By Jessie / Last update October 26, 2022


Symptoms of Acer eRecovery Hard Drive Configuration Is Not Set the Factory Default

Case 1

I have a acer aspire 4920 and i want to restore it to factory default. i downloaded acer erecovery management and i click on restore system to factory default. A error message pops up saying acer erecovery hard drive configuration is not set to the factory default restore aborted. how do i fix it.

Acer Recovery Hard Drive Not Set

Case 2

I have a Acer Aspire laptop about 5 months old and am trying to restore it to the original factory settings, but when I try to restore it a window pops up and says "Hard drive configuration is not set to the factory default. Restore aborted".

Case 3

When I go into Acer Recovery Management to try to create a factory default backup I get a pop up that says acer erecovery hard drive configuration is not set the factory default - back up aborted. How do I get my hard drive set back to factory default?

Solutions to Acer eRecovery hard drive configuration is not set the factory default

Solution 1: Get a recovery disk from Acer directly

It may due to that you have no recovery disks or a recovery partition. If it is, you can purchase a set of recovery disks from Acer directly. Check in Accessories or the main web site.

Solution 2: Change SATA Controller settings to AHCI 

Solution 3: Undo the jumpers

Going into the PC and undoing the jumpers (resetting them back to what the factory setting numbers, and are on the jumper chip or whatever it is called).

Solution 4: Perform system files checker and change the GUID value

This may be caused by having resized disk partitions by a third party software, so the system disk layout has been changed.

To fix it, first of all, it is recommended to use system file scanner to check any files that may be corrupted (and most of these are normally fixed by sfc): Press Windows key + X, select ‘Command prompt (Admin)’. Enter the following command “sfc /scannow” (without quotes) and the system will start scanning the system. Wait until it finishes.

SFC Scannow

Then, follow the following:

CMD (Admin) > “diskpart” > “list disk” > “select disk #” > “list partition”

You see recovery partitions flagged as OEM, so what we do is to set the id according to the GUID (Global Unique Identifier) system. Selected every partition with an OEM type and change their ID's to DE94BBA4-06D1-4D40-A16A-BFD50179D6AC.

Eg. > “select part 1” > set id = "de94bba4-06d1-4d40-a16a-bfd50179d6ac"

The issue should be solved then. Now you can try system refresh/reinstall to factory settings (or create a recovery media).

Solution 5: Use alternative software to factory rest Acer 

Like Acer eRecovery Management, AOMEI OneKey Recovery is a one key recovery software for system backup and restore. And it supports encrypting or compressing system with backup image. Also, you can enable its scheduler to backup system at a regular interval, daily, for example.

Then, you restore your os back to factory defaults if you create an initial backup for Acer, whenever it crashes due to hijack/virus attack, wrong operation or software error. If you backup system including newly installed program or personal data, you can restore Acer to previous state. 

OKR Backup

To Sum up

This article provide you 5 solutions to acer erecovery hard drive configuration is not set the factory default. You can try them one by one. But in a long term, it's suggested backup system automatically with AOMEI OneKey Recovery. Otherwise, you can only restore system to factory settings, which only contains a clean OS, preinstalled programs and some files required to boot Windows.