Windows 7 Stuck on Welcome Screen (Fixed with 5 Ways)

July 2, 2019

If your computer Windows 7 stuck on Welcome screen out of some reasons, you can refer to this article and find solutions here.


I boot my computer, and get to the Windows Welcome screen after I enter my password, the spinning loading thing rotates forever. This stuck screen happens every once in a while. I have to manually shut down and start back up multiple times before I can successfully login again. Can anyone tell me what wrong it is and how to fix Windows 7 stuck on Welcome screen.

Stuck on Welcome Screen Windows 7

How to fix Windows 7 stuck on Welcome screen?

There are some complaints about Windows 7 stuck on Welcome screen. In fact, besides Windows 7, this issue will happen in other operating systems. This is an annoying problem. If you just wait it to log in, it could be several hours or even several days.

You may encounter this issue based on different situations: for example, you may get Windows 7 stuck on Welcome screen when connected to network, after login, or after update. I will walk you through on 5 ways to fix this issue.

Solution 1. Disconnect from the internet

According to some users, they encountered Windows 7 stuck on Welcome screen when connected to network. If your computer tries to connect to the wireless connection and get stuck, you can disconnect the internet before proceeding to log in.

Solution 2. Restart Windows Update service

If you encounter Windows 7 stuck on Welcome screen after update, you can try to restart Windows Update Service. Follow the steps below to restart Windows Update Service.

Step 1. Press Win + R to bring out Run dialogue. Type net stop wuauserv in the run dialogue and press Enter.

Step 2. Type cd %systemroot% command and press Enter.

Step 3. Type ren SoftwareDistribution SD.old and press Enter.

Step 4. Type net start wuauserv and press Enter.

Step 5. Type exit and press Enter to close Command Prompt and restart your PC.

Step 6. Now, reboot your PC/laptop and check if the stuck on Welcome screen has gone.

If you still get stuck on Welcome screen Windows 7 issue, rename few files and restart your computer again.

Solution 3. Run system checks

In some case, corrupt system files on your computer will cause this problem – stuck on Welcome screen Windows 10/8/7. Therefore, to fix the windows 7 stuck on Welcome screen, you can use CHKDSK to check and repair corrupted files.

Open the command prompt and type the following commands in Command Prompt and press Enter after each of them:

  • sfc /scannow

  • chkdsk c: /f /r

  • bootrec /fixmbr

  • bootrec /fixboot

  • bootrec /scans

  • bootrec /rebuildbcd

Scan Now

Solution 4. Perform Startup Repair

The Startup Repair tool can repair Windows by replacing important operating system files that might be damaged or missing. Boot to System Recovery Options and select Startup repair. Then follow the instructions on the screen to complete the repair.

Startup Repair

Solution 5: Clean boot troubleshooting

This issue can be also caused by one of the non-Microsoft application or a driver. If you are able to boot successfully in safe mode, you can perform a clean boot to find the root cause.

Step 1. Click Start, type msconfig in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for a confirmation, type the password, or click continue.

Step 2. On the General tab, click Selective Startup.

Step 3. Under Selective Startup, click to clear the Load Startup items check box.

Step 4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All. Then click OK.

Step 5. Click Restart when prompted.

After the computer starts, check whether the problem is resolved.

Tips: If your Windows 7 computer stuck even in safe mode, you have to turn to an installation media to boot and troubleshoot your computer.

How to prevent “Windows 7 stuck on Welcome Screen” happening again?

After fixing the issue Windows 7 stuck on Welcome screen, you need to take a serious consideration to prevent this issue or similar issue happening again. Actually, the best and easiest way is to make an image backup. A backup is almost zero cost, and it can help you to solve all kind of system issues by restoring to the previous good state from the backup.

To have a better backup experience, it is recommended to use AOMEI Backupper Standard. It is totally free! With its clean and user-friendly interface, you can backup system easily. To keep you backup up to date, you can have a scheduled backup on a regular basis. And thanks to incremental backup, the scheduled backup will only backup the changed data and it will not occupy much space.

This is the main interface of AOMEI Backupper.


To backup system, you just need click Backup and select System Backup. Then choose a destination path to save the backup, and finally click Start Backup.


  • The advanced version of AOMEI Backupper provides more powerful features. For example, you can restore system to a dissimilar hardware, backup dynamic disk volume, and automatically delete old backups, etc.

  • If you want to protect unlimited computers within your company, you can pick AOMEI Backupper Technician. With the inbuilt AOMEI Image Deploy tool, you are also allowed to deploy/restore system image file on server-side computer to multiple client-side computers over network.