By Stephanie / Last update February 22, 2022

How can I recover data from iPhone that won’t turn on?

“Last night, when I attempted to use the phone, it was completely dead! It won’t turn on! How can I recover data from iPhone that won’t turn on? Thanks for your help!”

Most iPhone users have encountered a situation in which their device will not turn on. Even if you repeatedly press the power or home button, the iPhone simply displays a frozen screen. The data saved on the iPhone is what you are most concerned about at the time.

Every iOS software update brings with it a new set of difficult iOS issues, such as iPhone will not turn on, iPhone will not connect to Wi-Fi, battery drains much faster, iPhone cannot be activated, and iPhone is stuck on attempting data recovery.

There could be a system problem caused by a corrupt iOS 14 update, or there could be a hardware problem. As a result, in terms of the cause, you can refer to a dedicated solution for iPhone not turning on in this post.

Reasons why my iPhone won’t turn on

Before you try different methods to turn on your iPhone, you may want to know why the iPhone 11/X/8/7/6 won't turn on. Generally, there may be hardware or software issues with your iPhone. If your phone has been physically damaged or dropped in water, it may have a hardware problem. The following are some of the most common causes of the iPhone not turning on:

The battery of the iPhone is not charged.
iOS is damaged.
 Hardware issues.
iOS firmware has been corrupted.


How to fix iPhone won’t turn on?

After finding out what is causing the iPhone not to turn on, here are some tips to help you turn it back on. You could take one of several methods to resolve the issue. We have provided a variety of solutions in the following.

Charge the iPhone

When your iPhone's battery is low, it is obvious that it will not turn on. In this case, charge your iPhone and then try to turn it on to see if you could access your phone. If you're lucky, you'll be able to fix the iPhone not opening problem by simply charging it.

This is the first thing you need to check when the iPhone won't turn on. If your phone is still not charging, it could be due to a problem with the battery or the lightning cable.

Force restart your iPhone

You could try to restart or forcibly restart your iPhone. There are different ways to restart according to different iPhone models.

For iPhone X/XS/XR/11/12/8/8plus/SE 2, press and fast release the Volume Up button, and then press and fast release the Volume Down button. At the last, press and hold the Side (Power) button until the Apple logo appears.

For iPhone 7/7 plus, press the Volume Down button and Sleep/Wake button simultaneously until the Apple logo appears and then release the two buttons.

For iphone 6/6s/SE 1, press the Sleep/Wake button and Home button simultaneously until the Apple logo appears and then release the two buttons.


Restore your iPhone with iTunes

You can restore your iPhone with the help of iTunes. Open iTunes and connect your device to a computer. If your iPhone is connected, force it to restart. Continue to hold until you see the recovery-mode screen.

The only disadvantage is that all existing data on your device would be erased. As a result, you could only use this method if you have already made a backup of your data.

Using a third-party repair tool

If you still couldn’t open your iPhone by restarting it forcefully, you could try a third-party repair tool. Here we take Dr.Fone - System Repair as an example. It is a component of the Dr.Fone toolkit and can resolve common issues with an iOS 14 device.

Contact Apple support to repair the iPhone

If none of the above methods work, your only option is to contact Apple Support or visit an Apple Retail Store or Apple Authorized Service Provider for assistance. I hope they can assist you in relocating your iPhone. If they declare it is dead, you could follow the guides below to recover data from an iPhone that won’t turn on.

How to recover data from iPhone that won’t turn on?

If you couldn’t fix the iPhone with the above methods, you could try to recover data from a previous iTunes or iCloud backup if you always back up your iPhone before it dies. You'll need another working iOS device and an iTunes or iCloud backup. Alternatively, you could try third-party iPhone data recovery software to restore data from iPhone that won't turn on. 

Method 1. Recover data from iPhone via iTunes

Step 1: You'll need to open iTunes on the computer that you used to back up the iPhone before it died. Install the latest version of iTunes and connect another iOS device to your computer.

Step 2: If your device is detected by iTunes, select it from the File menu and choose "Devices > Restore Backup." choose the backup that is the most relevant to your iPhone.

Step 3: Click “Restore”. After the restore process completes, all data from the dead iPhone will be restored to the new iOS device.

restore from itunes backup

Method 2. Recover data from dead iPhone via iCloud

Step 1: You need to clear out all data of the other iOS device before recovering data from the dead iPhone via iCloud. On your iOS device, tap “Settings” > “General” > “Reset” > “Erase all Content and Settings”.

Step 2: When you reach the Apps & Data screen, select "Restore from iCloud Backup" and follow the wizard. Sign with your Apple ID and choose backup to restore data from the iPhone that won’t turn on to the other iOS device.


Tips: It's important to remain connected until the process is complete. The time of restore data depends on the size of the backup and the speed of the internet.

Method 3. Recover data from dead iPhone via iPhone data recovery software

If you don't have any backup of iPhone data, the last resort is to restore data by using professional data recovery software.  However, to use a third-party iPhone data recovery tool, there are some restrictions for this method. 

1. The iPhone that won't turn on is not really dead in technical, which means it may be stuck.
2. You have trusted the computer where you install iPhone data recovery tools before.

If the two prerequisites are not satisfied, the third-party iPhone data recovery software may not work. Anyway, you could try to download and install the professional iPhone data recovery tool-AOMEI Data Recovery for iOS to restore data from dead iPhones. 

Download Software iOS 10 and later
Secure Download

Step 1. Connect your dead iPhone to the computer. If the software could identify your iPhone, congratulations, you could recover data from the iPhone that won't turn on. 


Step 2. Click "Scan Now", the iPhone data recovery tool will scan your iOS device automatically. 


Step 3. After the scanning process completes, click "Recover" to save the iPhone data on your computer. 



For Apple users, the iPhone won't turn on issue is a common one, but trying to recover data from an iPhone that won't turn on can be a source of concern. There are three ways to restore data from an iPhone that won't turn on, as well as a few simple tricks to fix the iPhone won't turn on problem.

If you always backup your iOS devices to iTunes or iCloud, it’s easy to find your data back. Alternatively, freeware for backup iPhone data is recommended to some who are not used to back up data via iTunes or iCloud, that is, AOMEI Mbackupper.