Full Guide to Use HP Cloud Recovery Tool on Windows 11

In this tutorial, you can learn how to use HP Cloud Recovery tool on Windows 11. Once there’s something bad occurs on your PC, you can follow the guide to recover it without effort.


By Miya Updated on December 30, 2023

Share this: instagram reddit

What is HP Cloud Recovery Tool?

In today's fast-paced digital world, it is essential to have a backup plan for your computer personal data. However, traditional backup methods like external hard drives or USB drives can be cumbersome and time-consuming. This is where cloud recovery tools come in. HP Cloud Recovery Tool is one such tool that can help you recover your system in case of any issues.

HP Cloud Recovery Tool is a free tool that can help you recover your HP computer to its original factory state. It is a cloud-based tool that can reinstall the operating system, drivers, and software that came with your computer. This tool can be useful in case of any issues like malware attacks, system crashes, or hardware failures.

HP Cloud Recovery Tool

However, it is important here to note that not all HP users can use this recovery tool for their computers. HP Cloud Recovery Tool supports consumer PCs that are produced in the year 2016 and later. You can check the HP Cloud Recovery Supported Platforms to see if your machine is supported. Moving on, I will introduce you how to use HP Cloud Recovery Tool on Windows 11.

How to use HP Cloud Recovery Tool to recover Windows 11

▶ Preparations before you use this tool:

  • A blank USB drive with storage of at least a minimum of 32 GB.
  • An HP computer that has Windows 11 Professional (64-bit), Windows 11 IoT Enterprise installed.
  • Backup HP data to avoid loss of data. You must backup important files, data, photos, videos, etc. before you use the HP Cloud Recovery Client.

▶ Here are the specific steps to use the HP Cloud Recovery Tool on Windows 11:

Step 1: Create a Recovery Drive

1. Connect the USB drive to your computer. Search for the "Cloud Recovery Tool" option and right-click on the result, choose the "Run as administrator". If you cannot search it, you need to enable HP Cloud Recovery Tool software download on your HP.

HP Cloud Recovery Tool

2. On the Welcome to HP Cloud Recovery Tool page, click on Next.

3. Now, you will see a Proxy Configuration window. Click Next.

4. Enter system information and click on Next.

System Information Page

5. Choose your prepared USB drive from the drop-down menu and tap on Enter.

USB Preparation Page

6. A popup will show that all the information on the USB drive will be deleted permanently during the process. Here, click on OK and then Next.


7. Wait until HP Cloud Recovery Tool comes up with the "Recovery Image" on the USB drive. Once the process completes, tap on the Finish option.

Step 2: Recover Your Windows 11 system

Once you have created the recovery drive, you can use it to recover your system if there’s something goes wrong.

1. Reboot your HP computer and insert the prepared bootable USB drive. When the Startup Menu appears, press the "Esc" key immediately and repeatedly.

2. In the Startup Menu, press the F9 key to access Boot Device Options. Then press the up or down arrow keys to choose your USB flash drive and press Enter. When prompted to run Recovery Manager from the hard drive or media, you need to select Run from media and click Next to continue.

3. Choose a language and click OK to open Recovery Manager. Then select Factory Reset to erase the entire hard drive and reinstall Windows 11. Click Next to continue. When you get the welcome page, click Next to jump it.

Factory Reset

4. Select Recovery without backing up your files and click Next. A window showing the following message will appear: All user-created files and partitions, and any programs installed after purchase will be lost, and you should click OK.

System Recovery

5. Wait till the recovery manager completes the process. When you are asked if you received a supplemental recovery USB drive from HP Support, click Skip.

6. When the recovery preparation is finished, click on the Continue option.

7. Once the recovery process is completed, click on the Finish option to restart the system.

Recovery Is Complete

After the PC initial setup begins, you can remove your USB flash drive and start to use your HP computer.

Best alternative to HP cloud recovery tool

If you are an HP user, it’s a good choice to use HP Cloud Recovery Tool when your computer runs into a problem and needs to be recovered. But as you can see above, the process might be a little bit difficult, and sometimes HP Cloud Recovery Tool not working. But don’t worry, you can an easier way to enable the task.

The HP Cloud Recovery Tool is only for users who are using an HP computer. So, if you are not an HP user but still want to recover the system and backup its file, then you are suggested to try the best backup and restore software AOMEI Backupper Standard. You can securely backup and restore not only operating system, but also restore partition, disk, or individual files & folders easily  in Windows 11, 10, 8, 7, XP, Vista.

With it, you can simply make a full backup of HP computer data to any location such as external hard drive, USB flash drive, NAS, clouds, etc. that can be detected by Windows. If you are worried that a complete system/disk crash will prevent a proper restore, you can also use the Create Bootable Media tool to create a WinPE recovery disk that can be used on any Windows computer.

To use AOMEI Backupper to restore your PC to a previous date, you must firstly create Windows 11 image backup with this software for recovery needs. Click the download button below and follow the detailed steps to start recover Windows 11.

Step 1. Free download AOMEI Backupper Standard, install, and run it.

Download FreewareWin11/10/8.1/8/7/XP
Secure Download

Step 2. In the main interface, click Restore on the left menu and click Select Task or Select Image File to find the image.

Select Task

Step 3. Select the system backup in the following window and then click Next.

System Backup

Step 4. Then, select to restore the entire backup or a part and click Next.  Usually, if you want to restore the system to the original location, this software will automatically detect the destination path. If you want to restore to other location, you need to check the Restore system to other location option.

Image Information

Step 5. Then, click Start Restore to execute the progress. When the progress reached 100%, click Finish to exit.

AOMEI Backupper also supports you to restore OS to dissimilar hardware with the Universal Restore (available in Professional edition). This is especially when you want to transfer system to another computer.

Your turn

Use HP Cloud Recovery Tool on Windows 11 can help you recover your HP computer to its original factory state in case of any severe issues. By following the above provided steps, you are able to recover the OS. But you can see that the steps of using this tool is quite complicated, thus you can try an easier way to restore Windows 11 in just a few clicks.  

AOMEI Backupper is not only a professional backup and restore software, it is also a powerful disk cloning tool that allows you to make ASUS TUF gaming A15 SSD upgrade securely to increase the computer performance. Don’t hesitate to try this all-in-one data protection tool!

Miya · Editor
Miya has an excellent insight and receives professional and systematic technical training since joining AOMEI. She has a comprehensive understanding of computer issues, aiming at helping users troubleshoot all kinds of problems. A lot of computer users around the world have found her articles very helpful!