By AOMEI / Last Updated August 31, 2016


Case One

hey all. i have purchased an acer aspire 5672 about 5 months ago. back then when i fisrt turn it on, i had no time to make the back ups disks as it asked. meanwhile i totally forgot abt them. couple of days ago i had a prob and the techition told me to recover the laptop to factory setings and so i did by usig windows recovery points. now i can´t find my e recovery management in empowring technology items. can i still make the back ups dvds?

Case Two

My Acer File with eRecovery manager is missing.

Case Three

My son deleted my Acer info and acer erecovery management gone. How do i get them back I want to restor my pc back to its factory settings as I do not need to save anything on this pc and would like very much to start over.


Solution 1. Confirmation

First of all, you should figure out it is superficially acer erecovery management missing or complete acer erecovery management gone. Are you just cannot find the shortcut or has the actual program been deleted? (C:\ProgramFiles\Acer\Acer eRecovery Management)

You can try to press “Alt + F10” on start up to see whether it bring you to Acer recovery environment or not. If not, it means you really lost your Acer eRecovery Management.

Solution2. Reinstall Acer eRecovery Management.

Before reinstallation, if your computer came with Acer eManager bundled, please firstly go to your add/remove programs, uninstall Acer ePower Management only and reboot the system. Then, start reinstall Acer eRecovery Management.

> Go to Acer support site and choose either Notebook or Desktop utilities. (Depends on your system).
> Click on and install Acer ePower Management Version # for your system.
> After Acer ePower has been installed, click on Acer eRecovery Management Version # for your system.
> Reboot computer.
> Acer eRecovery Management should be installed.

Or, get Acer eRecovery Management from

Solution 3. Get an alternative

There is an alternative, not only to Acer eRecovery Management, but also to Lenovo OneKey Recovery, HP Recovery Manager, Dell Backup and Recovery Manager, Asus Backup & Recovery. It can also applied to products of Samsung, Sony, Toshiba, etc. brands. You may know it or once get upon it. Yes, it is AOMEI OneKey Recovery, a 3rd party software aims at system backup and restore.

AOMEI OneKey Recovery Professional

Solutions for other Acer eRecovery Management errors you may encounter: