Unraveling the Mystery: How to Fix Unknown Hard Error in Windows 10

Delve into the intricacies of resolving the unknown hard error in Windows 10 with this  guide. Navigate through specific step points for each method and unlock the potential of MyRecover for seamless data recovery. 


By Lori / Updated on January 23, 2024

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Encountering the enigmatic "Unknown Hard Error" in Windows 10 can be a perplexing experience. This guide aims to unravel the mystery behind this error and provide detailed, step-by-step methods to fix it. From checking for Windows updates to performing a clean boot, we'll explore various strategies to troubleshoot and resolve this elusive issue.

How to Fix Unknown Hard Error in Windows 10

1. Check for Windows Updates

Outdated system files can contribute to the unknown hard error. Ensure your system is equipped with the latest updates to benefit from patches and fixes.

Step 1: Open the Settings menu by pressing Win + I.

Step 2: Navigate to "Update & Security."

Step 3: Click on "Check for Updates" and install any available updates.

2. Run SFC (System File Checker)

Corrupted system files can be a culprit. Running the System File Checker helps identify and fix such issues.

Step 1: Open Command Prompt as an administrator by right-clicking on the Start button and selecting "Command Prompt (Admin)."

Step 2: Type sfc /scannow and press Enter.

Step 3: Allow the System File Checker to scan and repair corrupted system files.

3. Check for Disk Errors with Chkdsk

Disk errors can trigger the unknown hard error. Running Chkdsk can help identify and resolve these issues.

Step 1: Open Command Prompt as an administrator.

Step 2: Type chkdsk /f and press Enter.

Step 3: Allow Chkdsk to check and repair disk errors on the next system restart.

4. Update Graphics Drivers

Outdated or incompatible graphics drivers may lead to the unknown hard error. Ensure your graphics drivers are up-to-date.

Step 1: Identify your graphics card model.

Step 2: Visit the manufacturer's website.

Step 3: Download and install the latest graphics drivers.

5. Perform a Clean Boot

Conflicting startup items or services can contribute to the error. Performing a clean boot helps identify the root cause.

Step 1: Press Win + R to open the Run dialog, type msconfig, and press Enter.

Step 2: In the System Configuration window, go to the Services tab.

Step 3: Check "Hide all Microsoft services" and click "Disable All."

Step 4: Go to the Startup tab and click "Open Task Manager."

Step 5: Disable startup items one by one, restarting your computer after each, to identify the culprit.

How to Fix Unknown Hard Error in Windows 10 - A Closer Look

Encountering the mysterious "Unknown Hard Error" can be disruptive, affecting your Windows 10 experience. By following the detailed step points of each method outlined above, you systematically troubleshoot and eliminate this error, restoring your system to optimal functionality. Remember, patience is key as you work through each solution to identify the root cause.

MyRecover: Your Guardian in Data Recovery

MyRecover serves as a powerful tool for data recovery, complementing your efforts in resolving the unknown hard error. Let's delve into its features and recovery steps.

Features of MyRecover

Intelligent Scanning: MyRecover employs advanced scanning algorithms, ensuring a thorough search for lost or corrupted files.

User-Friendly Interface: Navigate effortlessly through MyRecover's intuitive interface, making data recovery accessible to users of all levels.

Selective Recovery: Choose specific files or folders for recovery, saving time and resources.

Recovery Steps

Step 1: Download MyRecover from the official website.

Step 2: Install the application following the provided instructions.

Step 3: Launch MyRecover and select the drive or partition for data recovery.

Step 4: Initiate a deep scan to locate and retrieve lost or deleted files.

Step 5: Preview the recoverable files and select the ones you want to recover.

Step 6: Click 'Recover' to complete the recovery process.


Resolving the unknown hard error in Windows 10 requires a strategic and patient approach. By combining system-level solutions with the capabilities of MyRecover, you navigate through the complexities of error resolution effectively. This comprehensive guide empowers you not only to fix the error but also to understand the underlying mechanisms for future troubleshooting.

Frequently Asked Questions

How often should I check for Windows updates to prevent the unknown hard error?

Regularly checking for and installing Windows updates is advisable to stay protected against potential errors and security vulnerabilities.

Can I perform a clean boot without disabling essential services?

No, a clean boot involves temporarily disabling all non-essential services and startup items to identify the cause of the unknown hard error.

Is it necessary to update graphics drivers to fix the unknown hard error?

Yes, outdated or incompatible graphics drivers can contribute to the unknown hard error. Updating them is a recommended step in resolving the issue.

Can MyRecover recover files affected by unknown hard errors?

Yes, MyRecover's intelligent scanning technology can recover files affected by unknown hard errors, providing a comprehensive data recovery solution.

What is the significance of performing a clean boot in resolving the unknown hard error?

Performing a clean boot helps identify conflicting startup items or services, allowing you to isolate and address the root cause of the unknown hard error.

Lori · Editor
Lori receives professional technical training since joining AOMEI, and aims at helping users troubleshoot problems on data recovery and protection. She focuses on simple, efficient and practical methods, and provides professional advice. Being able to help readers and users is her ultimate goal.