Fixed: RDP Windows Server 2019 Black Screen (3 Ways)
You can learn three ways to solve the problem of RDP Windows Server 2019 black screen, and you can always make server 2019 backup for disaster recovery.
User case: How do I fix black screen on Windows Server 2019?
“Greetings! On occasion, when I attempt to access the device via Remote Desktop on Windows Server 2019, I am faced with the problem of Windows Server 2019 black screen after login. What steps can I take to resolve the issue of encountering a black screen during RDP sessions on Windows Server 2019? Thank you for your assistance.”
Maybe you are experiencing Windows Server 2019 black screen problem just like this user. Let's see why this problem occurs.
Why does the black screen of Windows Server 2019 appear?
It's important to investigate the root cause of using remote desktop black screen on Windows Server 2019 to resolve it effectively. When using RDP, black screen on Server 2019 can be caused by a variety of factors. Some possible reasons for this problem include:
How to fix black screen RDP Windows Server 2019
Regardless of which of the above causes your Windows Server 2019 black screen problem is caused by, we can try the following 3 methods to solve it.
1. Change the RDP settings
When you take RDP on a Windows Server, configure the following settings.
Step 1. Search for Remote Desktop Connection in the Start menu and open it.
Step 2. Click on the Show Option.
Step 3. Go to the Display tab and switch from the Highest Quality (32-bit) to True Color (24-bit) or less.
Step 4. Subsequently, navigate to the Experience tab and deselect the Persistent Bitmap Caching option.
Step 5. Proceed to the General tab and click on the Save button to retain the modifications made.
2. Use shortcut keys
The key combination of Ctrl + Alt + End can be a useful remedy to resolve the issue of encountering a black screen while logging in through RDP on Windows Server 2019.
To implement this solution, follow these steps:
Step 1. Within your RDP session window, press the Ctrl + Alt + End keys simultaneously.
Step 2. This action will bring up a menu, where you should select the Cancel option.
After completing the previous steps, proceed to close the RDP application and reopen it. By doing so, you should be able to restore your remote desktop functionality.
3. Update your Windows Server
One of the primary causes of encountering Windows Server 2019 black screen while using RDP is an outdated Windows operating system. To address this issue, it is recommended that you update your Windows Server to the latest version available. Here's how you can do it:
Step 1. Navigate to Settings > Windows Update.
Step 2. If any updates are available, select the latest one and click on the Install now button.
Always backup Server 2019 for disaster recovery
To ensure the safety and integrity of your data, we highly recommend creating a Windows Server 2019 recovery disk and a Windows Server 2019 backup before any errors occur. This will enable you to quickly restore your computer to a working state in the event of a non-bootable problem.
Windows Server comes equipped with a backup tool known as Windows Server Backup. However, this tool can be complicated, slow, and incomplete. It also has several limitations, including a 2 TB backup limit, restrictions on the number of backups that can be retained, and the inability to perform single file backups.
To address these issues, we suggest using AOMEI Backupper Server as the best Windows Server backup software alternative to Windows Server Backup. AOMEI Backupper Server supports a variety of features, including:
Download this software now, and we will teach you how to backup Server 2019 for disaster recovery step by step.
Step 1. Install and run the AOMEI Backupper Server.
Step 2. Click on the Backup button, followed by selecting Disk Backup to initiate the backup process for Windows Server 2019.
Step 3. Click on the + Add Disk button to select the hard disk containing your Windows Server data for backup.
Step 4. Select a destination to save the backup image of Windows Server 2019.
Step 5. Click on the Start Backup button to initiate the Windows Server backup process. These steps also apply if you wish to backup Windows Server 2012 R2, 2016, or 2022.
This article describes three effective ways to solve Windows Server 2019 black screen problem, and finally we suggest you can always make Windows Server 2019 backup for disaster recovery with AOMEI Backupper Server. This software has many powerful features, and it can also backup Synology to Windows Server, download one now and try it out!