By Delia / Last update September 14, 2021

The Issue: Samsung Data Migration Not Responding

Samsung Data Migration (SDM) software is data migration tool designed for Samsung SSDs. It helps you copy the data stored on your computer’s current storage device to your new Samsung SSD quickly and easily. However, some users encounter Samsung Data Migration tool not responding error.

I bought a Samsung 850 EVO SSD and would like to move all data from my old hard drive to the new SSD. Followed the step-by-step guide, plugged it in via SATA-to-USB 3.0 adapter. Ran Samsung Data Migration but it freezes. Restarting several times fixed the startup freezing issue. But I still got Samsung Data Migration not responding problem. How do I fix the issue and get disk cloning successfully?

Generally, you can clone hard drive to Samsung SSD by using Samsung Data Migration. But during the cloning process, you may also encounter problems like Samsung Data Migration not working, stuck at 0%, or it does not even start. If your SDM is not responding either, you can refer to the following possible causes and solutions.

Possible Causes for Samsung Data Migration Software Not Responding

When facing Samsung Data Migration stuck error, it is not easy to tell which part goes wrong. However, there are some common causes that might account for the phenomenon.

  • Transferring files or partitions in large size to Samsung SSD. It could be the most possible cause for Samsung Migration software not working. Check if there are large files existing in the selected volume or disk. If yes, copy it to another place and restore it to the cloned Samsung SSD after.

  • SATA port or SATA-to-USB adaptor goes wrong. If the connection goes wrong, the target SSD has a risk of being disconnected, which results in the Samsung Data Migration cloning error. It is also suggested to connect Samsung SSD with computer built.

  • Too much data for target SSD. The ideal proportion of transferred data should be 75% of target disk. The rest used for SSD Over-Provisioning (OP). For instance, it would be perfect to transfer 75GB data from the source to a 100GB SSD.

  • The Samsung Data Migration version is not up-to-date. Make sure you have installed the latest version of SDM, or you are likely to get Samsung Data Migration not working with Windows 10 issue. If it is the latest version, you may need the dedicated Samsung Data Migration software for Windows 10.

Hard drive problem is also potential cause. Thus, check hard drives that are related for errors with chkdsk.exe command for sure. If the problem cannot be fixed after all trying, or you’ve encountered other errors like Samsung Data Migration not starting after cloning, Samsung Data Migration stuck at 0, 100 and so on, it is a wise move to turn to other disk cloning software.

Quick Fix for Samsung Data Migration Freezes in Windows 10/8/7 (Free)

AOMEI Backupper Standard is free disk cloning software that can migrate data to Samsung SSD with secure boot. When you find Samsung Data Migration not working or even not installing, this software is an easy-to-use alternative. It also helps you to avoid problems such as SDM cloning failed or not copying the Recovery Partition.

Here are what cloning methods you can get from the software:

  • Intelligent Clone: clone only used sectors from the source to the destination. It is frequently used in cloning larger drive to smaller drive.

  • Sector-by-sector Clone: clone all sectors no matter used or not to the destination. It is helpful in cloning formatted or deleted files to the destination.

Here are what cloning features you can get from the software:

  • Disk Clone: clone hard drive entirely to the destination SSD, including system drive, boot-related drive, data partitions, etc.

  • Partition/Volume Clone: clone a specific partition or dynamic volume to the destination disk.

When it comes to cloning to SSDs, the software allows aligning partitions on SSD disk, aiming at improving its reading and writing speed. Now, let’s take a closer look on how to solve Samsung SSD data migration hangs in another way.

1. Free download, install and run hard drive cloning software AOMEI Backupper Standard on your computer. Connect the Samsung SSD as well and make sure it can be detected.

Download Freeware Win 10/8.1/8/7/XP
Secure Download

2. Click Disk Clone under Clone tab.

Disk Clone

3. Choose the hard drive as the source.

Source Disk

4. Choose the Samsung SSD as the destination.

Destination Disk

5. Check the box before SSD Alignment. Finally, click Start Clone.

Start Clone

6. Shut down your computer on completion. Replace hard drive with Samsung SSD and then boot from the cloned SSD.


  • By default, AOMEI Backupper clones only used sectors on the source disk. AOMEI Backupper supports clone HDD to other brands of SSD as well, clone Dell hard drive to SSD for example.

  • Checking "Sector by sector clone" option will make the "Edit Partitions" option unavailable.

  • To get the best performance from the cloned SSD, it's suggested to transfer Windows 10 to NVMe. Because it has the fastest transfer speed.

  • This software is still a M.2 SSD cloner, thus you can use it to migrate Windows 10 to M.2 SSD, clone M.2 SSD to M.2 SSD, etc.

  • To perform Samsung SSD OS migration only, please upgrade to its Professional edition for further use.


Several fixes are provided for Samsung Data Migration not responding and cloning failed issue. Among them, do data migration with AOMEI Backupper could be the easiest free way to accomplish. 

Apart from disk cloning, you are allowed doing data migration to Samsung SSD via backup & restore method. In other words, perform Samsung Data Migration without cable. Download to experience more.