Top 3 Ways to Fix Emails Disappearing from Outlook Easily

You can learn why emails disappearing from Outlook and 3 ways to fix the problem easily and efficiently as well as how to protect Outlook emails data. Keep reading to know more details.


By Clytze Updated on February 24, 2023

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Why are Emails Disappearing from Outlook?

Recently, many users have a lot of doubts about why emails disappear from Outlook. More often than not, Outlook emails are missing from Outlook for common reasons listed below. However, by following proper solutions to fix them, you can easily recover emails that have disappeared or disappeared. Please read on.

  • Account configuration issue: Your Outlook account is configured with a POP or IMAP setting for incoming emails. So maybe you did some mistake during setup.
  • Delete email accidentally: If you delete the mail from the configured account then it is automatically deleted from Outlook as well.
  • Wrong Filter: Even if you have set any wrong filter in Outlook, you may face the problem of disappearing email in Outlook after a few days.
  • Unauthenticated Use: If your MS Outlook is used by another member then it can be deleted by anyone. To protect the account, you can set a password in it.

How to Fix Emails Disappearing from Outlook

If you are also having trouble with emails disappearing from Outlook? Don't worry, this article will provide you with three solutions to help you solve this issue. Plus, you'll get an extra bonus tip on how to secure your Outlook data. Keep reading to find out more about these solutions and the bonus tip.

Fix 1. Check Deleted Items Folder

One of the reasons behind emails disappearing from Outlook is unintentional deletion. Thus, if you are unable to find a few emails in your Inbox in Outlook, you can first check the deleted items folder. In case, you have deleted an important email, it won’t be deleted right away but will be available for you in the "Deleted Items" folder. So, to recover deleted items, go to the Deleted Items folder and recover emails from there.  

Fix 2. Rectify the Filters

If you have not deleted the emails accidentally then probably filters are the reason why emails are disappearing from Outlook. So, you need to make changes to the filter settings. To change the filter setting, follow the below-mentioned steps.

Step 1. Launch Outlook and click on the View tab.

Step 2. In the View tab and click on the View Settings option.

Step 3. Next, an Advanced View Settings dialogue box will open up. Click on the Filter option in that box.

Method 2

Step 4. Next in the Filter dialogue box, navigate to the More Choices tab.

Step 5. In this window verify if any filter box is checked; if yes, then uncheck all and click on OK.

Fix 3. Use Advanced Find to Search for Missing Emails

If rectifying the filters did not solve the lost emails in the Outlook issue, then try searching them with the Advanced Find feature of Outlook. Follow the below-mentioned steps to use the advanced find.

Step 1. Open Outlook.

Step 2. In the top section, you will see a search bar saying Tell me what you want to do. Type Search tools there.

Method 3 1

Step 3. It will show you Search tools in the results. Click on Search tools and then select Advance Find.

Method 3 2

Step 4. Now, in the given columns, you need to enter the details of the emails you want to search. As you can see in the screenshot below, there are three categories, and you need to fill them according to what suits your requirement.

Bonus Tip: How to Protect Outlook Emails from Data Loss

After you have solved emails disappeared from Outlook mailbox, in order to protect the data from being lost again. You need to backup your Outlook emails regularly. In this way, even if there is any problem with your Outlook again, you can restore it with this email backup.

AOMEI Backupper is an ideal email backup tool for protecting your Outlook data from being lost again. It has strong advantages in the following aspects. With AOMEI Backupper Professional, you can easily and quickly backup your Outlook emails and keep them safe from any potential data loss.

  • It provides incremental and differential backup methods to help you save disk space and improve backup efficiency.
  • It also supports Outlook backup to different storage devices (USB, NAS, network location, SD memory card and cloud, etc.).
  • It is also compatible with several Windows PC operating systems (Windows 11/10/8.1/8/7/XP/Vista).

Download and install this professional backup software, and then start backing up Outlook by following the graphic tutorial. If you are a Windows Server user, you can choose the AOMEI Backupper Server edition.

Download Free Trial Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Open Outlook, and be sure you log in with the account containing messages you want to backup.

Step 2. Launch AOMEI Backupper Professional and click Backup > Outlook Backup.

Outlook Backup

Step 3. Click Add Outlook data and select the account containing email messages you want to backup. Then click OK.

Add Outlook Data

Step 4. Click the second box to select a local pathnetwork or NAS location, or cloud drive to store your Outlook emails.

Select Destination

Step 5. Enable Daily, WeeklyMonthly or Event triggers to schedule backup and click Start Backup to backup Outlook emails automatically.

Schedule Backup


Backup Scheme:  You can enable automatic backup cleanup methods in Backup Scheme to solve the backup disk full issue. It can delete older backup images regularly.


In conclusion, this article has discussed the issue of emails disappearing from Outlook and provided 3 solutions to help you solve this problem. To protect your data from being lost again, it is recommended to backup your Outlook emails regularly. AOMEI Backupper is an excellent email backup tool that can help you achieve this goal.

It offers incremental and differential backup methods to help you save disk space and improve backup efficiency. It also supports backing up Outlook to different storage devices and is compatible with multiple Windows PC operating systems. Download this software to explore more useful or interesting features.

Clytze · Editor
Clytze, an editor at AOMEI Technology, is passionate about safeguarding your digital world. She dedicates her expertise to empower users like you in data security and recovery. She firmly believes that everyone should have the tools and knowledge to protect their digital assets through computer backup, seamless disk cloning, and efficient file synchronization. Clytze is your trusted guide on the journey to data safety.