By Delia / Last update October 19, 2021

Reset Windows 11 to fix system problems

Windows 11 is now officially released and many users have tried it out. While excited about its new interface and new features, you may have found or heard about some problems, such as Windows 11 taskbar not working, random freezing or even black screen after update.

Even if you can fix these problems for once, you may encounter more errors caused by various factors in subsequent use. And in serious cases, you may have no other choice but to reset Windows 11.

To do this, one regular way is clean installation, which works well but usually takes quite a long time. Therefore, it’s more recommended to use the built-in Reset PC option. But can it help your reset Windows 11 without losing data?

windows 11

Will you lose data if you reset Windows 11?

Reset this PC, inherited from Windows 10, provides you with option to retain data or erase data while resetting Windows 11. If you choose to reset this PC with “Keep my files”, it will first put your personal files and settings aside, format Windows partitions to perform a fresh installation, and then place them back.

But does this mean it won’t delete any data of yours? Not exactly. Reset this PC will keep your files in user folders and the programs installed by manufacturer. But the changes you made to settings, the apps and drivers you installed won’t be retained.

Therefore, if you want to make sure all your data and apps stay 100% safe, please make a backup before resetting.

Now I will introduce how to reset Windows 11 and keep personal data with the built-in feature first.

How to reset Windows 11 without losing personal files

There are usually 2 situations to reset Windows 11, one is that you can still access Windows, thus you can perform PC reset trough Start > Settings > System > Recovery > Reset this PC > Reset PC.

Another is that you cannot launch Windows 11 properly, then you can hold the power button to turn off the PC on the startup screen, and then turn it on. Repeat this process for 3 times to enter recovery environment, and choose Troubleshoot > Reset this PC. The subsequent operations are all the same.

Here I will mainly describe how to reset computer and keep files inside Windows 11.

1. Click on the Start button and choose Settings.

2. Select System tab and choose Recovery from the list.


3. Then you can find Reset this PC under Recovery options. Click Reset PC to start the operation.

reset pc

4. Same as Windows 10, it will give you options to Keep my files or Remove everything. The first option is the way to go, but as you can see, it will remove apps and settings as well.

keep my files

5. Next, you can choose between Cloud download and Local reinstall, where is just the difference compared to Windows 10.

local reinstall

6. Then you have another chance to configure additional settings, like whether to clean the data.

additional settings

7. After confirming it, you need wait for a while till the Ready to reset this PC window appears. It will show you what will be reset. Click Reset to execute it.  

ready to reset

8. That’s it, you just need to wait for the operation to complete, and the device will restart automatically.

prepare to reset

Secure way to reset Windows 11 without losing files and apps

As we all know, the best way to ensure data integrity is to back up beforehand. No matter which way you choose to reset Windows 11, it does not guarantee 100% that your files and applications will not be deleted. It is still necessary to develop good backup habit in daily use.

Here I recommend using a reliable freeware to auto backup Windows 11, such as AOMEI Backupper Standard. It can create a system backup containning all your system files, applications and settings. And with the schedule options, the task could be executed automatically on regular basis.

In case frequent backups taking up too much space, you can also use incremental or differential backup to capture only the changed data, or choose a higher compression level.

Rather than factory reset, this software also gives you an option to restore Windows 11 to earlier state without losing any data or program. And if you choose the Professional edition, you can even restore a system backup to another computer with dissimilar hardware.

This software works on all PCs running Windows 11, 10, 8, 7, Vista, XP, you can download and install it for free use:

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Create a system backup in case of any data loss:

1. Navigate to Backup tab and select System Backup. As you can see, there are other options like Disk Backup and Partition Backup and File Backup to suit your other needs.

system backup

2. The system partitions will be automatically selected, you just need to specify a destination to save the system image. It’s recommended to backup OS to external hard drive, USB drive, cloud drive, etc.

select destination

Options: Compress level, backup mode, image splitting, comment, email notifications.
Backup Schedule: Set up automatic backup based on Daily/Weekly/Monthly/Event triggers/USB plug in. The last two are available in advanced editions. You can also enable automatic backup cleanup (available in Pro edition) in Backup Scheme to auto delete older backups.

3. Click Start Backup and wait for the process to complete.

start backup

Tip: In case your PC fails to boot someday, you can go to Tools tab and create a recovery media. It can be used to boot a crashed PC into WinPE for further backup and restore.

Restore Windows 11 to earlier state if necessary:

If you create a system backup when your computer is running well, then when any system problems arise, you can fix them by restoring to that point.

1. Switch to Restore tab, choose Select Task or Select Image File to locate the system backup you made.

select image file

2. Choose Restore this system image and click Next. If you are not restoring Windows 11 to the original location, tick Restore system to other location, and specify the target path in the next page.

restore this system image

3. Confirm the operation and Start Restore.

start restore

Tip: If you want to restore a system image created on different computer, please tick Universal Restore (available in Pro edition) to make sure it can boot properly after restoration.


For a Windows 11 PC, if you encounter some hard-to-resolve problems or find that it is running slower and slower, you can consider using Reset this PC feature to fix them. However, although this feature gives you the option to keep your personal data, it still can't guarantee the safety of your settings and apps. Sometimes you may even find Windows 11 reset not working.

In such a case, using AOMEI Backupper to backup Windows 11 regularly would be a more reliable option (especially when you want to reset Windows 11 without losing apps). This way you can not only easily retrieve lost data, but also restore your computer to its recent normal state if necessary.