Solved: Windows Error Recovery in Windows 10

How to fix Windows Error Recovery on Windows 10? This is a common problem that can affect the work of users. Find the cause of this problem and the solution in this article. You can also learn how to protect your system with powerful software.


by Yuka Updated on November 1, 2022

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What Causes Windows Error Recovery on Windows 10?

Error Recovery Windows 10

"I can't start my Windows system. It gave me an error message, 'Windows Recovery Error: Windows failed to start'. If I try to start the computer in normal mode, a green bar appears and continues to scroll. I don't know how to cope with this situation. I need to get my system back in working order. I have saved very important work. Any help would be appreciated."

Why does this error occur? Some common causes are listed below:

  • The startup repair files are not available on your system.
  • Boot repair files exist, but the system cannot communicate with them due to improper system shutdown (since last use).
  • Missing or corrupted boot configuration data.
  • Corrupt file system or system files.

Windows Error Recovery Solutions for

You need to try various troubleshooting one after another as it is not clear what exactly is causing the above error on your system. Also, if you have any important data saved on your computer, then it is recommended that you protect them first. Protect your data by backing up your computer to an external disk.

Solution 1. Remove recently added hardware

Adding hardware, for example, a new RAM module, can sometimes cause Windows instability problems, preventing your computer from restarting and then having problems with Windows Error Recovery on Windows 10.

You need to shut down your computer and disconnect all newly added peripherals, including printers, webcams, zip drives, scanners, network cables, and other devices. Leave only the keyboard, monitor cable and mouse. Restart your computer to see if this error still occurs.

Solution 2. Run Windows Start Repair

When encountering Windows Error Recovery during Windows 10 startup, one of the solutions given by Black Screen is to perform a Startup Repair. It scans your system and tries to repair corrupted or missing system files. Just select this option with the arrow keys and press Enter on your keyboard to run the Startup Repair. However, if you do not see this option, you can use the following steps to take this.

  1. Enter the Advanced Startup environment. Start your computer > press the power button when the Windows logo appears > continue to press the power button to perform a hard shutdown. Then repeat this step twice more.
  2. Choose Advanced options when the recovery screen appears. Then click Troubleshoot > Advanced options > Startup Repair.

Startup Repair

Solution 3. Perform a System Restore in Safe Mode

When you encounter Windows Error Recovery problems on Windows 10, you can use the restore point you created to restore your computer to its previous settings if it is available on your computer. You need to fix Windows Error Recovery in Safe Mode.

  1. Repeat step one above to access the Advanced Startup screen. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.


  1. Select Enable Safe Mode with Command Prompt via number key 6 or function key F6.

Select Command Prompt

  1. Once the command prompt is showing, type the command: rstrui.exe, then press Enter.

Type Rstrui

  1. Here you will see the System Restore Wizard. You can use the recommended restore point or select a restore point. Then click Next. Follow the instructions to complete the system restore.

Restore Guide

Solution 4. Run CHKDSK and Rebuild BCD

If the file system is corrupted, it is possible that Windows 10 will have Windows Error Recovery problems. Therefore, you should perform a disk check with CHKDSK to fix the file system errors and resolve your problem. Missing or corrupted BCD files can also cause this problem. To get rid of the Windows Error Recovery via Command Prompt, you can also use bootrec.exe command to rebuild the BCD.

  1. Enable Safe Mode with Command Prompt as shown above.
  2. When the Command Prompt window opens, type the following command and press Enter to execute:
  • chkdsk F: /f /r /x


🎄 Tips:
๑ F
is the drive letter of the corrupted external hard drive.
๑ /f: tells chkdsk to fix any errors it finds.
๑ /r: tells it to locate the bad sectors on the drive and recover readable information.
๑ /x: forces the drive to dismount before the process starts.

  1. After the process is finished, restart your computer and see if Windows Error Recovery is disappeared. If it does not disappear, go to the Command Prompt window and execute the following command to rebuild the BCD.
  • bootrec.exe /fixmbr
  • bootrec.exe /fixboot
  • bootrec.exe /scanos
  • bootrec.exe /rebuildbcd

Repair Cloned Drive Won't Boot

Solution 5. Fresh Install Windows 10 without Losing Personal Files

Windows 10 offers the "Reset this PC" feature to help you resolve system issues by resetting your computer to factory settings. When none of the above methods you tried can help you solve Windows Error Recovery on Windows 10, you can try to use Reset this PC. In this process, you can choose whether to keep your personal files or not.

  1. Open Reset this PC from computer or boot.

▶ If it's a working computer and still bootable, please go to Settings > Update & Security > Recovery > Reset this PC and select Get Started under Reset this PC option.

Reset this PC from Windows

▶  If not, you can create a recovery drive and then boot from it, then choose language and other preferences and click Next > Repair your computer > Troubleshoot > Reset this PC.

Repair Your Computer

  1. Then you can choose "Keep my files" or "Remove everything", choosing the first option. It will delete applications and settings, but keep your personal files.

Keep My Files

  1. Then, in the next window, it will tell you all the changes made during the process. Confirm it and click Reset.

Back Up Your System to Avoid Any Black/Blue Screen Errors

In our daily use of computers, we can't predict when system problems like the one in this article will occur and then cause the computer to not work properly. Other black or blue screen problems such as CRITICAL PROCESS DIED can also be annoying and finding a corresponding solution can be time-consuming and difficult.

Here, I recommend you to create a bootable media and a system backup with AOMEI Backupper Standard when your computer is running well. With Backup and Bootable Media, if you encounter similar system problems in the future, you can use this bootable media to successfully boot your computer and then access free backup software - AOMEI Backupper to perform a System Restore to restore your computer to a working state.

Download FreewareWin 11/10/8.1/8/7/XP
Secure Download

To create a system backup, you just need to click Backup > System Backup. This program will automatically help you to select the system and boot partitions as the source, you just need to select the backup destination.

Select Destination

Wrapping Things Up

When you encounter Windows Error Recovery on Windows 10, don't panic, you can use the five methods provided in the article one by one to get your computer back to normal.

However, this black screen problem is just one of the many black screen problems. If you want to get rid of them quickly and get your computer back to normal the next time you encounter them, you can create a system backup for your computer in advance.

The backup software recommended for you in the article is also a reliable cloning software. You can use it for bootable clone when you want to upgrade the hard drive in your computer. It will ensure that you can successfully boot from the cloned hard drive without losing any data.

Yuka · Editor
Yuka, our dedicated editor at AOMEI Technology, is committed to bringing you valuable insights and guidance in data protection. Her mission is to empower everyone with her knowledge in computer backup and recovery, disk cloning, file synchronization, and more. Yuka's goal is to do her best to make complex tech tasks simple and ensure that your digital world remains safe and secure.