The Scenario

Hello. I just met a weird problem. Here is the thing. A couple of months ago, I made a system image backup usingCreate a system imagelink in Windows Backup and Restore. Ibacked up PC to external hard drivesince it won’t allow me to do this on the USB flash drive.

Anyway, I need to restore the system image this time because it prompts me that some system files are corrupted. However, I am having trouble in restoring the backup. When I go to Control Panel > Backup & Restore, a message appears in the restore section, saying ‘Windows could not find a backup for this computer’. I’ve also tried reconnecting my external drive as well as restarting the computer, but no luck. Windows Explorer knows the backup yet the Backup & Restore cannot. When I click on the files to restore, it says ‘Windows was unable to find any backup sets’. Any help would be greatly appreciated.”

Windows could not find a backup for this computer

The Causes

A lot of Windows users have complained about this “Windows could not find a backup for this computer” issue in Windows 10 or Windows 7 when do system restoring. Coincidentally, when run restoring on Windows Server, backup C drive in Windows Server 2011 for example, a similar message may appear as well: Windows Server Backup could not find any backups stored on this computer. If go back to check the backup in File Explorer, you’ll find it lies still in the drive. Windows just cannot see the backup file. Why would this happen? In general, following three actions maybe the main reasons:

  • You changed your PC name.

  • You edited the name of the system backup for disgusting or specify the name when you start a backup.

  • You moved the backup image to another folder.

How to Fix?

Find the countermeasures according to your situations. In conclusion, you may need these methods below to solve “Windows cannot find a backup on the hard disks or DVDs on this computer” issue:

  • Change the PC name back to what it used to be.

  • Change the folder name to WindowsImageBackup, otherwise, it won’t be detected by Windows Recovery.

  • The WindowsImageBackup folder has to be placed on the root of the drive, i.e. it cannot be placed in another folder and recognized as sub-folder.

Tips: After you, for example, backup Windows 7 boot disk, it is suggested to place the backup image to safe place instead of letting it next to the computer in case of fire, theft, earthquake, or other disasters. The system image contains everything on the C drive, including boot sector, master directory, etc. You can easily restore it when there is something wrong with your computer.

Solve “Windows could not find a backup” Thoroughly

Maybe you can settle above problem for once, maybe you still searching for another answer. To completely avoid this issue, it is a wise choice to turn to powerful third party backup software like AOMEI Backupper Professional.

This software allows you to restore a backup image as well as backup the boot drive for Windows 10, 8, 8.1, 7, XP, and Vista. If you know where the backup image is, just navigate to that location and start the restoring. If stored the backup outside the computer, such as external drive, CD/DVD, and USB drive, you can create a bootable device with this utility to restore the image in WinPE mode. In addition, the “Dissimilar Hardware Restore” feature in AOMEI Backupper can help you backup Windows 7 and restore on another computer with dissimilar hardware installed. It has a user-friendly interface as well as 30-day free trial. Download to have a try.

Step 1. Connect the external device that contains the backup image to your PC, if any. Install and run AOMEI Backupper.

Step 2. Click Restore in the main console. Then click Select Image File to manually navigate to the backup image location if it is not detected.

Select Task

Step 3. Select the right backup image and click Next to continue.

Select Backup Image

Step 4. Tick Restore this system backup and click Next.

Restore This System Backup

Step 5. Select the destination path and click Next.

Select Destination Disk

Step 6. In the Operation Summary window, do the last check and then click Start Restore to proceed.

Restore System Image


Absolutely, you can back up system drive directly in AOMEI Backupper to avoid “Windows cannot find any backups on this computer” trouble. Under Backup tab, you have System Backup, Disk Backup, Partition Backup, File Backup and File Sync options to choose. As a matter of fact, AOMEI Backupper is great alternative to Windows 7 Backup and Restore utility. You can find many helpful features that Windows backup utility does not have in this software say System Clone and Disk Clone.