Fixed: Samsung Magician This Drive Is Not Supported (870 EVO, 970 EVO, etc)

If you have done a deep research online, you may find that there are many posts about "the drive is not supported" in Samsung Magician. It's not new to users, but it is still hot and troubles some users, whether which Samsung SSD products they are using, for example, Samsung EVO series, including 840 Evo/850 Evo/860 Evo/960 Evo/970 Evo, or 970 Evo plus. Just like the following case:

“ The samsung magician software (latest version 5.2.1) has something to say about my ssd 860 evo 1tb, it says that this drive is not supported. How can I solve this?
The drive is directly connected to the motherboard, no adapters used. And it also says, Interface: sata 6.0Gb/s, ahci mode: activated, trim status: enabled, rapid mode: not supported.”

Anyway, you just want to find a solution as soon as possible. This article will give you a quick answer. Please learn the possible reasons in the next part first.

Samsung Magician: This Drive Is Not Supported Error

Before you start to fix Samsung Magician, this drive is not supported on 840 EVO/850 EVO/860 EVO/960 EVO/970 EVO/970 EVO Plus, you need to get the possible reasons first, then select the corresponding solution. No need to waste time testing all methods.

7 Quick Fixes to Samsung Magician This Drive Is Not Supported 

In this part, I'll dwell on solutions to Samsung Magician 860 EVO/870EVO/960 EVO/970 EVO not supported. Check the given solutions according to your cause.

👉 Method 1: Update Drivers of Samsung SSD
👉 Method 2: Completely Uninstall and Reinstall Samsung Magician
👉 Method 3: Install Samsung NVMe Drivers
👉 Method 4: Update Firmware
👉 Method 5: Disable RAID and Change SATA Mode
👉 Method 6: Secure Erase SSD with DiskPart
👉 Method 7: Clone HDD to Samsung SSD with Alternatives🔥

Method 1: Update Drivers of Samsung SSD

To fix "The device is connected to the driver that Magician does not support", you can follow the steps below:

Step 1. Press “Win +R” to summon the Run window, type “devmgmt.msc” and hit “OK” to open the Device Manager.

Step 2. Expand the Disk Drives, right-click the SSD drive and select “Update driver”.

Step 3. Then, click on “Search automatically for updated driver software” to find and install the new drivers on your computer. Restart your computer and check if the problem has been resolved.

Method 2: Completely Uninstall and Reinstall Samsung Magician

Step 1. Uninstall the currently running Samsung Magician. Type “appwiz.cpl” and hit “OK” to open Programs and Features, find the software, right-click it, and select “Uninstall” to remove it.

Step 2. Restart your computer to make changes available. Then, all the occupied file packages will be deleted, and you can start to install a fresh version.

Step 3. Go to the official download website, download and install the latest version Magician software. After the installation process completes, restart your computer and later see if your SSD can be detected.

Method 3: Install Samsung NVMe Drivers

Step 1. Go to the Samsung Consumer overview page, then find the SSD models (here is the 960 EVO) you are currently using and click on them.

Step 2. Scroll down to “DOWNLOAD FILES”, find the NVMe Driver and click “Download” on the right side, then install it on your computer.

Step 3. Wait until the installation completes, and restart your computer.

Method 4: Update Firmware

Step 1. Launch the Samsung Magician software, find the Firmware Version, and check if there is an “Update” button. If so, click on it to download and install the firmware.

Step 2. Restart the system when prompted.

Method 5: Disable RAID and Change SATA Mode

Step 1. Access BIOS. Restart your computer, press the BIOS key repeatedly when you see a prompt like “Press ESC to enter BIOS”. Also, the BIOS key can be F2, F4, F5, F8, F10, F12, or the Del key.

Step 2. Disable RAID. In the BIOS settings, look for the “RAID” or “RAID Support” option and set it to “Disabled”.

Step 3. Change the SATA mode to AHCI. Look for the SATA Mode entry in the BIOS settings and set it to AHCI. Then, save changes and restart your computer.

Method 6: Secure Erase SSD with DiskPart (Samsung Magician Alternative)

If you want to secure erase a Samsung SSD disk, but it cannot be recognized by the Samsung Magician software. In this case, you can turn to other useful tools, DiskPart, for example. It allows you to delete data by clean or clean all commands.

The previous one is quick, but the data can still be recovered easily, because the data are still lying on the original path. Thus, if you want to wipe an SSD completely, it's suggested to use the Diskpart clean all command.

Step 1. Open cmd as an administrator. Then, type diskpart and hit Enter in the command prompt window.

Step 2. It will open the DiskPart command line utility, starting with DISKPART >, type the commands you want use and hit Enter in order:

• list disk
• select disk n (n is the disk number of your SSD, be sure you select the right one, otherwise the data on it will be deleted finally.)
• clean all  

Method 7: Clone HDD to Samsung SSD with Alternatives 🔥

If all the above methods don't work, unless you connect it to the motherboard directly, you should clone hard drive to Samsung SSD with Samsung Data Migration or third-party software - AOMEI Backupper instead.

👉 Use Samsung Data Migration Disk Clone 

Step 1. Download and install the latest version on your computer. Then, launch this software, click “Start” on the lower right side.

Step 2. Verify the source disk and target disk (Samsung SSD, e.g., 870 EVO) and click Start to clone hard drive to Samsung SSD. If prompted, click “Yes” to continue.

👉 Use Disk Clone in  AOMEI Backupper

Another option is to use third-party disk cloning software like AOMEI Backupper Professional to clone hard drive to Samsung SSD. It works well with all SSD brands, such as Samsung, WD, Seagate, SanDisk, etc., even for smaller drives.

Click the download button to get started.

Step 1. Open AOMEI Backupper after installing. Click “Clone” and “Disk Clone” in order. 

Step 2. Then, you will be asked to select the source disk and destination disk (Samsung SSD, e.g., 870 EVO). Just do as suggested and don't mix them. The cloning process will delete all data on the Samsung SSD. 

Step 3. Finally, click “Start Clone”. Please check “SSD Alignment” to accelerate the reading and writing speed of the Samsung SSD as well as extend its lifespan. You can also use "Edit Partitions" in the following two situations:

Learn More about Samsung Magician

Samsung Magician is a service center with a suite of optimization tools to help you unlock the performance of Samsung SSD disks from 4 aspects, namely, Drive Information, Drive Management, Data Management, and Troubleshooting.

Your Turn

That’s all for Samsung Magician This drive is not supported 840 EVO/850 EVO/860 EVO/960 EVO/970 EVO/970 EVO Plus. You can fix it with the above methods. To secure erase SSD disk, you could consider using DiskPart clean all commands to replace Secure Erase in the Samsung Magician Data Management.

To clone HDD to Samsung SSD, you could use Samsung Data Migration or a trusted and reliable disk cloning software like AOMEI Backupper Professional, with strong compatibility and feature-rich, especially useful when cloning all brands of SSD disks. Free download it to have a try now!