Solved: HP Laptop Touchpad Not Working Windows 11

Navigating the digital landscape with a non-responsive touchpad on your HP laptop running Windows 11 can be frustrating. Let's unravel the mystery behind this issue and explore effective solutions to restore your touchpad's functionality.


By Maggie Updated on January 25, 2024

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Unraveling the Touchpad Troubles

A touchpad that refuses to respond can hinder your laptop experience. Understanding the underlying causes is crucial to finding a solution.

HP Touchpad

Understanding the Causes:

1. Driver Issues:

Outdated or corrupted touchpad drivers may lead to functionality problems.

2. Hardware Glitches:

Physical issues with the touchpad or its connection to the laptop can cause unresponsiveness.

3. Settings Misconfigurations:

Incorrect settings or accidental changes in touchpad configurations can lead to malfunctions.

Solutions to Revive Your Touchpad

Solution 1: Update Touchpad Drivers

1. Open Device Manager on your Windows 11 laptop.

2. Locate the touchpad driver, right-click, and select "Update driver."

3. Follow the on-screen instructions to complete the driver update.

Solution 2: Check for Hardware Issues

1. Ensure there are no physical obstructions on the touchpad surface.

2. Examine the touchpad for any visible damage.

3. If using an external mouse, unplug it and check if the touchpad responds.

Solution 3: Adjust Touchpad Settings

1. Open the Settings app on your laptop.

2. Navigate to "Devices" and select "Touchpad."

3. Adjust sensitivity and other settings to your preference.

Solution 4: Roll Back Touchpad Drivers

1. In Device Manager, right-click on the touchpad driver.

2. Select "Properties" and go to the "Driver" tab.

3. Choose "Roll Back Driver" if available.

Solution 5: Perform a System Restore

1. Type "Create a restore point" in the Windows search bar.

2. Open the System Properties window and click on "System Restore."

3. Follow the prompts to restore your system to a previous state.

Recommendation: AOMEI Backupper

When troubleshooting touchpad issues, safeguard your data with AOMEI Backupper.


- User-friendly interface.

- Robust backup and restore functionalities.

- Compatible with Windows 11.


- Some advanced features require the paid version.


- System backup and restore.

- File and folder synchronization.

- Disk cloning for easy migration.

How to Use with Touchpad Troubleshooting:

1. Install AOMEI Backupper.

2. Create a system backup before making major changes to touchpad settings or drivers.

3. Utilize the restore function if any issues arise during troubleshooting.

Frequently Asked Questions

Q: Why is my HP laptop touchpad not responding?

A: Several factors, including driver issues, hardware glitches, and misconfigurations, could be causing the unresponsiveness.

Q: How often should I update touchpad drivers?

A: Regular updates are recommended. Check for driver updates periodically or when issues arise.

Q: Can physical damage to the touchpad be repaired?

A: In most cases, physical damage requires professional repair or replacement of the touchpad.

Q: Is AOMEI Backupper free to use?

A: AOMEI Backupper has both free and paid versions. Some advanced features are available in the paid version.

Q: Can AOMEI Backupper restore individual files?

A: Yes, AOMEI Backupper allows you to selectively restore files from system backups.

Q: What should I do if my touchpad still doesn't work after troubleshooting?

A: Consider reaching out to HP customer support for further assistance. There may be underlying hardware issues.

Exploring Technical Terms

1. Driver Updates:

Regular updates ensure your touchpad functions optimally by addressing compatibility and performance issues.

2. System Restore:

A system restore reverts your laptop to a previous state, useful in undoing recent changes causing touchpad problems.

3. Device Manager:

Device Manager is a Windows tool that allows you to manage and update hardware drivers on your laptop.

Tips for Touchpad Bliss

1. Regular Backups:

Use AOMEI Backupper to regularly back up your system, ensuring you can restore it to a functional state.

2. Stay Informed About Updates:

Stay informed about touchpad driver updates and system patches for a seamless experience.

3. Handle Your Device Carefully:

Treat your laptop with care to avoid physical damage to the touchpad or other components.


Say goodbye to touchpad woes on your HP laptop with these effective solutions. Whether it's a driver hiccup or a settings misconfiguration, you now have the tools and knowledge to troubleshoot and restore your touchpad's responsiveness. Enjoy a smooth and hassle-free experience on Windows 11.

Maggie · Editor
Maggie is a technical editor from AOMEI and troubleshoots technical problems against data protection. She has received professional and systematic technical training. With a focus on user experience, security, and problem-solving, she always puts herself in the readers' shoes and provides them with valuable technical insights.