By Dylan / Last update March 31, 2022

How to view iPhone photos on PC

As we all know, one of the iPhone's many features is that it also doubles as a camera. By connecting iPhone to PC, you can view the photos on your iPhone in a higher resolution while still leaving them on the device. The process of viewing iPhone photos on PC could be used for every model of iPhone.

Step 1. Connect your iPhone to your computer using the USB cable.

Step 2. Click "Open device to view files" in the AutoPlay window.

Step 3. Double-click "Internal Storage."

Step 4. Double-click the "DCIM" folder followed by the "800AAAAA" folderd then you could see the saved photos on iPhone. The photos saved to your iPhone display on-screen.

Step 5. Double-click a picture to view it on your PC using the Windows Picture Viewer.

※Note: If the AutoPlay window doesn't appear, you must manually access the iPhone on your PC. Open the "Start" menu, click "Computer" and double-click the "Apple iPhone" icon under Portable Devices.

The problem - can't view iPhone photos on PC

“I want to copy photos from my iPhone 6 to my Windows 7 PC but the PC can only read 84 of 508 photos. This has never been a problem before. Why can't my PC see all of my iPhone photos and how can I fix this?”

“I have an iPhone XR with more than 1000 photos and a windows 10 PC. When I plug in my iPhone and it is recognized, but when I open the pictures folder (DCIM), there are no photos. Why iPhone photos not showing up on PC? I’ve tried everything I could do, while nothing works. Please help! Thank you.”

If you find it difficult to view your iPhone photos on your PC, you aren’t the only one experiencing the problem. There are a few different causes and solutions for this problem. Please keep reading!

Why you can't view iPhone photos on PC

Generally, there are 5 cause your pictures on your iPhone can't be viewed on PC.

  • It might be caused due to a damaged USB cable.

  • Your iPhone camera roll folder may be empty. iPhone photos do not show up on PC if it doesn’t have photos or videos in the Camera roll.
    ※For example, you've synced your photos to iCloud using iCloud Photo Library, so the photos are not on the phone.

  • Your PC USB port may not work well or just malfunction.

  • Missing or corrupted iPhone driver may cause the device not to be recognized by PC successfully. When you plug your iPhone to computer, you don’t see it under “Portable Devices” on computer, so you cannot view iPhone photos on PC.

  • It can be caused due to other reasons such as a software problem, virus, malware, and other compatibility problem.

How to fix the "can't view iPhone photos on Windows PC" issue

If the camera entry does not show on your computer or you can’t view iPhone photos on PC for other reasons, what would you do? Here are 9 common methods to resolve not viewing iPhone photos on PC.

√Solution 1. Reboot computer and restart your iPhone

This is the easiest method to restore iPhone photos and this method will not delete any file on your iPhone.

√Solution 2. Check if the problem is caused by iPhone

Connect the iPhone to another PC and see if the problem persists. If the problem also occurs to another computer, something might go wrong with iPhone. You might need to take it to the shop to have it checked.

√Solution 3. Change the USB port of your PC

When you can't see pictures on your photos, please make sure the USB port is still working well. And you can try other USB ports on your PC, and check if it works. 

√Solution 4. USB another USB cable

To ensure a successful connection, it is recommended that you use the original iPhone cable. If you don't have it, you can also use an MFI certified USB cable. Then see if the problem persists.

√Solution 5. Unlock your iPhone.

If your iPhone is locked, the camera roll containing all your photos will be empty. Try to disconnect your iPhone and unlock your iPhone screen, connect your iPhone back to the computer (make sure the iPhone is showing the home screen when you plug it in). After few minutes, the iPhone photos not showing up on PC problem will be solved.

√Solution 6. Authorize the computer

Connect your phone with a USB cable > Open iTunes > Go to Menu > Account >Authorizations > Authorize this computer > Provide username and password. After that, you can now see the DCIM folder and the photos shown on your computer.

√Solution 7. Restore iPhone with iTunes

Click on iTunes on your computer > Use your USB cable to connect your iPhone to your computer > Choose your iPhone when it appears in iTunes > Click on restore backup in iTunes > Check the size and date of each backup and select the most relevant > Tap on restore and wait for few minutes to finish > Make sure your device is connected after it restarts and waits for some minutes to sync with your computer. You can disconnect your device when the sync is complete.

√Solution 8. Fix driver problem

Go to Device Manager to check the driver. Expand "Imaging Devices" "Other Devices" "Portable Devices" "Universal Serial Bus Controllers" categories and you will find the iPhone device under one of them with a yellow mark. Re-install or update the driver should resolve the problem.

√Solution 9. Use an iPhone to PC Transfer software

AOMEI MBackupper can view the iPhone photos directly on PC or import photos from iPhone to PC to view the iPhone photos.

View the iPhone photos on PC by AOMEI MBackupper

AOMEI MBackupper is one of the best methods to view iPhone photos on PC. This software was designed to support iPhone users to access and transfer photos from iPhone to your computer. If you cannot view your iPhone photos on your PC, then it is advisable that you try AOMEI MBackupper. 

◎Way 1. Using AOMEI MBackupper to view the iPhone photos on PC directly

Step 1. Free download AOMEI MBackupper and launch it. Connect your iPhone to your PC with a USB cable. Once connected, tap “Trust" on your iOS device screen.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 2. On the home screen, click Transfer to Computer option.

Transfer to Computer

Step 3. Here you can choose the iPhone photo you want to view on PC. Double click it or right-click it and select OK.

Choose Photos

◎Way 2. Transfer photos from iPhone to PC to view the iPhone photos on PC

In addition to viewing the iPhone photos directly using AOMEI MBackupper, you can also transfer iPhone photos to PC with AOMEI MBackupper to view the iPhone photos.

Step 1. Select the photos you want to transfer. After the selection, click OK.

Step 2. Specify a path as the destination location > At last click Transfer to start the transfer process.

Transfer Photos to Computer

In the event that the photos on your iPhone are lost, you can transfer them to iPhone. Besides, AOMEI MBackupper also plays an important role in data protection, you can choose to backup iPhone photos to computer.


That’s how to fix not viewing iPhone photos on PC. All methods are useful and not very difficult. Choose different methods for different reasons.

Hope you have fixed the problem successfully with the above solutions. If you have any other ideas about this issue, please share them with us in the comment section. We will go through the problem and reply to you soon.