[Easily Solved] WhatsApp Restore Stuck iPhone

You want to backup and restore WhatsApp backup, but the WhatsApp restore stuck on iPhone or taking too much time to complete. Don’t worry, this post will help you fix this WhatsApp restore from iCloud stuck problem.


By Dylan / Updated on September 13, 2023

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WhatsApp restore stuck

Hi Guys, I want to restore my old iPhone XR to my iPhone 14. The only app I need is WhatsApp. So I backed up the app. But when restoring the backup, the restore process totally got stuck and take a really long time. Any suggestions will be appreciated. 

- Question from forums.macrumors.com

Why is WhatsApp restore stuck on iPhone?

When having a new iPhone, people want to transfer WhatsApp from iPhone to iPhone. But only to encounter the "WhatsApp restore stuck on iPhone" issue. If you have the same issue. you can refer to the following content, we will explain why this issue happens, and compile useful solutions for you. 

Generally, there are 5 reasons on account of the "WhatsApp data/chats/media restoration stuck" issue.

• Your iPhone is not connecting to the internet.

• Source iPhone and the targeted iPhone are not using the same Apple ID

• Your WhatsApp backup is not available or invalid

• The WhatsApp version and iOS version is old

• iCloud server is not available

If you face the same problem, follow the content below, and we will show you how to fix WhatsApp stuck on restoring.

What to do if WhatsApp restore is stuck or taking a long time?

Based on the 5 causes, we give you 5 solutions to this problem. When your WhatsApp restoration is stuck or just not working well, you can try the solutions below or you can go to the bonus tip to use an alternative way to transfer WhatsApp to new device without issue.

Solution 1. Check Internet connection

iCloud backup and restore requires a stable Internet connection. When you have a  make sure your Wi-Fi or network is working well. You can use another Wi-Fi connection. Or turn off and on the connection to make it fresh. And you can open a website to check your Internet environment.

Solution 2. Check iCloud status

Restoring WhatsApp from iCloud requires stable running of the iCloud Server. If the iCloud Server crash, the process of restoring WhatsApp from iCloud will be stuck. 

You can go to the Apple system status site to check if the iCloud Server is working well. https://www.apple.com/support/systemstatus

When you open this website, you may get a message saying "all servers are working normally". It means iCloud has no problem. 

You may see a stable listing of some services/software when you enter the website. If there is a green light next to the iCloud, it works well. While if there is an orange light next to it, iCloud is not performing well. You can wait some time until the Server is working normally again.

apple system status

Solution 3. Update to WhatsApp and iOS version

If WhatsApp backing up and restoring stuck or not working well, it is probably because of a glitch on WhatsApp or iOS. And it can be fixed on the latest update. So you can upgrade your WhatsApp and iOS versions to fix it.

update iOS version:

1. Go to Settings app

2. Choose “General” > “Software Update”.

ios software update

If there is a newer update, tap “Download and install”.

►Update WhatsApp:

1. Run the App Store. Search and find WhatsApp.

2. Tap the “Update” button.

Solution 4. Delete WhatsApp backup from iCloud and backup again

When WhatsApp restore stuck at 99%,100%,0%, finishing up, or encountering another restoration issue, you can delete the backup and create a WhatsApp Backup again.

Delete WhatsApp backup from iCloud: Go to "Settings" app on the current iPhone > Tap the Your Name banner > "iCloud" > "Manage Storage" > "Delete data".

delete whatsapp data

Then the device will ask if want to delete the WhatsApp backup, click delete to confirm.

Then backup your WhatsApp to iCloud again

1. Open WhatsApp app on your iPhone.

2. Choose “Settings” > “Chat” > Tap Back Up Now.

Then your iCloud will start backing up your WhatsApp. Wait for the backup to get finished. You can restore the WhatsApp backup to new iPhone.

Solution 5. Check the Apple ID and WhatsApp account are the same

When restoring WhatsApp data from iCloud is not working, please make sure you are using the same Apple ID and WhatsApp phone number on your current and new iPhone.

Best alternative way to transfer WhatsApp to new iPhone with on-click

If the WhatsApp backup is still stuck on restoring, you can use an alternative way to transfer WhatsApp to new iPhone. To make thing easy, FoneTool-a professional and easy-to-use WhatsApp data transfer tool can help you. With this tool, you can easily transfer WhatsApp data (chat history, attached media) from iPhone to iPhone without any issue.

Now you can click the download button to download this software. Connect the current and the new iPhones to your PC. We walk you through how to transfer WhatsApp to new iPhone without iCloud easily.

Download FreewareWin 11/10/8.1/8/7/XP
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Step 1. Run FoneTool. Click WhatsApp Manager on the left pane.

Step 2. Make sure the source and targeted device are positioned correctly. Then click “Start Transfer”.

transfer now

Step 3. Read the alert, and click Confirm.


Step 4. If your iPhone is using iOS 16 or a later version, you will need to enter your passcode. Then click “OK”.

passcode required

Wait for a while, your WhatsApp data will be moved to new device.


This is how to fix the "WhatsApp restore stuck iPhone" issue. When your WhatsApp backup is stuck at 99, 88 or other steps, you can check your Internet connection, iCloud status, update versions, or delete the old backup. Really hope this post can help you out of the problem. 

You can also turn to FoneTool to directly transfer WhatsApp from iPhone to iPhone. It is a professional iPhone data transfer and backup tool. Besides transferring WhatsApp, it also helps you transfer all data from old iPhone to new iPhone easily.

Dylan · Editor
Dylan is an editor of mobile backup software. He likes to share the latest news about iPhone and iOS, write useful tips, and give solutions to help people solve all kinds of issues.