By Ivy / Last update October 29, 2020

User Case:

“Google Drive is not syncing all my files. I have not seen this problem before; my files have always synced previously. Is there a network problem with Google Drive? Files updated last night on the laptop are not syncing to My Android phone or the Windows desktop machine. Thanks.”

Many users complain about the Google Drive not syncing all my files between Google Drive, Phone and the computers, or Google Drive wont’ sync files even it shows sync complete.

Why Google Drive not Syncing All Files?

If you encounter the Google Drive not syncing all files, there are some reasons that you should take them into consideration:

  • Poor Network Connection. If the Network connection is paused and all your files will not sync to your computer or Google Drive.

  • Google Drive not showing all files. If Google Drive not showing all files may mislead that Google Drive not syncing all files.

  • Google Drive storage full. If the data size exceeds the Google Drive storage limit, it won’t let you sync or upload new files.

If you meet the Google sync issues, please pause and resume the sync process first to check if the problem solved or not, if Google Drive app not syncing all files, please try the following solutions.


Solution 1: Check network connection

The Google Drive not syncing all files maybe due to the poor network connection, please check the network connection, and retry to sync all files.

Solution 2: Restart Google Drive Backup and Sync

If the Google Drive syncing is stuck or the files/folders is missing somehow, restart the Google Drive app could be the best fix.

Find the path C:\Program Files\Google\Drive\googledrivesync.exe, then double click the googledrivesync.exe file to reopen Google Drive Backup and Sync, and it will sync all files that missed automatically.


Solution 3: Uninstall and Reinstall Google Backup and Sync

If the Google Drive not showing all files or the sync process quit unexpectedly, please uninstall Google Drive and download the latest version of Google Drive and Sync to reinstall could fix most of the sync issues. Then sync all files you specified. 

Solution 4: Clear Cache and Storage for Google Drive

When you get the Google Drive sync issues, clear cache for Google Drive on Google Chrome and Android phone.

Here are the steps to clear cache on Google Chrome for Google Drive:

1. Input the following URL into the Google address bar:


2. Click Remove All button to clear caches for Google Drive.

Remove Cache for Google Drive in Chrome


How to clear Documents cache for Google Drive on Android Phone:

1. Open Google Drive app on your Android Phone.

2. Click the three lines icon at the top left corner, and press Settings.

3. Select Clear cache > OK to clear all Document cache.

Clear Cache for Google Drive Android


After clearing all cache for Google Drive, please restart Google Drive app and then sync files you need.

Solution 5: Delete Files

For some reasons, Google Drive may shows storage 100% full but it’s empty, and you may think Google Drive not syncing all files. You could permanently delete unneccessary files to free up space or empty the trash first.

Before deleting files, please check the products that using your Google Drive storage space, there are three products share the same storage: Google Drive, Gmail, and Google Photos. Please go to check.

Google Drive Full No Files


  • You could delete files in Google Drive, including Trash Bin files, and other unneeded files.

  • For Gmail, delete the messages, attachments, including the items in your Spam and Trash.

  • For Google Photos, please compress the original size files by click Recover storage to free up space.

As for empty Trash Bin, you should be aware of this: Google Drive Trash Bin will never automatically deleted, Google Photos Trash Bin will deleted automatically after 60 days, and Gmail Trash Bin files will deleted automatically after 30 days. 

Solution 6: Upgrade to Google Drive Plan with a Larger Storage

If your Google Drive shows storage full but there is no files in there. After deleting files, it still has the problem, it’s better for you to upgrade your storage space for Google Drive.

Please open your Google Drive account webpage, and click Storage tab, then it will show the Google Drive storage information, and click Buy Storage to upgrade your plan.

Google Drive Storage

Solution 7: Reconnect the Google Account

Sometimes, you will get the Google Drive folder is missing error, and there are two ways to fix it:

Press Disconnect account... button, and then sign in again your Google account. Then, check the files and sync again.

Google Drive Folder Missing Disconnect Account 

If you move the Google Drive folder to another location, or renamed Google Drive Folder, please hit the Locate folder... button to choose the new location for Google Drive Folder or the renamed version.

Solution 8: Rename Google Drive Backup and Sync exe file

Rename the googledrivesync.exe(C:\Program Files\Google\Drive\googledrivesync.exe) to another new name, and then rename to its original name. Then it should be work.

Solution 9: Run Google Drive app as Administrator

It’s a proven ways to fix Google Drive not syncing all files error. Find the Google Sync shortcut or the .exe file, right click it and choose Run as administrator. Google Drive does not syncing all files error should be fixed.

Solution 10: Temporary Turn off the Firewall and Antivirus

The Windows Firewall and Antivirus may block the Google sync process, please turn them off or disable them.

Open Control Panel > System and Security > Windows Firewall > Turn Windows Firewall on or off, then select Turn off Windows Firewall (not recommended) for Private or Public network settings, and then click OK.

Turn off Firewall

Try Reliable File Synchronization Software

If you still have sync problems with Google Drive, maybe you have to turn to other professional file synchronization software for help. AOMEI Backupper Professional as the comprehensive yet free file sync software, is designed for Windows XP, Vista, 7, 8, 8.1, and 10, including 32-bit and 64-bit systems. With the help of AOMEI Backupper Professional, you could do the following:

  • One-way sync: sync files to Google Drive, or vice versa.

  • Google Drive two way sync.

  • Real time Sync.

  • Mirror Sync.

  • Sync files to Dropbox, OneDrive, Box, SugarSync, and other clouds.

  • Sync data to other storage device, like external hard disk (HDD or SSD), USB flash drive, CD\DVD, network share or NAS, etc.

First of all, please download AOMEI Backupper Professional 30 day free trial to enjoy the sync feature.

Download Free Trial

Win 10/8.1/8/7/XP

Secure Download

To avoid Google Drive not syncing all files error, you could sync files to Google Drive with two way sync feature, follow the steps to sync:

1. Execute AOMEI Backupper Professional, click Sync > Two Way Sync in turn.

Two Way Sync

2. Click + Add Folder to choose files or folders to sync.

Add Folder

3. Press inverted triangle icon > Select a cloud drive > Select the Google Drive, and click OK to add Google Drive as target.

Select A Cloud Drive

Google Drive

4. Tap Start Sync >> button to sync files to Google Drive.

Start Sync Files to Google Drive

  • Options: It enables you to comment the sync task, enable email or SMS notification when sync finished or meet errors, run specified program or script before syncing, etc.

  • Schedule: there are 5 schedule modes provided, daily, weekly, monthly, event triggers, USB plug in.

Summing It Up

If you meet Google Drive not syncing all files or Google file stream not syncing problem, don’t worry, try the 10 ways to get out of the trouble or the another reliable file synchronization software - AOMEI Backupper Professional to enjoy easily sync files to Google Drive, and always keep all files up to date.

Besides, you could backup external hard drive to Google Drive automatically, sync Google Drive to other location, etc. If you would like to sync files between Windows servers, or from Windows Server to Google Drive or other clouds, please try AOMEI Backupper Server to enjoy more.