Top 10 Methods to Fix “No Sound on iPhone” Issue

Don’t be worried when you find there’s no sound on iPhone. Try these top 10 methods first, they can help you solve “sound not working on iPhone” issue.


By Demi / Updated on May 17, 2023

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Why is my iPhone 11 not having sound?

Why is my iPhone not having touchable sounds? I can’t play music. Sound is off.

- Question from Apple Community

It is no denied that iPhone is an amazing device, but it is not so perfect. No sound on iPhone is one of the most common problems users met in their daily life, just like the user above finding there is no sound on iPhone 11. Symptoms and reasons that result in no sound on iPhone are various among different people.

No Sound On Iphone

If you have suffered or are facing the issue of sound not working on iPhone, read this passage and find solutions to get rid of the problem.

Why no sound on iPhone

iPhones having no sound can be caused by many sources. Unfortunately, your phone won’t tell you why there is no sound coming from it. Instead, you’ll need to work through the possible reasons for having no sound on your iPhone. And here are the main reasons.

Sound settings. Sometimes, you find your iPhone sound not working. While, it may simply result from wrong sound settings.

? Connection issues. This relates to the connection of your headphones to your iPhone. For wired headphones, the problem might be a broken or loose headphone jack. Wireless headphones may also encounter Bluetooth difficulties.

Bugs. Any software bugs and glitches may cause no sound on iPhone.

Now that you’ve gotten an idea of what is causing no sound on your iPhone, you’re ready to fix it. We’ve collected the best wisdom on the issue in the sections below.

Part 1. Check the volume settings

Method 1. Turn up the volume using the hardware volume buttons

If you have turn down the sound volume too low to hear in one app, other apps will be affected and you may find there is no sound on iPhone apps.

Try to turn up the volume by using the hardware volume buttons on the side of the iPhone to check if the problem has been solved.

Method 2. Check third-party apps sound setting

Some third-party apps offer their users customized volume and mute sound settings, especially many game apps. If you just find iPhone sound not working in a video or in a particular app, you need to check sound setting in this app.

In the app, look for audio or sound settings and turn off any mute options as per your need. Operations may be different from different apps, you can move sliders up, move sliders to the right or tap an icon to make volume active.

Part 2. Check other settings that may lead to no sound on iPhone

If sound on iPhone still doesn’t work after check those volume settings, you have to check more other settings that may also lead to no sound on iPhone.

Method 3. Switch off the Mute switch

The Mute switch, also called the Ring/Silent switch, is used to turn on and off sound with a simple operation. You may switch it to silent mode accidentally when you put your iPhone in the pocket.

A strip of orange on the button can be seen if you turn to the silent mode. Push the switch toward the screen to the ring mode to enable sound.

Mute Silent Switch Iphone

Method 4. Turn off Do Not Disturb setting

Do Not Disturb is used widely in daily life, like in a meeting, workplace and cinema. You may turn it on and forget to turn it off, thus there is no sound to remind you when you receive any notifications, calls and messages.

Turn off Do Not Disturb setting in two ways.
? Way 1. Go to Settings > Choose Do Not Disturb > Move the switch Manual to left.
? Way 2. Swipe upward the screen to open Control Center > Click the moon icon to turn off Do Not Disturb option.

Now you can try playing music to test if sound is working on iPhone.

Method 5. Turn off Bluetooth

If your Bluetooth is on, it can be possible that your iPhone is connected to another speaker through Bluetooth, and all the sound will be sent to that speaker instead of your iPhone. Go to Settings > Bluetooth to check if it is turned off.

Turn Off Bluetooth

Method 6. Check notification settings for apps

If you can’t receive any sound alert from some apps, you need to check iPhone notifications settings for the apps. Some apps like Reminders and Messages ask you choose a notification sound. If this sound is set to None, the alert is silent. You need to select a sound to get sound alert from apps.

Part 3. Other methods you can try to solve no sound on iPhone issue

Method 7. Try headphones

Plugin and remove headphones for times to check if there is no sound because your iPhone is stuck in headphone mode. You need to make sure that the headphone is the original one, because for configurations reason, you may hear nothing when you plug in third party headphones.

Method 8. Restart your device

Sometimes simply restarting your iPhone can solve your problem. If you have tried all the methods above and still find sound not working on iPhone, why don’t you restart iPhone to have a try?

iPhone 8 or later: Press the volume+button and then quickly release. Press the volume- button and then quickly release. Press the power button for seconds until you see the logo of Apple.
iPhone 7 and iPhone 7 Plus: Press both the power button and volume- button for seconds until you see the logo of Apple.
iPhone 6s or earlier: Press both the power button and the Home button for seconds until you see the logo of Apple.

Reset Iphone

Method 9. Reset all settings

It’s the last thing you can do to solve your iPhone sound not working because resetting all settings means your iPhone will back to the factory state without any problem with sound. It is suggested to backup your iPhone before resetting all settings because it will erase all your data on iPhone.

Tutorials to reset all settings to solve no sound on iPhone. Go to Settings > General > Reset > Tap Reset All Settings, enter your passcode to continue, finally tap Reset All Settings to confirm.

Reset All Settings

Method 10. Ask Apple Support for help

The process of resetting all settings is complicated and takes a long time. If you are worried about data loss or in a hurry, you can also go to Apple Support website. You can describe your problem in detail and find a solution to solve your problem.


Hope the 10 methods can solve your “no sound on iPhone XR/11/12/13/14 issue. Share this passage with more people if it is helpful. For any other queries, feedback or suggestions, feel free to contact us, we’ll be delighted to hearing from you.

Demi · Editor
Demi is an editor of FoneTool group as well as a good advisor in the area of iOS-related issues. She does well in finding solutions to people's problems. She enjoys traveling, gardening, and watching movies. She spends most of her free time with her pet and family.