By Ivy / Last Updated September 15, 2020

About crash

A crash refers to as a system crash. It's a term used to describe a software program or hardware problem that is encountered without warning.

Software problem often refers that the program itself has errors or conflict with other programs. Hardware has several components. All of the components are indispensable for the hardware. Thus, hardware problem refers to a failing component.

computer crash and its reasons

Time goes by, your computer may crash suddenly. It crashes by a variety of reasons. Here are six common reasons:

1. Corrupted system registry files.

2. Disorganized files.

3. Malicious software.

4. Too little available memory.

5. Device driver.

6. Hardware problem like overheating.

How to recover files after your computer crashed?

your computer slightly crash

  • Run safe mode

Safe mode is a diagnostic mode in the Windows-based computer. It can load the operating system with minimal options. If your computer slightly crashes, you can run safe mode.

Step 1. Start your computer, and press the F8 key repeatedly before showing the Windows logo

Step 2. Under the Advanced Boot Options window, select Safe Mode.

Step 3. Shutdown and restart the computer, then see if the problem is solved.

  • Do system restore in safe mode

System restore can restore your computer to an early date, including Windows files and settings. If your computer crash is due to bad software or drivers, you can do system restore in safe mode.

Step 1. Start your computer in safe mode.

Step 2. Summon the system restore window. You can click Start menu > All Programs > Accessories > System Tools > System Restore.

Step 3. Choose a restore point and click Next. In this window, you should tick the Recommended restore option. But if the restore point is not working properly at that time, you still can tick Choose a different restore point.

System Restore Safe Mode

Step 4. Confirm the settings are correct and click Finish.

  • Start your computer with Last known good configuration option

Last known good configuration is an option, which is available on the Boot Menu. If you change the settings like driver and your computer does not start up, you can start your computer with this option. And it does not delete anything.

Step 1. Enter the Advanced Boot Options window.

Step 2. Select Last Known Good Configuration option and press Enter.

Last Known Good Configuration

Step 3. Wait for your computer to start and check if the problem is solved.

your computer completely crash

If your computer is completely crash, the above ways will not work for you. Many users will turn to the data recovery software. At the same time, some users prefer to restore computer with a backup image created in advance. See below, I will show you both.

  • Using Data recovery software

To recover files after Windows crashed, you need USB cable, a storage device like USB flash drive and working computer.

Step 1. Take out your hard drive.

Step 2. Connect the crashed hard drive to a working computer via USB cable. If you can access the content on the hard drive, you should copy it to your USB flash hard drive. If not, you can employ data recovery software.

Note: You cannot install any data recovery software on the hard drive you want to recover files from. The operation might actually overwrite your data. Thus, you need to install the data recovery software on a different disk or computer.

Step 3. Download the free data recovery software TextDisk, and open it.

Step 4. Create a new log. You can click Create under this window.


Step 5. Select the drive you want to scan, and then click Proceed.

Step 6. Select the partition table type: Intel

Step 7. Choose the Advanced option to select a partition with NTFS or FAT32, then select Undelete at the bottom.

Step 8. Select files via : or a

step 9. Press c or C to copy files.

Step 10. Select a path to save the recovered files. And wait for the final result.

With the help of free data recovery software, you can restore your files. But most data recovery software cannot retrieve all kinds of data loss unless you have a comprehensive software.

If you use the comprehensive data recovery software, the cost is very high. And you need the help of a professional. Without of the help of a professional, you may cause further media damage or permanent data loss owing to the improper use of data recovery software.

Taking these limitations into consideration, some users prefer to restore files with backup image. It will contain all of your files.

If you created a backup image in advance, you can follow the steps below and learn how to recover files after Windows crash. If you do not have a backup, you still can create a backup after you repair your computer. After all, no one can promise that the computer will not crash in the future. And backup is the sure-fire way to protect your data.

  • Using backup and restore software AOMEI Backupper

AOMEI Backupper is a free backup and restore software, which can help you protect your personal data and computer. To protect your personal data, you can create a file backup or sync your files. To protect your computer, you can create a system image backup. Besides, it still offers your disk backup, partition backup, and various backup settings.

Once you have a backup, you can restore the backup image when something unexpected happens. If your computer is bootable, you can directly restore your backup. If your computer is unbootable, you can restore your backup on any working computer or using a bootable media.

Step 1. Plug the USB flash drive you store backup image into a working computer and make sure it can be detected.

Step 2. Download AOMEI Backupper on a working computer, install and launch it.

Download Freeware Win 10/8.1/8/7/XP
Secure Download

Step 3. Click Restore and click Select Task.

Select Task

Step 4. Select a backup image from the backup list.

Select Image

Step 5. Select the files to restore.

Select Files

Step 6. Select a path to save your files. For destination path, you can choose all kinds of storage device, including USB flash drive, cloud drive like Dropbox, Google Drive, the existing computer.

Step 7. Click Start Restore to begin the pending operation.

Tips on how to prevent a computer crash

To minimize the risk of a computer crash or system crash, you take prevention measures ahead of time. You can do the following things.

1. Delete all unused files, unnecessary files or cookies files regularly.

2. Defragment your system on a regualr basis.

4. Do not run too many programs at the same time.

5. Make sure you have enough disk space.

6. Keep your virus protection software up-to-date.

7. Upgrade your operating system and patches to the latest version.

8. Always use a surge protector.

9. Do not open emails or files from strangers.

Up to now, computer crashed: how to recover files is still a question for many users. In this article, you can get that backup is the sure-fire way to protect your personal data. Do not take chance and create a backup for your computer with free AOMEI Backkupper.