"When I start my computer, there is a blue screen and the error message is WHEA UNCORRECTABLE ERROR. The system stays at the blue screen collecting data but the process never goes beyond 0%. The system must be reset as well. I don't know how to solve the problem and where to get help."
If you also encountered such a problem, you can find the solutions by reading this article. Next, I will give you a detailed introduction about why the error message appeared and how to fix WHEA_UNCORRECTABLE_ERROR in Windows 10 with five different ways.
Reasons for WHEA_UNCORRECTABLE_ERROR in Windows 10
Windows 10 WHEA_UNCORRECTABLE_ERROR is one of the blue screen errors of your computer. When your computer suffers damage, it will suddenly shut down to protect itself from data loss and this blue screen error pops up. This is a frustrating error and there are three common reasons below.
- Corrupt hardware: The damaged hardware such as memory, motherboard, hard drive, graphics card, etc or CPU overheating caused by low voltage on the processor, as well as overclocking and inefficient cooling systems may cause the error.
- Driver compatibility issues: After you updated the driver or not properly upgraded (downgraded) Windows 10, the miss-configured or outdated driver will have a conflict with the system. So, you will receive this error message.
- Corrupt Windows system files or registry files: Disk read/write errors can cause system files or registry configuration units to be lost or corrupted, then you may encounter this error.
How to Fix WHEA_UNCORRECTABLE_ERROR in Windows 10
Now you have understood what causes the Windows 10 WHEA_UNCORRECTABLE_ERROR, then you can follow the 5 effective solutions below to fix it.
- Run Windows Memory Diagnostics
- Get the latest updates with Windows update
- Update the drivers
- Adjust CPU Overclocking setting
- Run CHKDSK Windows 10
Fix 1. Run Windows Memory Diagnostics
The Windows 10 WHEA_UNCORRECTABLE_ERROR error is most likely due to a hardware failure on your computer. Therefore, you can try enabling Safe Mode to enter your system and then use the Windows 10 Memory Diagnostic Tool to test your memory problem.
Step 1. Start your computer and shut it down as soon as the Windows logo appears. Repeat this operation 3 times and your computer will enter the Automatic Repair screen, select the Advanced option on the screen.
Step 2. Select the Troubleshoot > Advanced Options > Startup Settings.
Step 3. Click Restart. When the computer restarts, and then choose the fourth option to Enable Safe Mode.
Step 4. In Safe Mode, press Win+R to open the Run window and type control, then click System and Security in the Control Panel.
Step 5. Click Administrative Tools.
Step 6. Find Windows Memory Diagnostics and double-click it, a pop-up window will appear, click Restart now and check for problems (recommended).
Step 7. The automatic memory check is performed in two stages. The progress percentage and the test results will be displayed on the screen.
If you want to change the test mode, you can press F1 to choose among Basic, Standard, and Extended. And the Extended mode is the most strict testing way. When you have finished selecting, press F10 to return to continue the test.
Step 8. The computer will automatically start after the test. If you want to view the results, press Win+R open the Run window, and type eventvwr to open the Event Viewer, then navigate to Windows Logs > System and click Filter Current Log...
Step 9. Find the MemoryDiagnostics-Results in the drop-down list and click OK to filter the log of all memory diagnostics results.
Step 10. Double click on any result to see the details.
After testing your computer using Memory Diagnostic Tool, if you encounter hardware problems such as damaged memory, motherboard, hard drive, graphics card, etc., we recommend that you contact an aftermarket or repair specialist to find a solution. If you don’t detect any errors, you can try the next method to fix WHEA_UNCORRECTABLE_ERROR windows 10 won’t boot.
Fix 2. Get the latest updates with Windows update
Step 1. Enter Safe Mode as the previously mentioned method, then right-click on the Windows Start menu and select Settings.
Step 2. Select Update ＆ Security.
Step 3. Click Windows Update > Download to update your system to the latest version.
When you update your system to the latest version, then restart your computer to see if the Windows 10 WHEA_UNCORRECTABLE_ERROR still occurs, if the problem still exists, please try the next method.
Fix 3. Update the drivers
When the Windows 10 WHEA_UNCORRECTABLE_ERROR message appears, the corrupt or outdated drivers may also be one of the reasons. You can follow the steps below to update the drivers on your PC.
Step 1. Use the same method as before to enter Safe Mode. Then press Win+S to open the search window, search for Device Manager and click to open it.
Step 2. Click on each of the installed devices to expand them, and right-click on each one to choose the Update driver option.
It will take some time to finish updating all the drivers on your PC, please be patient. After the process is complete, then restart your computer and see if WHEA_UNCORRECTABLE_ERROR still appears. If you still receive the error message, then you can use the next method.
Fix 4. Adjust CPU overclocking setting
If your computer's CPU overclocking setting value is too high, and the CPU voltage is too low, it may cause a blue screen and you will receive the message WHEA_UNCORRECTABLE_ERROR in Windows 10. You can adjust the CPU overclocking in BIOS settings to solve this problem.
Step 1. Restart your computer and keep pressing F2 to enter BIOS settings (the keys to enter BIOS settings are different in different computers), then go to Advanced Frequency Settings.
Step 2. Adjust the CPU Clock Ratio to 35, then disable X.M.P option.
Step 3. Save changes to BIOS and exit. Then restart your computer to check if the problem is solved. If this method still can’t fix it, you can try another way below.
Fix 5. Run CHKDSK Windows 10
When you search for the WHEA_UNCORRECTABLE_ERROR Windows 10 fix method, Chkdsk may be a good choice. Chkdsk is a tool provided in Windows 10 that helps you scan your computer for system files and automatically fix problems. Please follow these steps to use the Chkdsk command.
Step 1. Use the previously mentioned method to access the Automatic Repair screen, and select Troubleshoot > Advanced Options > Command Line.
Step 2. Type chkdsk c: /f in the command line and execute it. Then type Y if you are asked to schedule this volume to be checked. Finally, restart your computer and the system will automatically fix the blue screen error problem.
Note: If this doesn't work, you can also type chkdsk c: /f /r to fix the Windows 10 WHEA_UNCORRECTABLE_ERROR blue screen error.
The Best Way to Prevent Windows 10 WHEA_UNCORRECTABLE_ERROR
To prevent the WHEA_UNCORRECTABLE_ERROR problem or other computer problems, it is recommended that you choose a professional backup software to backup your Windows 10.
This software is a simple and practical yet professional backup solution that is suitable for Windows 10/8/7/XP/Vista. It can backup your system, files, disks, partitions in a comprehensive way. The backup storage path can also be selected from various options, such as external drives, NAS, network shared folders, cloud drives.
During the backup process, you can make schedule backup with different time intervals (daily, weekly and monthly). In addition to automatic backups, the software can also perform full backup and differential backups.
Before backing up your computer, please download AOMEI Backupper Standard.
Backup System in Windows 10 Step by Step
Step 1. Open AOMEI Backupper Standard first. Then click Backup > System Backup.
Step 2. The software will automatically select the system disk and other partitions needed for booting. And you need select a destination like a local disk, external hard drive, USB, cloud drive, NAS,etc. Then click Start Backup.
Before you start backup, you can set more backup features by clicking on the three options in the left corner.
- Options: You can set the image encryption (paid function), which provides better security for your backups. In addition, there are general settings such as backup sector setting, pre/post command backup, backup compression, backup splitting, etc.
- Schedule: You can set your system backup with fixed intervals and perform backups in full, incremental, and differential backups (paid function).
- Scheme: When you enable backup schemes (paid feature), you can freely set full, incremental, differential, space management, and other backup scheme. In other backup scheme, you can also set incremental backup period and the number of basic backup.
When you encounter the WHEA_UNCORRECTABLE_ERROR in Windows 10 , you can use the 5 methods above to fix the problem.
Before solving the problem, you can backup your system with the professional backup software - AOMEI Backupper Standard. The software also provides you with many flexible and advanced features. Such as compressed or split backup, full backup, incremental backup, etc.
What’s more, it has a powerful cloning function. You can use it to clone hard drives to SSD, clone a larger HDD to smaller SSD, etc.