[3 Tested Fixes] to Dell Boot Loop in Windows 10

Are you facing a Dell boot loop issue where your Dell computer stuck on the Dell logo in Windows 10? Don't worry, you can easily fix this problem with the help of the solutions provided on this page. Explore the helpful tips and techniques outlined here to get your Dell computer back up and running efficiently in no time.


By Lily Updated on May 11, 2024

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The issue: Dell laptop stuck in boot loop

Staying at the forefront of innovation and the computing experience, Dell laptops, desktops, and tablets enjoy great popularity all over the world. Despite the super performance Dell owns, users are confronted with problems during usage, like Dell alert hard drive not found, Dell invalid partition table, Dell boot loop, and Dell computer stuck on the Dell logo. Here is a real case of a Dell boot loop:

“About 3 days ago I tried to reset my Dell laptop completely. Halfway through the reset process, it hit a bump, saying that ‘Windows has encountered an error’.
It does this about eight times before I decide to force the shutdown of the laptop. I then power it back on and get stuck on the boot screen with the Dell logo on it where it loops infinitely. On this screen, I hit f2 to get myself to the BIOS menu.
I have no idea what to do now if someone could help me out that would be awesome!”

The issue that the Dell laptop won’t boot past the Dell screen or Dell computer is stuck on the Dell logo could be caused by various reasons, such as hardware interference, software conflicts, damaged system files, etc. Then, how do we resolve the boot loop problem?

How do I fix Dell boot loop in Windows 10 easily?

My Dell computer won’t boot up or the Dell computer is stuck on the Dell logo. Try to fix the problem quickly with two steps below:

1. Press the FN key (Function key) while powering on the system.

2. Still holding the FN key, start tapping the Windows key to bypass the issue. This should bring up the login screen.

If the problem is not solved with the above steps, there are other four solutions for the Dell boot loop or stuck on the Dell logo fix. You can pick one that fits your situation:

Solution 1: perform a hard reset

A piece of hardware may be interfering with the normal boot process of Windows. Follow the guidance below to fix Dell boot loop or stuck on the Dell logo:

1. Unplug all devices from your computer, including printers, scanners, media card readers, USB flash drives, CDs DVDs, etc. If the computer is a desktop, the only devices you should leave attached to your computer are your monitor, mouse, and keyboard.

2. Unplug the wall power, remove the laptop battery (if applicable), and hold the power button down for approximately 15 seconds.

3. Plug the wall power back into the computer and attempt to restart.

Solution 2: clean boot troubleshooting

Software conflicts may occur when you install a program or an update or when you run a program in Windows 10, thus causing boot error. You can determine what conflict is causing the problem by performing a clean boot. Follow the instructions below to troubleshoot Dell boot loop or stuck on the Dell logo:

1. Boot into Safe Mode.

1.1. Power on and off your computer three times. On the third time, your computer will automatically boot into the Windows Recovery Environment (WinRE).

1.2. Select Troubleshoot > Advanced Options > Advanced Startup Options > Startup Settings > Restart successively.

1.3. The computer will restart and enter the Startup Settings menu. Press 4 to select Enable Safe Mode.

2. Perform clean boot.

2.1. Tap the Search button on the taskbar and type msconfig. Select System Configuration from the search results.

2.2. On the Services tab of the System Configuration dialog box, check Hide all Microsoft services and then click Disable all.

Disable Services

2.3. On the Startup tab of the System Configuration dialog box, click Open Task Manager.

Open Task Manager

2.4. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable. Close Task Manager.

Disable Startup Items

2.5. On the Startup tab of the System Configuration dialog box, click OK, and then restart the computer.

3. Determine the problem item.

3.1. If the boot loop does not occur in a clean boot environment, then you can determine which startup application or service is causing the problem by systemically turning them on or off in the System Configuration dialog box and restarting the computer.

Tips: The most efficient way to do this is to test half of them at a time, thus eliminating half of the items as the potential cause of each reboot of the computer. Repeat this process until you’ve isolated the problem.

3.2. Once the problem item is found, contact the program manufacturer to determine whether the problem can be resolved. Or, you can run Windows with the problem item disabled.

4. Reset the computer to start normally.

4.1. Enter System Configuration as mentioned above.

4.2. On the General tab, click the Normal Startup option.

4.3. On the Services tab, uncheck Hide all Microsoft services and then click Enable All.

4.4. On the Startup tab, click Open Task Manager and then enable all of your startup programs. Close Task Manager and click OK on the Startup tab of the System Configuration dialog box.

4.5. Click Restart when prompted.

Solution 3: reset the operating system

Damaged system files can also lead to Dell boot loop or stuck on the Dell logo. A reset of Windows 10 will reinstall these files without damaging your data. Follow the steps below to reset Windows 10:

1. After the third attempt to boot has failed, Windows 10 will automatically boot into the Windows Recovery Environment (WinRE).

2. Select Troubleshoot > Reset this PC > Keep my files in sequence.

Keep My Files

3. Select your user account and enter the password if prompted.

4. Select Reset. Windows will perform the reset process.

Ready to Reset This PC

Solution 4: rollback or update the driver

Newly installed drivers can sometimes create problems, so it's a good idea to revert to a previous version or find one that works with your operating system.

Here's how to do it to fix Dell computer stuck on Dell logo:

  1. Right-click on the Start button and choose Device Manager.
  2. Find the device that has the recently updated driver.
  3. Right-click on the device and select Properties.
  4. Click on the Roll-back driver button.

After that, restart your PC to see if the problem is fixed.

Alternatively, you can download the latest driver from the manufacturer's website and update it manually using Device Manager.

Protect your Dell computer with a powerful freeware

Although you can fix the Dell boot loop with one of the solutions above, the process of clean boot troubleshooting and Windows reset is complicated and time-consuming. Is there an easier way to solve the problem? Performing system restore from boot is the answer.

AOMEI Backupper Standard, the best backup software for free, comes to help.

  • It enables you to create image backups for the system, disk, partition, or even selective files. 
  • You can restore your computer to an earlier date and recover lost files whenever it is needed.
  • All Windows PC operating systems like Windows 11/10/8.1/8/7/Vista/XP are supported, so you can use it to avoid such system issues on all these OSes.

Just download this freeware to have a try.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

To restore the system with AOMEI Backupper when you encounter a Dell boot loop in Windows 11/10/8/7, you should do two things in advance:

1. Create bootable media to boot the Dell computer in case of a boot error.

Create Bootable Media

2. Perform system backup when the Dell computer is in good condition.

System Backup

With the bootable drive and system image at hand, you can restore system effortlessly when your Dell computer gets into troubles.

Preview Restore

Tip: If your computer is no longer booting properly and you don't have any prior backups, you can consider creating a system backup and bootable media on another computer. But restoring system images created on dissimilar hardware requires the Universal Restore option, which is available in AOMEI Backupper Professional.

Why will Dell be stuck on the Dell logo?


Several users have observed that their Dell computers get stuck on the logo screen, even after trying multiple reboots. Additionally, they notice a decrease in speed compared to usual. This issue is often attributed to hardware and related problems.

  1. Corrupted Operating System: If the operating system files are damaged or corrupted, it can prevent the computer from booting up properly.

  2. Faulty Hardware: Issues with hardware components such as the hard drive, RAM, or motherboard can cause boot problems and lead to the Dell logo screen.

  3. Driver Issues: Incompatible or outdated drivers can cause conflicts and prevent the computer from booting successfully.

  4. BIOS Settings: Incorrect BIOS settings or a corrupted BIOS can result in boot failures and cause the Dell logo screen to appear indefinitely.

  5. Virus or Malware: Malicious software infections can corrupt system files and interfere with the boot process, causing the Dell computer to get stuck on the Dell logo.

FAQs about Dell stuck on Dell logo

1. How to Get Past the Dell Logo Screen?

To bypass the Dell logo screen, try advanced recovery options such as reinstalling Windows, restoring the system, or updating drivers to resolve any software issues.

2. Why Does My Laptop Show the Dell Logo Then Go to a Black Screen?

If your Dell laptop shows the logo but then switches to a black screen, it may indicate hardware problems like malfunctioning RAM, hard drive issues, or a faulty graphics card disrupting the boot process.

3. Why Won't My Dell Desktop Turn On Despite the Power Light Being On?

If your Dell desktop doesn't turn on despite the power light being on, troubleshoot hardware components, check connections, and consider replacing the power supply to address common issues like malfunctioning power supplies, hardware failures, or motherboard issues.


There are four effective solutions provided in this article to help you repair the Dell boot loop or stuck on Dell logo in Windows 10—FN key, hard reset, clean boot troubleshooting, and Windows reset. To protect the system and crucial data on your Dell computer, you can turn to AOMEI Backupper. You can also run Dell factory restore in Windows 7 Command Prompt with the higher edition of AOMEI Backupper.

If you want to run backup and restore on any computer without repetitive installation, use AOMEI Backupper Technician or Technician Plus to create portable AOMEI Backupper. Just give it a shot! 

Lily · Editor
Lily Green joined AOMEI in 2018 and has since become a professional in the areas of data protection and data transfer. She is committed to helping users protect their precious computer data and troubleshoot Windows system errors. She consistently stays vigilant about the latest trends in technology, guaranteeing that the given information aligned with the ongoing advancements in the field.