[9 Solutions] Fix an Error Occurred While Checking for A Software Update

This passage explains why an error occurred while checking for a software update on iPhone and give 9 solutions to fix iOS update issues.


By Dylan / Updated on June 5, 2023

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An error occurred while checking for a software update

I'm going to update my iPhone to iOS 16, but there is an error stopping me from updating iOS. Can you give me some advice about fixing software update issue?

- Question from Apple Community

Unable to Check for Update

Why your iPhone/iPad says an error occurred during an update?

Apple has been always optimizing iOS by pushing updates. But sometimes when you update the iOS version on your iPhone/iPad, you may get a prompt saying "Unable to check for update: An error occurred while checking for a software update". Don't worry. You can refer to the following reasons why it happens, and find a way from the next part to solve this error.

• Not enough space for iOS update: An iOS update package is about 1-2GB. But actually, you will need some extra available space to release the package. If your iPhone storage is getting full, please free up some space.
• Unstable network conditions: A stable and strong network/Wifi condition is important, so your device can download the iOS version to your iPhone/iPad.
• Another iOS version has been downloaded: You probably tried to download the new iOS or ever install the beta version, so the new iOS update can be interrupted by the previous version.

No matter what causes leading to this problem, you can try the solution below to fix this error when updating iOS 16/15.

9 solutions to "an error occurred while checking for a software update" problem

Before we get down to it, we strongly suggest you backup your iPhone to your computer in case of any unexpected problem, so you won't lose your data.

Solution 1. Restart your device

How do I fix unable to check for updates? When it is unable to check for update iOS on iPhone, the first step to fix the issue should be restarting the device.

This step simply requires you to turn off your iPhone and then turn on the device. This is the easiest way to fix any iOS issue.

Solution 2. Force Restart iPhone

This could a powerful solution to refresh the background of iPhone and you would not lose data for this. Different iPhone requires different operations to force-restart the device.

  • iPhone 8 or later: Press the volume+ button and then quickly release. Press the volume- button and then quickly release it. Press the power button for seconds and wait for the Apple logo to appear.

  • iPhone 7 and iPhone 7 Plus: Press both the power button and volume- button for seconds and wait for the Apple logo to appear.

  • iPhone 6s or earlier: Press both the power button and the Home button for seconds and wait for the Apple logo to appear.

Restart iPhone

Solution 3. Give more available space for iOS update

iOS update needs enough storage to download and install the package. There should be at least 2Gb for that. You can delete the large files or clear the app data.

Go to iPhone Settings > General > iPhone Storage to have an overview of the storage use. Select the app and then tap Delete App. This app can be redownloaded from App Store.

iPhone Storage

Solution 4. Turn off Airplane Mode

The Internet is required to connect iPhone to the server, so if you have enabled Airplane mode, you can get a response from the software update server. Just Turn off Airplane Mode and connect iPhone to the Internet.

iPhone Control Panel

Solution 5. Check Wi-Fi or connect a better Wi-Fi

The network connection should be well built. If checking for a software update failed because you are not connected to the Internet. You need to check whether the Internet could be used to download installation package or you could connect a faster Wi-Fi.

It is suggested to use Wi-Fi to update your iPhone rather than cellular because the size of most of installation packages is more than 200MB and the speed of Wi-Fi is more stable.


Solution 6. Reset Network Settings

This is ultimate solution to solve all the Internet issues but you need to remember all the configuration information like some settings and Wi-Fi passwords.

Go to iPhone Settings > General > Reset > Reset Network Settings.

Reset Network Setting

Solution 7. Delete iOS Beta Version Profile

Recently, iOS 16 beta profile has been released, you might have downloaded the package. iOS update check will be stopped by it. You need to delete the package.

Go to Settings > General > Profiles & Device Management > delete the profile.

Uninstall iOS Beta

Solution 8. Use iTunes as Alternative

iTunes could help you update iPhone on computer. It will automatically download the latest iOS installation package for your iPhone and you just need to give it the order to start updating iPhone.

Step 1. Download and install iTunes on your computer, connect iPhone to computer with USB cable, and click the device icon in the upper-left corner.

Device Icon iTunes

Step 2. Wait for iTunes to check iOS update and click Update.


Solution 9. Check iOS System Status

Apple might have known the error and is trying its best to fix the issue. Go to Apple’s site to see System Status. If the light is not green, you could update iOS in the other day.

Apple System Status

Backup iPhone before updating iOS

Updating iOS will make some change on your iPhone and sometimes your photos or other data will be unexpectedly removed, so you’d better leave a copy of iPhone data on your computer to make sure they are always safe.

FoneTool is the best free iPhone backup software. You could use it to export photos, videos, music, messages, and contacts from iPhone to computer.

  • Preview the data on iPhone and select the needed one.

  • Transfer unlimited data to computer for free

  • Support backup all data on iPhone and partially backup iPhone

  • Support all the iOS devices (iPhone 14/13/12/11/SE 2020, iPad Pro/Mini)

Download FoneTool to computer for free, connect iPhone to computer with a USB cable, and backup your iPhone within 3 steps.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Click "Phone Backup" on the main interface > Select "Full Backup".

full backup

Tip: If you don't need to backup the whole content of your iPhone, you can click "iPhone to PC" to selectively transfer files from iPhone to computer.

Step 2. Specify the storage path and click Start Backup.

start backup

✍Note: To backup Health data, fitness record, keychain, and other private data, please enable Backup encryption. 

Wait for the backup process to get finished.  After updating or solving the issue, click "Backup History" > Locate and restore the data to your iPhone.

click resotre


If iPhone says an error occurred while checking for a software update, it might be caused by poor network conditions or certain iOS issues. You can follow the 9 methods to easily fix it.

Before you update iPhone, it is suggested to use FoneTool to backup the important data to computer to make sure nothing will be lost. And it is also software to transfer iPhone to PC enabling you to selectively save iPhone data to computer.

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Dylan · Editor
Dylan is an editor of mobile backup software. He likes to share the latest news about iPhone and iOS, write useful tips, and give solutions to help people solve all kinds of issues.