Seagate One Touch Data Recovery | Services vs Software

You can rely on Seagate Rescue data recovery services or a reliable software like AOMEI FastRecovery to perform Seagate One Touch data recovery easily. Scroll down to learn more!

Ivy

By Ivy / Updated on June 17, 2025

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Seagate One Touch, known for being reliable, compact, and easy to use, is a handy option for professionals or users who just need some extra space for their files. More importantly, it comes with Seagate Data Recovery Services.

This means you can easily access professional support to retrieve lost files if there is any data loss due to accidental deletion, formatting, virus or malware attacks, hardware failure, etc., even physical damage.

Now, the problem is how to use Seagate Data Recovery Services. When to use an alternative? Please continue to read more.

Does Seagate Do Data Recovery?

You may wonder, "Does Seagate Do Data Recovery?" The short answer is, yes! Seagate offers specialized data recovery services to assist in any data loss situations, especially when standard recovery methods fail to work, e.g., physical recovery (mechanical issues, severe damage). The service includes:

  • Coverage: The service covers new, single-disk external hard drives of any brand, not just Seagate, purchased within 30 days.
  • Free evaluation: You don’t pay unless you approve the quote.
  • In-Lab recovery: You can ship your drive to Seagate's lab for data recovery.
  • Data handling: Seagate technicians have access to your hard drive data for retrieval purposes, but they will only retain what is needed for the recovery process.
  • Personal Information: Seagate will collect and use your personal information to confirm ownership, perform services, and return your device and data.
  • No data, no charge: You will not be charged if Seagate cannot recover your data.

Seagate Data Recovery Services: How Do They Work? (for Severe Scenarios)

Many of Seagate's internal, external, or gaming drives, including One Touch, come with Rescue Data Recovery Rescue. Please check the disk status to be sure your drive is still under warranty or eligible for Seagate’s Rescue plan. Here’s how the process typically works:

Step 1. Diagnose the Issue

The first step is to contact Seagate support and explain the issues you're facing. They will guide you to diagnose whether there is a hardware or software-related error.

Contact Support

Step 2. Submit a Claim

They will check and guide you further with the claim process (if the drive can’t be fixed easily, e.g., physical damage). You will need to supply issue details and any relevant product information. Once approved, you simply send the drive to their lab.

Live Chat

Step 3. Recovery Process

Once received, Seagate’s professional recovery team will start working on your drive. They’ll use advanced techniques to retrieve your data, even if the drive is damaged beyond simple repair. The recovery time is typically 30 business days, but it depends on the severity of the issue.

Step 4. Data Return

After recovery, Seagate will send the recovered data back to you, either on a new drive or via cloud storage (extra charge for shipping or external drive), depending on the service you select.

⚠️Pro Tip: This service can be a game-changer when you're facing severe data loss. However, it’s important to remember that these services might come with a cost, depending on the severity of the issue. Logical errors cost $300 to $700, and physical damage costs $700 to $2,000. Emergency recovery costs $1,500 to $5,000.

Seagate One Touch Data Recovery | Recover Deleted Files, Free! (for Logical Errors)

Sometimes, Seagate’s data recovery services might not be necessary, especially if your data loss is minor or accidental deletion. What’s more, the price is very high, and the recovery time is quite long.

In cases like this, using a tool like AOMEI FastRecovery can be a lifesaver. It integrates with two advanced scanning methods to find and recover deleted files from Seagate One Touch, Ultra Touch, Backup Plus, Iron Wolf, etc., easily.

  • Quick Scan: Integrated in the Hard Drive Recovery section, it takes only 3-5 seconds and is best for deleted files.
  • Deep Scan: It’s always available when you can’t find data after a Quick Scan or for more complex scenarios, e.g., formatted drive, corrupted drive, etc. This mode takes longer as it scans the disk sector by sector.

In addition, you can still enjoy more flexible and easier searching features, file preview, selective recovery, e.g., recover specific files or folders instead of all data, saving much time and space.

Click the Download button to get AOMEI FastRecovery now! Don’t save it to the Seagate One Touch with data loss. Otherwise, your data will be overwritten.

Download Freeware Windows 11/10/8/7/Server
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Step 1. Select Seagate One Touch to Scan

Connect your Seagate One Touch drive and be sure it’s recognized by Windows. Install AOMEI FastRecovery after installing. Then, on the Hard Drive Recovery section, select your Seagate One Touch from a list of available drives and click the “Scan” button to start the scanning process.

Select SD Card

Step 2. Filter Files Quickly

It will scan your drive with a Quick Scan method automatically. This process takes only 3-5 seconds and displays only deleted files. You can search or filter files quickly through file name, extension, data types, etc.

Quick Scan SD Card

Step 3. Recover Deleted or Lost Data

Once found, browse through them and select the files you want to restore. Then, click the “Recover” button to begin the restoration process. Please select a new location to save the recovered files (NOT Seagate One Touch), which may cause data overwriting.

select-files-to-restore-from-sd-card

⚠️Note:
  • Click Deep Scan immediately afterward if you can’t find the desired data. It takes longer, but searches sector by sector.

How to Prevent Data Loss on Any Seagate Drive

You must not want to lose data again in the future. To avoid such a situation, we collect some useful tips to prevent data loss in the following:

Tips

Why It Matters

Safely eject the drive

It can avoid corruption or physical damage to some extent.

Use surge protection

It guards against power surges and electrical damage.

Backup files regularly

It helps restore deleted files from backup without any obstacles.

Store in a cool, dry place

It can prevent overheating and moisture damage.

Check for S.M.A.R.T. errors

It is able to avoid data loss due to a failed drive.

Use antivirus tools

It blocks malware from deleting data.

Update firmware

It fixes bugs and improves compatibility.

Conclusion

When it comes to Seagate One Touch data recovery, you can rely on Seagate’s Rescue data recovery services (if it’s still under warranty or more severe, e.g., physical damage) or use a reliable third-party tool like AOMEI FastRecovery. The latter is a fast and easy solution for logical errors, such as accidental deletion, corrupted card, etc.

Download Freeware Windows 11/10/8/7/Server
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Last but not least, please stop using your drive after data loss and remove it safely until you want to recover data from Seagate One Touch. Meanwhile, don’t save the recovered files to the original drive, which may cause data overwriting.

Ivy
Ivy · Editor
Ivy is an editor of AOMEI Technology, she covers backup & restore,hard disk & partitions management and cloud files transfer and so on for AOMEI. She is an outgoing girl and enjoys helping people find solutions to their problems. She loves traveling, eating, reading and so on. She usually hangs out with friends at her leisure time.