By Demi / Last update September 28, 2022

Quick Start not working

Has anyone found the solution for this? Trying to migrate from SE to 14 and the Quick Start option is not showing up? Phones are on charge, Bluetooth is no but nothing happens. Please help!

- Question from Apple Community

When you get a new iPhone, you must want to transfer data from old iPhone to new iPhone. Quick Start, released by Apple, enables you to set up a new iPhone automatically using information from your current iPhone as long as both of your iPhones are using iOS 12.4 or later.

Apple Quick Start

However, things do not always work well as we expected. When you’re setting up a new iPhone, you may suddenly find Quick Start not working on your iPhone. The issue may occur at any time when you are using Quick Start. The problem can relate to a long distance between two iPhones, either of them is out of charge, etc. Keep on reading, and find a solution to help you out.

Part 1. 4 solutions to fix Quick Start not working

There are four solutions available for you when you find Quick Start is not functioning properly. You can look through them one by one to see if any of the four solutions will work for you. They are all quite simple to follow.

You need to do some preparations before trying these solutions.
A short range between two iPhones. Sometimes the process will be stuck due to a long distance between two iPhones.
Both iPhones are on charge. iPhone to iPhone transfer via Quick Start takes time. If you migrate data wirelessly, you’d better keep both iPhones connected to power to ensure a stable power supply.

Solution 1. Check the software version of both iPhones
As we mentioned above, Quick Start only works when both of your iPhones are using iOS 12.4 or later. Hence, the first thing you need to check is whether your iPhone is on iOS 12.4 or later. On your iPhones, head to Settings > General > Software Update to have a check. If there is the latest version released, you can also update the latest version of iOS to have a try.

Ios Software Update

Solution 2. Make sure the Bluetooth is enabled on both iPhones
Besides the limitation of iOS, an enabled Bluetooth is also a necessity. If it’s off, you may fail to see the option to continue on your old iPhone when enabling Quick Start, which may mean Apple Quick Start not working for you.

Solution 3. Restart both iPhones
If you have enabled Bluetooth on two iPhones but Quick Start still doesn’t work, you can try to restart both iPhones. Your iPhone may get stuck for unknown reasons, and simple restarting can fix some of them. All you need to do is hold the side button and volume buttons for a moment and drag the slider on the screen.

Hard Reset Iphone

Solution 4. Try a wired way when using Quick Start
A wireless process can be influenced by many aspects. Quick Start provides you both wireless and wired methods to migrate data. If Quick Start doesn’t show up on iPhone during wireless data transfer process, get a Lightning to USB 3 Camera Adaptor and a Lightning to USB cable to make it in a wired way.

Lightning To 3 Camera Adapter

Bonus: Detailed steps about how to use Quick Start on iPhone
If the issue Quick Start not working has been solved, you can follow the detailed steps to migrate data from old iPhone to new iPhone. Before the steps, place your two iPhones close to each other and turn on Bluetooth of your old iPhone.

#To enable Quick Start#
Step 1. On the source iPhone, Tap Continue when you are asked if you want to set up your new iPhone with the Apple ID.

Step 2. Scan the swirling blue pattern on the target iPhone using the camera of your old iPhone > Enter the passcode on the new iPhone if asked.

#Transfer data wirelessly#
Step 1. Make sure the two iPhones are on the same Wi-Fi network.

Step 2. Select Transfer from iPhone > Agree to the terms and conditions > Tap Continue.

Utilize Quick Start

Quick Start will help you transfer all data from old iPhone to new iPhone, and apps will be downloaded later.

Part 2. Try Quick Start alternatives to achieve iPhone to iPhone transfer with a computer

On the one hand, Quick Start is convenient when you intend to switch data to new iPhone. On the other hand, its sophisticated steps keep some people away from it. If they also trouble you, you can try Quick Start alternatives below to migrate data to new iPhone.

Alternative 1. Transfer from iPhone to iPhone directly via FoneTool (one-click transfer)

Luckily, FoneTool, a professional backup and transfer tool for iPhone users, offers you an easy way to make it possible to transfer data between iPhone to iPhone directly. With its clear interface, you can freely transfer data without any bother from an unstable Wi-Fi condition.

• What FoneTool will transfer. It will fully transfer your iPhone data, including photos, contacts, call history, text messages, memos, calendars, Safari (history, bookmarks), applications (data files, preference), system settings.

• What FoneTool can be compatible with. It supports most iPhone models from iPhone 4 to the latest iPhone 14. It is also perfectly compatible with different versions of iPad and iPod.

• What you need to prepare and check.
#1 All original data in the new iPhone will be overwritten. If your target iPhone isn’t brand new, you’d better make a backup to avoid any data loss.
#2 The system version of the target iPhone cannot be lower than that of the source iPhone.
#3 Make sure the target iPhone has enough space to store the data of the source iPhone.
#4 Two Apple Lightning USB cables are needed to perform iPhone to iPhone Transfer. If you have got only one, you can full backup old iPhone and restore it to new iPhone using FoneTool.

Download FoneTool to have a try.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 1. Launch in FoneTool > Connect your two iPhones with a computer > Tap Trust This Computer on both iPhones.

Step 2. Click Phone Transfer on the left pane. Move the mouse to iPhone to iPhone. Click Start Transfer.

Iphone To Iphone Transfer

Step 3. If necessary, enable Backup encryption to protect your privacy. The password is required when accessing the data in the future.

Backup Encryption Not Enabled

Step 4. Click Start Transfer to begin the transfer > Wait for the transfer to finish, and the target iPhone will be restarted automatically.

Start Transfer

When it is over, you can check whether you have everything you want on your new iPhone.

If there is not so much data you need on your old iPhone, you can only transfer data you want to set up new iPhone from old iPhone with FoneTool.

Alternative 2. Avoid Quick Start not working issue with iTunes

To avoid Quick Start not working, you can also try another official tool - iTunes to transfer data to your new iPhone by restoring iTunes backup. Follow the steps to backup your old iPhone and restore backup to your new iPhone.

Backup your old iPhone via iTunes
Step 1. Download and install the latest version of iTunes on your computer > Connect your old iPhone with computer with a USB cable.
Step 2. Click the Device tab > Select This Computer > Click Back Up Now to start.

Backup Using Itunes

Unplug the old iPhone and plug in your new iPhone when it is over.

Restore iTunes backup to new iPhone
Step 1. Launch in iTunes > Select your iPhone > Select Restore Backup.
Step 2. Pick the latest version of backup > Enter the passcode if asked > Click Restore and wait for the restore to complete.

Restore Itunes Backup


Expectedly, your problem Quick Start not working on iPhone 7/8/X/11/12/13/14 can be solved with one of the solutions. If not, the alternatives shown in Part 2 can also be a good choice for you. After transferring data to the new iPhone, you can also erase your old iPhone with FoneTool. For any questions or feedback, please feel free to contact us.

FoneTool Runs Perfectly on

iOS Versions
  • iOS 16/15/14/13/12/11 and former
  • iPadOS 16/15/14/13/12/11 and former
iOS Devices
  • iPhone 14/14 Pro (Max), 13/13 mini/Pro (Max), iPhone 12/12 mini/Pro (Max), iPhone 11/11 Pro (Max)
  • iPhone X/XR/XS/XS Max, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6/6s/6s Plus
  • iPhone SE (1st, 2nd, 3rd generations)
  • iPod touch 1/2/3/4/5/6/7
  • All models of iPad Air, iPad mini, iPad Pro and iPad