By Ivy / Last Updated March 4, 2020

Lenovo Product Recovery is a hidden recovery partition for Windows 7, which is created by Lenovo. You can access the partition in recovery mode when your computer goes wrong. And this partition can assist you in reset Lenovo computer to factory settings.

It’s useful, however, Lenovo Product Recovery stuck due to unknown reasons. Want to fix it? You can see below.

Backup files to ensure data security

Why do you want to fix “Lenovo Product Recovery stuck” issues? Maybe, your computer has a problem. Only in this way, you could try to repair your computer with this recovery partition. Unluckily, it stuck in the recovery mode. Now, you don’t know what to do?

In my opinion, the first thing is to create a file backup for your personal data and then try the workaround at the next section.

Now, start to backup your files. I’ll take free backup and restore software AOMEI Backupper Standard as an example and show you the detailed steps for file backup. It’s convenient and easy to operate.

Note: If your computer is bootable, you can create a files backup directly. If not, you can create a bootable media on a running computer with the same hardware to your computer and boot from it. And this software is preinstalled in the media and you can see it after you boot the computer in trouble.

Step 1. Download file backup software, install and launch it.

Step 2. Click Backup and File Backup in order.

File Backup

Step 3. Click Add File or Add Folder to select the files you want to backup.

Add Folders Files

Step 4. Click where the arrow point and choose a location for your backup. You can backup files to external hard drive, cloud drive, USB flash drive, etc.

Select Destination

Step 5. Click Start Backup to run the pending operation.

With this freeware, you can do more than expected if your computer is bootable. It allows you to backup files with a certain file extension automatically, backup files at daily, weekly, monthly, backup files with a compression level, etc.

If you create a backup regularly, you must be surprised by the disk space your backup occupied. As time goes by, you get low disk space warning message. To avoid this situation, you can enable disk management and delete files when backup disk full.

But some features you see in the freeware is only available on the paid version. You can choose to upgrade to AOMEI Backupper Professional or AOMEI Backupper Server depending on your needs.

Workaround for “Lenovo Product Recovery stuck”

Way 1: Using Lenovo OneKey Recovery or Lenovo Rescue and Recovery software

Beside Lenovo Product Recovery in recovery mode, Lenovo still offer you a recovery software depending on the series of Lenovo computer and its operating system. In Windows 7, Lenovo OneKey Recovery software will be preinstalled if your computer is Idea series while Lenovo ThinkVantage Rescue and Recovery will be preinstalled on a Think series Lenovo computer.

Part 1: Lenovo OneKey Recovery – workaround for “Lenovo stuck in recovery mode”

To restore your computer to a good state, you need to go and find the Novo button at first. It’s usually at the upper left corner of the Power button. Then, see below and learn the detailed steps.

Step 1. Press the Novo button for a few seconds and select System Recovery in the Novo Button Menu.

Novo Button

Step 2. Select “Restore from initial backup”.

Recover

Step 3. Click Start and wait until the process is finished. Then, follow the instructions on the screen to configure the settings.

If you change the size of system drive or reinstall the computer, Lenovo OneKey Recovery will not work. Besides, the driver failed to initialize, Lenovo service partition has been destroyed, current system cannot support back up, etc, can also lead to OneKey Recovery failure.

In this situation, you can try AOMEI OneKey Recovery Professional. It does not cause you any trouble.

Part 2: Lenovo Rescue and Recovery – workaround for “Lenovo laptop stuck in recovery mode”

Step 1. Boot your computer and press the ThinkVantage button or F12 key during the booting process.

Step 2. In the Boot Menu screen, select the ATAPI CD option and hit Enter.

Step 3. Type Yes and insert the Product Recovery discs one by one according to the prompt.

Step 4. Wait until the software loads and click Continue.

Continue

Step 5. Click Full Restore and then click Continue at the warning message.

Step 6. Tick Factory Restore at the bottom left and click Restore as well as hit OK to confirm data loss during the process. And then it will go to the Windows Recovery Environment.

Step 7. Follow the on-screen instructions and finish the rest of the steps.

This software can only be used on Windows 7 Lenovo Think series. If not, you cannot use it.

Way 2: Using system restore point

System restore can restore your computer to an earlier date if your computer runs into small errors. f your system crash or hard drive corrupted, you cannot use it.

To access safe mode, there are two ways. If your computer is bootable, you can follow the steps below. If not, you can go to safe mode or boot your computer with installation disc and then open system restore.

Step 1. Directly type System Restore in the search box, then select it.

Step 2. In this window, you need to make sure if the system restore point is working properly at that time. If yes, click Next. If not, tick Choose a different restore point.

System Restore

Step 3. Confirm the settings are correct and click Finish to start the restore process.

Wrapping things up

It’s hard to say that the workaround above for “Lenovo Product Recovery stuck” must work for all users. If you restore your computer to a previous good state, you are very lucky. If not, you can try to clean install Windows 7 with an installation disc and then use AOMEI Backupper or AOMEI OneKey Recovery to create a system backup for your computer.

Both of them can restore your computer to a previous backup state, but there is a little difference between them. System Backup created by AOMEI Backupper is an image file while System backup created by AOMEI OneKey Recovery contains is a bootable operating system that can be used to boot your computer.