By Dylan / Last update September 8, 2022

iCloud backup failed due to poor network conditions


iCloud backup error poor network conditions

I want to backup my iPhone to iCloud, but it keeps failing. It seems that the Internet is the problem. I do want to save photos, and app data to iCloud. Anyone could tell me how to fix the problem?

- Question from Apple Community

Your iPhone data is crucially important. There could be important files on iPhone, including the photos you want to permanently save, the contacts you might need when calling or emailing, and the game saves you spent tens of nights getting. Thousands of users are suffering from the pain of data loss. You should be wise to avoid that.

iCloud could be easily used on iPhone. You could backup iPhone to iCloud with several steps. However, iCloud always requires Internet, so you might meet many problems like iCloud backup stuck, or iCloud backup failed for poor network conditions. This passage is composed to solve the problem and help you save what you want from iPhone.

iCloud Logo

Solution 1: Reboot your iPhone

When you can't backup iPhone because of poor network conditions, rebooting your iPhone should always be the first solution you could try. It is easy and usually works like a charm. Sometimes your system just needs to be restarted so you need to simply turn off iPhone and then turn it on or force restart it.

How to restart iPhone?

iPhone 8 or later: Press the volume+ button and then quickly release. Press the volume- button and then quickly release. Press the power button for seconds.

iPhone 7 and iPhone 7 Plus: Press both the power button and volume- button for seconds.

iPhone 6s or earlier: Press both the power button and the Home button for seconds.

Restart iPhone

Solution 2: Reset Network Settings

Something might be wrong with your network settings after you install so many apps on iPhone and give them permission to use network. You need to go to iPhone Settings >General > Reset > Reset Network Settings. After that, password of your Wi-Fi would be required again.

Reset Network Setting

Solution 3: Change Wi-Fi Password

Your Wi-Fi might be stolen. If you find that your Internet speed suddenly becomes very slow, then you should think about who is using your Wi-Fi. Go to your Router and follow its guide to change the password of your Wi-Fi.


Solution 4: Backup less data with iCloud

If your network condition is really poor but you still want to save iPhone to iCloud, you could avoid saving unnecessary data. App data could take much storage on your iPhone but iCloud would let you control it. Some apps are unnecessary to save. Go to iPhone Settings > [your name] > iCloud > Manage Storage > Backups > [device name]. You could see the apps which are going to be saved and how much storage they would take. Uncheck the unnecessary apps to save your time and space.

Check iCloud Backup Size

Solution 5: Backup the same data to computer via iTunes

iTunes is also the official tool from Apple and it saves nearly the same data as iCloud does. You could read this passage to know more about what iTunes backup includes.

Step 1. Download iTunes and connect iPhone to computer with USB cable. When your iPhone is successfully connected to iTunes, there should be a device icon appearing in the upper-left corner of iTunes. Click it to view the information on your iPhone.

Device Icon iTunes

Step 2. Click Back Up Now and then iTunes would start to save iPhone to computer. Usually, it would take more than 10 minutes. Files in that iTunes backup could not be directly viewed. When you need the data, just connect iPhone to iTunes and click Restore.


Solution 6: Backup selected data to computer without iCloud

If the problem that iCloud backup failed due to poor network conditions keeps letting you disappointed, you can backup iPhone in another way. AOMEI MBackupperis a free professional iPhone backup software, you could know and control everything about your backup.

Enjoy what AOMEI MBackupper does for you

  • Backup photos, videos, music, contacts, and messages from iPhone to computer

  • Preview and select data before you execute the command of backup or restoration

  • Backup and restore iPhone data with no harm to the existing data

  • Support iPhone 4s/5/5s/6/6s/6 plus/6s plus/SE/7/7 plus/8/8 plus/X/XS/XS Max/XR/11/12/13/14 series

  • Support iPhone, iPad, and iPod Touch. Support the latest iOS 16.


Step 1. Download and launch AOMEI MBackupper for free. Connect iPhone to computer with USB cable and tap “Trust” on iPhone.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 2. Select Phone Backup. Choose Selective Backup, and click Get Started​​​​​​.

If you wish to know everything in the folder, click an icon to view and select them. After the selection, click OK to return.

Select Files

Step 3. Click Start Backup in the home screen to save everything you have selected to computer in seconds.

Click Start Backup


Sometimes iCloud backup failed due to poor network conditions because iCloud is a network application. The above content gives the ways to make your iCloud backup be completed faster or use iCloud alternative to save the same data from iPhone to computer.

Does this passage solve the problem? You could share it to help more people.

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iOS Versions
  • iOS 16/15/14/13/12/11 and former
  • iPadOS 16/15/14/13/12/11 and former
iOS Devices
  • iPhone 14/14 Pro (Max), 13/13 mini/Pro (Max), iPhone 12/12 mini/Pro (Max), iPhone 11/11 Pro (Max)
  • iPhone X/XR/XS/XS Max, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6/6s/6s Plus
  • iPhone SE (1st, 2nd, 3rd generations)
  • iPod touch 1/2/3/4/5/6/7
  • All models of iPad Air, iPad mini, iPad Pro and iPad