AOMEI Backupper
Easily Fixed | ASUS Switch Not Working (5 Ways)
Want to transfer files from an ASUS laptop to another, but the ASUS Switch is not working? Read this post to get 5 solutions and a free ASUS Switch alternative for error-free file transfer.
By Jonna Updated on June 17, 2025
Why is My ASUS Switch Not Working?
I'm trying to use the ASUS Switch program to transfer data from my old ZenBook 14 to my new ZenBook 14 Pro. Both computers are on the same network, both have discovery and file sharing enabled, and they connect through Switch.
However, they seem to be getting hung up when I have to select the files to transfer. The new computer displays the spinning ball of death and says, "Connecting, please wait." It's been doing this for a really long time. Am I missing something? Why is the ASUS Switch not working? How can I transfer everything from my old computer to my new one?
ASUS Switch is a built-in feature in the MyASUS program designed for ASUS laptops that simplifies file transfer between two PCs. It can be used to copy user profiles, files, and select settings from one PC to another, which is especially helpful when you’re setting up a new device or moving large folders quickly. However, there are times when ASUS Switch not working can happen, resulting in failed or incomplete file transfer. It's often due to the following reasons:
- Corrupted or outdated ASUS Switch app
- Poor network connection or firewall interference
- Windows system incompatibility(especially after updates) or system corruption
- Insufficient disk space
- Background services are blocking the connection
AOMEI BackupperFree ASUS Switch alternative for PC-to-PC file transfer.
How to Fix ASUS Switch Not Working in Windows 11/10
In this section, let's go step-by-step through different ways to troubleshoot and resolve the ASUS Switch file transfer not working issue.
Method 1. Restart Your Devices
Sometimes, temporary glitches can block connections or services required by the ASUS Switch. In such a case, a simple restart can solve these problems simply and quickly.
Step 1. Restart both the source and destination laptops.
Step 2. Ensure no antivirus or firewall is interfering during boot-up.
Step 3. Open MyASUS and go to ASUS Switch again and try connecting for file transfer.
Method 2. Check Network Connection
ASUS Switch depends on a stable network to function properly. If the computers aren’t on the same Wi-Fi or network, the tool simply won’t connect. You can:
Step 1. Make sure both devices are connected to the same Wi-Fi network.
Step 2. Disable VPN or Proxy temporarily.
Step 3. Open ASUS Switch again and retry the transfer.
Method 3. Check for System Update
Windows systems push out frequent updates that may fix bugs or accidentally cause programs to crash, including ASUS Switch on Windows 11 unable to work or ASUS Switch freezing during the transfer. Ensuring that your operating system stays up-to-date can solve hidden compatibility issues.
Step 1. Navigate to the Windows Settings, and go to Update & Security > Windows Update.
Step 2. Tap on Check for updates and wait for the system to download and install the latest update automatically.
Or, you can search MyASUS in the Windows search box to open it, and then select System Update on the left menu. The software will then automatically check for available updates to drivers and system software.
Method 4. Update the ASUS Switch Service
An outdated version of the app can cause compatibility issues, causing issues like “ASUS Switch connecting, please wait...”. Since ASUS Switch is a feature within the MyASUS app, you can check MyASUS for update following the steps below.
Step 1. Open the Microsoft Store, search for MyASUS, and select Update if available.
Step 2. Reboot your computer after installation, and try again.
Method 5. Free up Disk Space
Insufficient storage can also cause the transfer to fail, especially when moving large amounts of data. You can free up disk space on your computer with the Disk Cleanup tool:
Step 1. Open File Explorer, right-click the disk you want to clean up, and choose Properties.
Step 2. Click on Disk Cleanup, then select these items to delete, and click OK.
Step 3. Don’t forget to clear the Recycle Bin and these useless programs to make more room on your laptop.
What if you have tried every troubleshooting method but ASUS Switch still doesn’t work? If you are in a hurry to migrate data to your new laptop, you can try the free ASUS Switch alternative below.
Free ASUS Switch Alternative for File Transfer from One Laptop to Another
Speaking of file transfer, AOMEI Backupper Standard is a powerful, free PC-to-PC transfer utility that works flawlessly across different Windows devices, not just ASUS. With a clean and user-friendly interface, this software can help you transfer files between computers over a network, as well as sync files to external drive, network drive, NAS, cloud, and so on.
AOMEI Backupper- Automatic File Sync: You can set up scheduled tasks for auto file synchronization on a daily, weekly, or monthly basis.
- Batch File Transfer: You are able to transfer multiple files/folders at the same time, saving your time.
- Other features: It provides backup and restore utilities as well, and you can also use it to create bootable media to prevent system errors.
100% SecureNow download AOMEI Backupper and launch it. Let’s walk you through the steps to use this tool for file transfer.
Step 1. Choose Sync on the left menu and click on Basic Sync.
- Notes: There are 3 other sync options in the Professional or higher versions:
- Real-Time Sync: It will sync files immediately to the destination after the files or folders change, and make all files or folders stay up to date in time.
- Mirror Sync: It can always keep the source directory the same as the target directory. So, any extra files in the target folder will be deleted.
- Two-Way Sync: It will sync the changes in the source file directory to the target file directory and vice versa.
Step 2. Click on Add Folder to select the folder that contains all the files you want to transfer from the ASUS laptop to another.
Step 3. Click the inverted triangle in the destination box, and select Add Share or NAS Devices.
Step 4. On the pop-up Add Share or NAS Devices window, type the IP address of the source computer and click the blue button at the right. Input your username and password if prompted.
Step 5. Then, enable Schedule Sync for auto file sync if needed. Click on Start Sync to perform ASUS file migration.
FAQs on ASUS Switch Not Working
#1. What does the ASUS Switch do?
ASUS Switch is a data migration service by discovering another laptop on the same network, pairing the two securely, and then copying user files, Windows personalization settings, and certain app data. It’s most useful when setting up a new device.
#2. Does the ASUS Switch work on non-ASUS computers?
No, unfortunately, ASUS Switch is designed specifically for ASUS-branded laptops. If you're transferring data to or from a non-ASUS computer, consider using an ASUS Switch alternative like AOMEI Backupper.
#3. What is the fastest way to transfer files between two computers?
Using a dedicated tool like AOMEI Backupper’s file sync or a direct Ethernet cable with shared folders tends to be the fastest. ASUS Switch file transfer is decent but not always reliable.
Final Words
To fix ASUS Switch not working problem, you can try the above 5 solutions stated in this article. Hopefully, one of these solutions will fix your issue. To ensure a smooth file transfer from one computer to another, you can also consider using AOMEI Backupper to sync folders on your computer, sync files to external hard drive, network drive, or other locations.
Additionally, this software comes with other robust features like cloning hard drive to SSD, backing up and restoring images. These tools are perfect for protecting your data. Try them for yourself!
100%
Clean & Secure
