By Dylan / Last update October 29, 2021

An error occurred while checking for a software update

I'm going to update my iPhone to iOS 15, but there is an error stopping me from updating iOS. Can you give me some advice about fixing software update issue?

- Question from Apple Community

Apple has been always optimizing iOS by pushing updates. Most updates will be successfully installed but sometimes errors will occur.

Unable to Check for Update

iPhone users might find that iOS update cannot start because there’s no response from the server. It is most likely caused by bad network conditions or iOS system issues. You can follow this passage to know the reason for that an error occurred while checking for a software update and get 9 solutions to fix the problem.

Solution 1. Restart your device

How do I fix unable to check for updates? When it is unable to check for update iOS on iPhone, the first step to fix the issue should be restarting the device.

This step simply requires you to turn off your iPhone and then turn on the device. This is the easiest way to fix any iOS issue.

Solution 2. Force Restart iPhone

This could a powerful solution to refresh the background of iPhone and you would not lose data for this. Different iPhone requires different operations to force-restart the device.

  • iPhone 8 or later: Press the volume+ button and then quickly release. Press the volume- button and then quickly release. Press the power button for seconds and wait for the Apple logo appearing.

  • iPhone 7 and iPhone 7 Plus: Press both the power button and volume- button for seconds and wait for the Apple logo appearing.

  • iPhone 6s or earlier: Press both the power button and the Home button for seconds and wait for the Apple logo appearing.

Restart iPhone

Solution 3. Give more available space for iOS update

iOS update needs enough storage to download and install the package. There should be at least 2Gb for that. You can delete the large files or clear the app data.

Go to iPhone Settings > General > iPhone Storage to have an overview of the storage use. Select the app and then tap Delete App. This app can be redownloaded from App Store.

iPhone Storage

Solution 4. Turn off Airplane Mode

The Internet is required to connect iPhone to the server, so if you have enabled Airplane mode, you can get a response from the software update server. Just Turn off Airplane Mode and connect iPhone to the Internet.

iPhone Control Panel

Solution 5. Check Wi-Fi or connect a better Wi-Fi

The network connection should be well built. If checking for a software update failed because you are not connected to the Internet. You need to check whether the Internet could be used to download installation package or you could connect a faster Wi-Fi.

It is suggested to use Wi-Fi to update your iPhone rather than cellular because the size of most of installation packages is more than 200MB and the speed of Wi-Fi is more stable.


Solution 6. Reset Network Settings

This is ultimate solution to solve all the Internet issues but you need to remember all the configuration information like some settings and Wi-Fi passwords.

Go to iPhone Settings > General > Reset > Reset Network Settings.

Reset Network Setting

Solution 7. Delete iOS Beta Version Profile

Recently, iOS 14 beta profile has been released, you might have downloaded the package. iOS update check will be stopped by it. You need to delete the package.

Go to Settings > General > Profiles & Device Management > delete the profile.

Uninstall iOS Beta

Solution 8. Use iTunes as Alternative

iTunes could help you update iPhone on computer. It will automatically download the latest iOS installation package for your iPhone and you just need to give it the order to start updating iPhone.

Step 1. Download and install iTunes on your computer, connect iPhone to computer with USB cable, and click the device icon in the upper-left corner.

Device Icon iTunes

Step 2. Wait for iTunes checking iOS update and click Update.


Solution 9. Check iOS System Status

Apple might have known the error and is trying its best to fix the issue. Go to Apple’s site to see System Status. If the light is not green, you could update iOS in the other day.

Apple System Status

Backup iPhone before updating iOS

Updating iOS will make some change on your iPhone and sometimes your photos or other data will be unexpectedly removed, so you’d better leave a copy of iPhone data on your computer to make sure they are always safe.

AOMEI MBackupper is the best free iPhone backup software. You could use it to export photos, videos, music, messages, and contacts from iPhone to computer.

  • Preview the data on iPhone and select the needed one.

  • Transfer unlimited data to computer for free

  • Support backup all data on iPhone and partially backup iPhone

  • Support all the iOS devices (iPhone 13/12/11/SE 2020, iPad Pro/Mini)

Download AOMEI MBackupper to computer for free, connect iPhone to computer with a USB cable, and backup your iPhone within 3 steps.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Select "Full Backup" > "Full Backup" on the main interface.

full backup

Step 2. Specify the storage path and click Start Backup.

start backup

✍Note: To backup Health data, fitness record, keychain, and other private data, please enable Backup encryption. 

Wait for the backup process to get finished.  After updating or solving the issue, click "Full Backup" > "Full Restore" to restore the data to your iPhone.

full resotre


If iPhone says an error occurred while checking for a software update, it might be caused be poor network conditions or certain iOS issues. You can follow the 9 methods to easily fix it.

Before you update iPhone, it is suggested to use AOMEI MBackupper to copy the important data to computer to make sure nothing will be lost.

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