Can’t Sign Into iCloud on iPhone? Here Are Fixes

Having tried for several times but still can’t sign into iCloud on iPhone? You may encounter the issue for kinds of reasons. Just try the solutions in this guide to get rid of it.


By Demi / Updated on May 31, 2024

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Can't log into iCloud on iPhone 14

Hi there, I have 2 phones on the same ID. Have for a while with no issues but after the recent iOS update I have to enter password and it wouldn’t accept. Logged out on my phone and now can’t log in again.

- Question from Apple Community

iCloud is a great file syncing and cloud storage service by Apple for its devices like iPhone, iPod, iPad, and Mac. It allows you to backup your iOS content to the cloud and syncs all of your Apple devices.

iCloud logo

However, many users posted that they can’t sign into iCloud on iPhone recently. It's a common problem that might occur for a variety of causes. The good news is that there are several solutions that can assist you in quickly resolving this issue. Keep reading this guide to know why you are unable to sign into iCloud on iPhone and how to fix it.

Why are you unable to sign into iCloud on iPhone?

You may be puzzled why you can’t access iCloud on iPhone. And the following are some common causes of this issue.

✘ Poor Internet connection. To communicate with the iCloud server, you will need a solid and reliable internet connection. If your cellular or WiFi network is weak, you may be unable to access your iCloud account.
✘ Wrong Apple ID password. Your Apple ID is required to have access to your iCloud. If you enter the wrong Apple ID or password, you will see an error message that stops you from accessing your iCloud account.
✘ New terms of service. When new terms of service are updated, Apple may block the use of iCloud until the new terms are accepted. In such circumstance, if you are yet to accept them, you may fail to access iCloud service on iPhone.
✘ Software bugs or glitches. Tiny software glitches or bugs sometimes can also result in iCloud authenticaion errors and more.

How to fix Can’t sign into iCloud on iPhone 13/14/15

The following are the solutions that can help you get out of the issue - unable to sign into iCloud on iPhone. Just try them one after another until your issue gets fixed.

Fix 1. Connect to reliable Internet

To access iCloud server on your iPhone, your iPhone should be connected with a stable and reliable Internet. Check that the signal is strong and consistent while connecting to a Wi-Fi or cellular network. WiFi networks are more dependable than cellular networks in general.

check the router

Fix 2. Check Apple System Status

Making sure there is no problem with the network, you still can’t sign into iCloud on iPhone, chances are that Apple servers are unavailable temporarily.

It is suggested to visit the Apple System Status page. From here, you can locate iCloud services and check whether they are working properly.

apple system status

Fix 3. Force restart iPhone

The simplest way to troubleshoot iPhone issues caused by software bugs or glitches is to force restart your iPhone, which can help refresh iPhone services and fix common iPhone problems.

To force restart your iPhone 13/14: Quickly press and release the Volume Up button > Quickly press and release the Volume Down button.

Finally, press and hold the Side button. When you see the Apple logo, release the button, and wait for your iPhone to restart.

Fix 4. Check and accept changes in terms of service

As it is mentioned above, if Apple has recently changed the Terms and Conditions for the iCloud service, and you have yet to accept them, you can’t sign into iCloud on iPhone. Manually check new terms by following the steps below.

Go to Settings on your iPhone > Tap [your name] > Choose iCloud. If there are new terms, you will be prompted a window, asking you to accept them. Tap View Terms > Tap Agree. Then, try to use your iCloud again.

iCloud accept new term

Fix 5. Reset Apple ID password

If you can’t access iCloud on iPhone because of forgetting Apple ID password, you may be forced to reset your password. It can be easily performed from another one of your trusted Apple devices.

Step 1. Go to Settings > Tap [your name] > Password & Security > Change Password.

reset Apple ID password

Step 2. Enter the passcode for your device if you are signed into iCloud and have a passcode enabled.

Step 3. Follow the onscreen steps to update your password.

Bonus: Backup iPhone without iCloud

Although iCloud helps backup iPhone in a simple and automatic way, there can be some limitations and troublesome bugs, such as limited free storage space for backup and kinds of iCloud issues.

If you are looking for an iCloud alternative for iPhone, you can try the feature-rich iOS data management tool - FoneTool. Different from iCloud, you can rely on FoneTool to fully or selectively backup iPhone files to computer, external hard drives, USB flash drives, NAS, and so on.

Click the icon below to free download FoneTool on your computer, and follow the steps below to backup wanted files from iPhone to computer.

Download FreewareWin 11/10/8.1/8/7/XP
Secure Download

Step 1. Connect your iDevice to computer > Launch FoneTool and click Phone Backup > Choose Selective Backup and click Get Started.

selective backup

Step 2. Click each icon to preview and choose the files you’d like to backup > Click OK to confirm.

selective files

Step 3. Choose a destination to save your backup files (You’re free to choose local folders, external hard drives.) > Click Start Backup to begin.

backup all

You may also need this guide: How to create a full iPhone backup to backup all your iPhone data like what you used to do with iCloud.


If you can’t sign into iCloud on iPhone, not to worry and hope the solutions in this guide can give you a hand. iCloud is an excellent service for Apple devices, but fails to work properly from time to time. If you need an iCloud alternative, you can download FoneTool and enjoy a better data backup and management.

Demi · Editor
Demi is an editor of FoneTool group as well as a good advisor in the area of iOS-related issues. She does well in finding solutions to people's problems. She enjoys traveling, gardening, and watching movies. She spends most of her free time with her pet and family.