to install a Samsung 840 Pro SSD into their Windows 8 W530? I am running into an error everytime I run the Samsung Data Migration software: ‘External Exception E06D7363’. Google has not been much help. Anybody here have a similar issue? Thanks!”

How comes Samsung Data Migration external exception and how to fix it? Please read on.

How to fix Samsung Data Migration external exception (e06d7363)

Actually, Windows will report the error “External Exception E06D7363” when a program tries to copy or move a locked file. Therefore, if Samsung Data Migration is copying files locked by Windows, antivirus software or malware scanner, you can get the error message. Besides, corrupted system files can also lead to Samsung Data Migration external exception. How to fix “External Exception E06D7363”? There are two quick fixes for your reference:

Fix #1: disable/uninstall antivirus or malware scanning software

If the error is caused by files locked by antivirus software or malware scanner, you can fix it by disabling the program temporarily or uninstalling it with the program’s uninstaller. Once the error is fixed, you can enable the program again or reinstall it.

Fix #2: scan system files in Command Prompt

If the problem is brought by corrupted system files, you can solve it in following steps:

1. Tap the Search button on the taskbar and type “cmd” in the search box. Right click “cmd” and select “Run as administrator”.

2. Type sfc /scannow (note the space between “sfc” and “/”) and press Enter to verify and repair system files.

3. Type exit and press Enter to exit Command Prompt.



When the scanning process is finished, you may get following messages:

The problem of Samsung Data Migration external exception can be solved if you get message 1. However, for other messages, you may try system restore to roll back to the previous working configuration.

Best alternative to Samsung Data Migration - AOMEI Backupper🔥

In addition to Samsung Data Migration external exception, users encounter other unexpected errors with this software, such as Samsung Data Migration cloning failed, Samsung Data Migration not responding and so on. Is there any reliable data migration tool that can be used as Samsung Data Migration alternative?

The best disk cloning software - AOMEI Backupper Professional is such a tool you are looking for:

💛 It can help you clone HDDs to not only Samsung SSDs but also PNY SSDs, Crucial SSDs, WD SSDs, etc.
💛 It allows you to clone hard drives of different sizes. For example, you can clone SSD to larger SSD or clone HDD to smaller SSD.
💛 All Windows PC operating systems like Windows 11/10/8.1/8/7/Vista/XP are supported.

How to clone the old hard drive to a Samsung SSD?

Note: Backup files on the Samsung SSD before cloning, because it will be overwritten during the cloning process.

Step 1. Connect the Samsung SSD to your computer and make sure it is detected. Download AOMEI Backupper and follow the wizard to finish installation. It will be installed in a short time.

Download DemoWin 11/10/8.1/8/7/XP
Secure Download

Step 2. Launch AOMEI Backupper. Click “Clone” on the left pane and select “Disk Clone”.

Disk Clone

Step 3. Select the current hard drive as the source disk and click “Next”.

Source Disk

Step 4. Select the Samsung SSD as the destination disk and click “Next”.

Destination Disk

Step 5. Tick “SSD Alignment” to improve the performance of the Samsung SSD. Confirm the operation and click “Start Clone”.

Start Clone

Step 6. After the cloning process is finished, you can either change boot order in BIOS or replace the source drive with the Samsung SSD to boot from the cloned drive.

● If you tick “Sector by sector clone” in Step 5, AOMEI Backupper will clone every sector on the source drive whether it is used or not. Do not enable it if the source disk is larger than the destination disk.
● To clone OS only to the Samsung SSD, please try the System Clone feature.


You can fix Samsung Data Migration external exception efficiently with two methods mentioned above. To clone hard drives to SSDs of different brands and enjoy more advanced features, you should choose AOMEI Backupper. If you want to migrate old server to a new server, AOMEI Backupper Server can give you a hand. Go for AOMEI Backupper and you will get powerful data protection and easy data migration!

Lily · Editor
Lily Green joined AOMEI in 2018 and has since become a professional in the areas of data protection and data transfer. She is committed to helping users protect their precious computer data and troubleshoot Windows system errors. She consistently stays vigilant about the latest trends in technology, guaranteeing that the given information aligned with the ongoing advancements in the field.