Perform cPanel Email Backup: 2 Ways and Alternative

Are you looking for ways to backup email via cPanel? Now look at here which offers you 2 ways and its best alternative email software.


By Maggie Updated on May 9, 2024

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cPanel overview

cPanel is a popular web hosting control panel for managing web sites and servers, which provides many tools and features for managing and maintaining web sites and servers.

In cPanel, you can set up automatic or manual backup of your email data, including inbox, outbox, mail folders, contacts and other related information. This is important to protect your important email data against accidental data loss or server failure. The backup feature usually enables you to download your email data to your local computer or store it in another location on the server for future recovery!


If you are looking for ways to perform cPanel email backup, then please follow to read to below contents!

How to backup email accounts via cPanel

Here are two ways to perform email backup from cPanel, you can choose any one of them.

Method 1. Backup emails via File Manager

Step 1. Sign in your cPanel account.

Log in cPanel Account

Step 2. Access File Manager option under File tab.

File Manager

Step 3. Click on your account's home directory, navigate to Mail folder and select it.


Step 4. Right-click on the Mail option, look for the Compress option, and select it.  There are various types of compression extensions like .zip, .tar, .tar.gz, .tar.bz2.


Step 5. Choose one of the compression techniques as per your requirement.

Step 6. Leave the name as it is and click on the Compress File(s) button.

Step 7. The compressed file is stored on your hosting account server. Right-click on the compressed file and download it.

You have successfully backed up and downloaded your emails.

Method 2. Backup emails via the Export Feature

Another method to respond cPanel how to backup emails is through its Export feature. The Export feature saves the emails in the standard MBOX format which makes the emails easily readable on your machine because popular email clients like Mozilla Thunderbird support the format.  Here is how you can do it:

Step 1. Login to your cPanel account. Click on Email Accounts option under Emails tab.

Email Account

Step 2. You’ll find all the emails linked to your cPanel account on this page. You can also find three buttons, namely, Check Email, Manage, and Connect Devices, corresponding to each email. Click on the Check Email button in front of the email address you wish to backup.

☎Note: You can also take backups of the other email accounts if you have more than one linked to your cPanel.

Check Email

Step 3. Now click on Horde and click the Open button. The Webmail interface will open so you can view emails.


Step 4. Now, right-click on the mailboxes and choose the Export option, do this one mailbox at a time.


Step 5. Click on the OK button to download the email backup.

Download Email Backup

Alternative: 5 steps to backup your emails via professional software

We believe the essence of backing up email in cpanel is to enhance data security and easy to access on multiple devices. Hence, we kindly introduce you one of the best email backup software----AOMEI Backupper Professional. This software delivers a host of benefits, notably sparing users from arduous backup procedures and steering clear of avoidable errors.

❀It can create auto backups for emails with options like Daily, Weekly, Monthly, Event triggers, or USB plug-in. Furthermore, you can schedule tasks to wake your computer at specific times for backup purposes.
❀It offers an Email Backup feature to back up various mail services, including Yahoo Mail, Gmail, iCloud Mail, Exchange, Outlook Mail, Zoho Mail, etc. For example, you can backup Hotmail email to hard drive.
❀It is not only powerful email backup software, you can also use it to run file and folder backup, and system, partitions, disk, and partitions as well.

Here are detailed steps about how to backup your email via this email backup tool, please read the following tutorial.

Firstly, please download this software and install in on your PC and then launch it.

Download Free Trial Win 11/10/8.1/8/7/XP
Secure Download

☎Note: Here we take Gmail email as an example.

Step 1. In the left tab page, choose Backup and then follow to choose Email Backup.

Email Backup

Step 2. Then click Add Email Data.

Add Email Data

Step 3. Then click Add Mailbox, and the pop-up window will remind you to fill in the required info, including your email account, and password (or authorization code).

Add Mailbox

Step 4. After choosing the source email you need to backup, you can choose the destination path to save your email backup image. You can choose Select a local path (both internal and external), Share or NAS Devices, and Select a cloud drive.

Select Destination Path

Step 5. Select Start Backup to begin backing up your emails.


cPanel email backup can be executed via File Manager and Export Feature. If you are looking for ways to execute email backup, AOMEI Backupper is recommended to you. This software can seamlessly back up your emails with only a few clicks, which is quite easy and time-saving, and convenient even for non-technical users.

Maggie · Editor
Maggie is a technical editor from AOMEI and troubleshoots technical problems against data protection. She has received professional and systematic technical training. With a focus on user experience, security, and problem-solving, she always puts herself in the readers' shoes and provides them with valuable technical insights.