[9 ways] Fix “Android Move to iOS Transfer Interrupted”

When Move to iOS transfer was interrupted, are you wondering about the reasons and solutions? Just begin the reading and you can know how to fix the issue.


By Kathy / Updated on August 21, 2023

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How do I fix Move to iOS transfer interrupted?

I’m new to the Apple ecosystem and I need to move my entire device data from an old Android to a new iPhone. I must transfer a large number of files, but my iPhone alerted me that “Transfer Interrupted”. What should I do to fix the issue? Is there another effective way to help me move the whole phone data?

- Scenario

Why Android Move to iOS the transfer was interrupted?

Effortlessly transitioning all your data from an Android to an iPhone is typically made simple with Apple's Move to iOS app. However, sometimes the app might encounter issues and fail to function as expected. And you can see the Move to iOS app says transfer interrupted. Why does this situation happen? And there are some reasons.

Network connection error: When the Android and iPhone don’t connect to the same Wi-Fi network, or interference from other activities on the Wi-Fi can both lead to issues during the process.
Low battery level: If your phones don’t have enough power, then the app can be interrupted by the low battery.
Storage limitations: If the amount of data you're trying to move exceeds the available storage space on the iPhone, the app won't be able to complete the move.
Various interruptions: Incoming phone calls, devices going into sleep mode, or automatic updates can disrupt the process.
Outdated firmware: Move to iOS app requires an iPhone must run with iOS 9.0 or later versions. The Android phone should use Android 4.0 or later. Old firmware may impede the app's performance.

How to fix Move to iOS transfer interrupted

Now we will give you some detailed instructions to help you fix the Move to iOS app not working issue.

Fix 1: Check the phone battery

When using Move to iOS, it is essential to consider the battery condition, especially if your phone is not brand new and has experienced years of wear. Low battery levels can hinder the data migrating process. If your devices don’t have enough power, plug in your phones to ensure a power source.

Fix 2: Check iPhone storage

On the other hand, a successful moving process also depends on enough iPhone storage. It often needs to transfer a ton of data, if your iPhone can’t contain all files, then the “Move to iOS transfer interrupted” error may occur.

To check iPhone storage, you can launch Settings app, choose General and click iPhone storage to check your phone space.


If your iPhone has low space, you can clear your device data or factory reset your iPhone.

Fix 3: Disable Smart Network Switch on Android

Numerous mobile users have reported interruptions during the Move to iOS transfer due to the Smart Network Switch feature. This feature may cause instability in the network speed when enabled.

If you are using smart network in the process, to address this issue and ensure a smoother data transfer experience, disable smart network on the phones in the Settings app. Then turn the Wi-Fi option on, and let your both devices connect to the same network.

Fix 4: Check Internet Connection

When you are using Wi-Fi connection, you can also check the status of your wireless network. Make sure your both devices are connected to the same network. If they are, you can open the control center, find the sign of Wi-Fi, and click on the icon to turn it off and wait for a minute, then turn it back on both phones.


Fix 5: Disable Wi-Fi assist

For iOS 9 and later users, the Wi-Fi Assist feature helps maintain a stable internet connection. And when facing a weak and slow wireless network, it may switch to cellular data automatically.

If you enable the option, to ensure a more reliable network connection and prevent excessive cellular data consumption, you can turn it off: Go to Settings > Choose Cellular > Locate the Wi-Fi Assist option in the interface and toggle it off.

Fix 6: Do Not Use Your Phone

To prevent interruptions during the data transfer using Move to iOS, it's recommended to ensure that no activity is taking place on both devices. Avoid using the phones and turning on the screens while the transfer is in progress.

Additionally, to avoid incoming calls interfering in the process, you can temporarily take out the SIM card from your iPhone before initiating the copy or turn on the Airplane mode on both devices.


Fix 7: Disallow Apps Running in the Background

Sometimes, the process may be interrupted by some apps running in the background of your Android phone. They may consume your data traffic and slow down your phone’s running process. In this situation, you can disable some apps to optimize the Android phone's performance and try to open the Move to iOS app again.

Fix 8: Install the latest firmware

As previously mentioned, the Move to iOS app requires iOS 9.0 or later for iPhones and Android 4.0 or later for Android devices. And some older iOS or Android phone systems may encounter bugs that could lead to transfer failures.

If your devices are running an old system, consider updating them to potentially resolve the problem.

For Android users: Navigate to Settings, tap on About phone, and then check for and apply any available system updates.

For iPhone users: Access Settings, go to General, and select Software Update to check for and install any available updates.

Fix 9: Restart Both Phones

If all methods above don’t work, just try to restart both phones. You should press the side button to turn off your old Android phone and iPhone, then restart them after a while. Once they are fully restarted, open the Move to iOS app again to check if the issue has been resolved.


Bonus tip: Back up your iPhone after the transfer

After finishing moving to iOS, it’s better to back up your iPhone data to avoid data loss. It’s easy to make an iTunes or iCloud backup. But iTunes may occur some errors during use, or unable to verify the identity of the server. And iCloud only provides 5 GB of storage space for free users to put their data.

So to easily back up iPhone data without any worry, here we would like to recommend FoneTool - a professional iPhone data backup app. With this tool, you can transfer media files, contacts and other data you need from iPhone to PC efficiently.

Tip: Transferring with Move to iOS, sometimes may lose some data in the process. Then FoneTool can help you finish the process of transferring data from Android to iPhone. You can connect your Android phone to the computer, migrate the lost data to computer and import it to your iPhone with FoneTool.

With its various features and well performance on Windows, you can manage your iPhone/iPad data quickly and easily.

User-friendly interface: Anyone can achieve data backup from iPhone to Windows PC with this easy-to-use tool.
Fast transfer speed: It can move a large number of music files in a short time. Hundreds of pictures can be transferred in a few minutes.
Secure transmission: FoneTool doesn’t require any Wi-Fi connection and there’s no data traffic consumption, which avoids data leakage to a great extent.
Selective or full backup: You can choose to selectively back up your important data or fully back up your entire iPhone.
Wide compatibility: It runs stably in all iPhone/iPad/iPod Touch models, you don’t need to worry about any errors during the use.

Now you can download and install this tool on your computer and start the backup by following the instructions below. 

Download FreewareWin 11/10/8.1/8/7/XP
Secure Download

Step 1. Connect your iPhone to computer using a USB cable. You may need to tap Trust on the iPhone to let the PC access your phone data.

Step 2. Open FoneTool, click Phone Backup > Get to Selective Backup and click Get Started to begin. (If needed, you can choose full backup)


Step 3. Click each icon to choose the files you need to back up to computer and click OK.


Step 4. Select a storage path as you like > Click Start Backup to begin the task.


When the backup completes, you can go to Backup History screen to locate, browse, and restore the backup files.



Now you can know how to fix the “Move to iOS transfer interrupted” issue. And you can back up your iPhone after moving data. Then FoneTool will be your good choice to help you back up and transfer iPhone files. And when your iPhone storage is full, you can also use this tool to erase your iPhone without losing data.

Kathy · Editor
Kathy is an editor of AOMEI Technology, prefer to help more users address a series of iOS related problems. She likes traveling and being close to nature makes her relax. She is also keen to engage in social activities and spend much free time with her friends.