Quick Fix: Dell Migrate Not Working (Try Easier Way Here)

If you encounter Dell Migrate not working issue when you try to transfer data between two Dell computers, you can refer to this article to find the fix. Also there’s a way for you to make Dell data transfer easier.


By Clytze Updated on November 28, 2022

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Things about Dell Migrate

Dell Migrate is actually a data transfer service that Dell offers on its own computers that makes it easier than ever to transfer important files and personal settings from your old computer to your new Dell computer.

When you're done migrating your data, you can use the new computer with all your data. And if you want to resell the old one or give it away, just factory reset Dell laptop without password.

Does dell migrate move applications?

No, Dell doesn't migrate programs when transferring files and settings. Instead, it moves important data and settings from one device to another. You can quickly move your important files, documents and settings from one machine to another without losing any critical information.

Limitations of Dell Migrate

  • It only supports Dell computers, and not for all Dell series, but only for Inspiron, G series, XPS and Alienware.
  • It only runs on Windows 8,1 or later versions, doesn't support Windows 8/7/XP and Vista.
  • It doesn't support Windows Server systems.
  • It can only migrate files and settings, installed applications, games, programs, and PC games are not available to transfer to new PC.

Dell Migrate Not Working

So is Dell Migrate worth trying? How to cope with Dell Migrate not working issue? You can catch more details in the following part.

Simple Steps to fix Dell Migrate not working

When some users are using Dell Migrate, they encounter the message that Data Assistant shows migration failed after pairing. So how to make Dell Migrate troubleshooting when facing such error? You can follow the quick fix below to manage to transfer data from one Dell computer to another.

Dell Migrate Ran into Problem

Quick troubleshoot:

  • Check that you are logged into Dell Migrate as an administrator on both the old and new computers, this is required.
  • Both the old and new computers that need to migrate data must be connected to the same local network.
  • Ensure that OS on old PC is Windows 8.1 version or later, OS on new PC is Windows 10 or later.

Deal with Dell Migrate not working error:

◆ On the old computer, click Try Again to retry the migration process. On the new computer, click Migrate Again or restart the migration from the home page.

◆ If you continue to face problems, close Data Assistant on the old computer and SupportAssist on the new computer, and restart both the old and new computers, then launch Data Assistant and SupportAssist again to see if it works normally.

If these simple troubleshooting doesn't solve your problem, then it's time to try a more flexible way to migrate data from your old Dell computer to a new one or on other computers without brand restrictions.

Transfer Dell data from old PC to new one with AOMEI Backupper

Luckily, there is a reliable free data transfer tool named AOMEI Backupper Standard to help you migrate users files, settings and other data between two Dell computers with ease. It is designed for all Windows versions, including Widows 11, 10, 8, 7, Vista, and XP. And there are no computer brand restrictions, which means you can transfer data between different computer brands such as Dell, Lenovo, HP and Asus, etc. You could learn more about its data migrate features below:

☞ You are allowed to sync Dell files to various destinations, including another PC, local disk, external hard drive, USB drive, as well as sync files to Dropbox and other clouds.
☞ It lets you set Schedule Sync task, which can sync the files or folders daily/weekly/monthly. Therefore, you don't have to worry about missing the data that needs to be transferred.
☞ This freeware can run smoothly on Windows PC OS as well as Windows Server. If you are Server users, you can try AOMEI Backupper Server as you wish.

Here are the steps to make Windows sync files between two Dell computers on the same network with AOMEI Backupper.

Step 1. Download, install and launch AOMEI Backupper. Click Sync and then choose Basic Sync.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

File Sync

  There are 3 other modes to sync files (upgrade higher versions to enjoy them):
Real-Time Sync: sync changed files from the source directory to the destination directory in real time.
Mirror Sync: always keep the files in the destination directory exactly the same as the source directory.
Two-Way Sync: any changes in the source of destination directory will be synced to the other side mutually.

Step 2. Click Add Folder to browse the computer and select the folders you need to transfer to another computer.

Add Folder

Step 3. Select a place where you’d like to store the synced folder on the target computer. Expand the drop-down menu of the second bar and choose Add Share or NAS Devices.

Select Network Location

Step 4. In the pop-up window, enter network path or name of the target computer and fill in the blanks with accurate information. Click OK.

Add Share or NAS Devices

Step 5. After the network path is added, all the shared folders will be listed in the window. Select one folder as the destination folder and click OK.

Step 6. After all the settings, click Start Sync to launch the process. When the process is done, click Finish to exit.

Start Sync

♦ Remember not to rename the source folder after doing the sync. Otherwise, the sync task will fail.
♦ When the process of file synchronization is complete, you can access the synced files directly in the local path of the target computer.
♦ Once the transfer is complete, you can delete what you don't want left behind so you can trade, sell or recycle your old PC with ease.
♦ File/folder cannot be synchronized to CD-ROM/DVD/Blue-Ray.


Now you know how to deal with Dell Migrate not working issue after reading the above contents carefully. Although Dell Migrate makes it easy for users to transfer files between two Dell computers, it is a bit complicated to use and has quite a few limitations. Therefore, this article also recommends a simple and free file transfer tool, AOMEI Backupper to help you effortlessly transfer files from your Dell computer to other locations, including other computers of different brands.

In addition to that, it also incorporates a clone feature that allows you to clone Windows 11 to another hard drive so that you can experience the exact same settings on your new computer, including personal files, applications, operating system, etc. Download it now and try it now!

Clytze · Editor
Clytze, an editor at AOMEI Technology, is passionate about safeguarding your digital world. She dedicates her expertise to empower users like you in data security and recovery. She firmly believes that everyone should have the tools and knowledge to protect their digital assets through computer backup, seamless disk cloning, and efficient file synchronization. Clytze is your trusted guide on the journey to data safety.