How to Fix iPhone Not Receiving Pictures from Android 2024

iPhone not receiving pictures from Android? This guide will tell you why iPhone not receiving pictures from non iPhone and what can you do to make photos appear in text messages on your iPhone 15, 14, 13, 12, 11, XS, XR, X, 8, 7, 6, SE.


By Kathy / Updated on December 28, 2023

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Why can't I receive pictures on my iPhone?

I'm only able to receive photos on text messaging sent from iPhone. Unable to receive large or any photos from non-iPhone devices like Android phone. Anyone else has this problem? Am I missing a setting?

- Question from Apple Forum

Although there are many social apps on the market, SMS still occupies an irreplaceable position. Text messages as well as multimedia messages can be sent and received over Wi-Fi or cellular data network through Multimedia Messaging Service.

However, things don't seem to go well. You find that your iPhone can't receive picture messages from an Android device. Don’t worry! Read on to learn what to do when your iPhone can’t receive pictures from an Android phone user using Samsung or Pixel or in a group text.

How to Fix iPhone Not Receiving Pictures from Android

Here are all the tips that can help you troubleshoot the problem. Apply to all iPhone models including iPhone 15, 14, 13, 12, SE, etc. If all these ways can't help you, you can skip to the next part to use the Android-to-iPhone data transfer tool to airdrop pictures to your iPhone.

Tip 1. Turn on MMS Messaging

MMS stands for Multimedia Messaging Service that allows you to send or receive multimedia messages like pictures, videos, and audio files. If this function is disabled, then you will not be allowed to send or receive multimedia messages and thus you meet the iPhone not receiving picture messages from Android issue.

You can go to Settings > Messages to check if the MMS Messaging is toggled on. If not, tap the switch to turn it on. If it’s on, you can turn the feature off and on again to refresh the MMS function.

Turn on MMS Messaging

Please also make sure the Grop Messaging is enabled especially if you find your iPhone not receiving pictures in group messages.

Tip 2. Force Restart Your iPhone

If the MMS Messaging is enabled but you also meet the issue. Then you can try to force restart your iPhone.

● Force restart iPhone 8 and later with Face ID :

Quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side/Top button until you see the Apple logo.

force restart iPhone

● Force restart iPhone 7/7 Plus:

Press and hold the Power button and Volume Down button together > Release both buttons when the Apple logo appears.

● Force restart iPhone 6s, SE and earlier with the Home button:

Hold down the Home button and the Power button at the same time > Release both buttons when the Apple logo appears.

Tip 3. Check the Internet Connection

Multimedia Messaging Service requires an Internet connection to work. If the connection is not working well, then you may meet the iPhone not receiving pictures in text messages error.

So you should make sure that your iPhone is connected to a stable network whether you are using Wi-Fi or Cellular data. You can turn off and turn on Cellular or Wi-Fi to refresh the connection.

In addition, you can also choose to go to Settings > General > Reset > Reset Network Settings to reset the network settings to default. Then you should re-enter the password to connect to Wi-Fi.

Reset Network Settings

Tip 4. Update iOS and Carrier Settings

Apple always continues releasing new iOS to fix bugs and errors. You can check whether there is a new update available: Just go to Settings > General > Software Update to make it. It may help fix the iPhone 14/15 not receiving pictures from Android issue.

update software

Carriers also rolled out Carrier settings updates to maintain the stability of your mobile network system. Go to Settings > General > About to have a check. If a new update is available, there will be an option for you to update the carrier settings.

Tip 5. Restore Your iPhone

If the above methods can not help you fix the iPhone not receiving pictures from Android issue, then the last choice is to erase and restore your iPhone. It will erase all data on your iPhone, so please remember to back up your data before the restore.

→ Backup and Restore iPhone via FoneTool

The traditional way to backup and restore iPhone is using iCloud or iTunes. However, neither iTunes nor iCloud provide a simple solution. You cannot backup or restore the selected items but the whole iPhone, which takes a lot of time and also takes up a lot of space.

To make things easy, one free iPhone backup tool - FoneTool is a better choice. It helps you back up important data as per your needs and also offers a Data Erase feature to help you reset your iPhone in one click.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

● You can selectively back up your messages, photos, videos or music to a computer, flash drive, or external hard drive. (Phone Backup > Selective Backup)

Backup iPhone with AOMEI MBackupper

● The Full Backup function can help you back up the whole iPhone content and settings. (Phone Backup > Full Backup)

Full Backup

● Then you can erase your iPhone with the Data Eraser in minutes. After the restore, it will automatically activate iPhone and ignore initial settings without the complicated activation process. (Toolbox > Data Eraser)

Erase iPhone

● Finally, go to Backup History to restore what you want to recover your iPhone.

Restore to Device

→ Restore iPhone via Settings

● Go to Settings > General > Reset > Erase All Content and Settings > Enter your passcode if asked.

Erase All Content and Settings

● Set up your iPhone until you access the Apps & Data screen, tap Restore from iCloud Backup > Sign in with your Apple ID and passcode > Select the backup you want to restore.

→ Restore iPhone via iTunes

1. Make sure you have installed the latest version of iTunes.

2. Run iTunes and plug in your iPhone.

3. Click the Device icon > Go to Summary.

Restore iPhone via iTunes

- If you have not backed up your iPhone before, then you can choose Restore iPhone... option.

- If you have backed iPhone via iTunes, click Restore Backup... option.

The easiest way to airdrop pictures from Android to iPhone

When it comes to airdropping from Android to iPhone, FoneTool for iOS can be your good helper. Its mobile app offers a wireless transfer function to help you easily move photos, music, videos, contacts and other files between Android and iPhone.  So this tool is also useful to solve the iPhone not sending pictures to Android issue.

This easy-to-use app doesn't need any WiFi connection or consume cellular data. And all moved files can be viewed in the Transfer Records

Now you can scan the code below to get FoneTool on your iPhone and click this link to download it for your Android device. 

download code

Step 1. Open FoneTool on both of your iPhone and Android, then allow the application to use WLAN. (Just turn on the Wi-Fi option, it doesn't require any Wi-Fi connection.)

Step 2. Tap on Connect Device on either device and click another device name to create a connection.

Step 3. Choose File Transfer on your source Android device > Choose pictures you need to airdrop > Click Send to begin > Tap Confirm on your iPhone to receive them.

send photos

Once the transfer is complete, you can find all moved photos in the iPhone Photos app.


That’s all for how to fix iPhone 15, 14, 13, 12, 11, XS, XR, X, 8, 7, 6 not receiving pictures from Android issue. Hope it helps you somewhat. If you have any other questions, please leave a comment and we will reply to you ASAP.

Kathy · Editor
Kathy is an editor of FoneTool, who prefers to help more users address a series of iOS-related problems. She likes traveling and being close to nature makes her relax. She is also keen to engage in social activities and spend much free time with her friends.