[Fixed] Quick Start Not Working on iPhone 15/14/13/12/11

What can you do when you try to transfer all data from the old iPhone to a new one but find Quick Start not working on iPhone? This passage will give you answers.


By Demi / Updated on May 31, 2024

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Quick Start not working on iPhone 14

Has anyone found a solution for this? Trying to migrate from SE to 14 and the Quick Start option is not showing up? Phones are on charge, Bluetooth is no but nothing happens. Please help!

- Question from Apple Community

Part 1.What is Quick Start on iPhone?

When you get a new iPhone, you must want to transfer data from old iPhone to new iPhone. Quick Start, released by Apple, enables you to set up a new iPhone automatically using information from your current iPhone as long as both of your iPhones are using iOS 12.4 or later.

However, things do not always work well as we expected. When you’re setting up a new iPhone, you may find Quick Start not working on your iPhone. For instance, the Quick Start not popping up, and transferring process can't be finished, or other similar issues.

Don't worry, this post will explain why this issue occurs and help you fix it with 5 methods.

Apple Quick Start

Part 2. Why won't Quick Start work on iPhone?

Quick Start does not perform properly, it can be related to the following reasons:

• The distance between two iPhones is long: Quick Start requires Bluetooth and Wi-Fi to make a connection between the current and the new iPhone. The distance between the two devices is long, it can't be successful in data transfer.
• Either of the iPhones is out of charge: To ensure a successful data transfer, both iPhones need to have enough power to complete the operation.
• iOS version is not compatible: Your iPhone must be running with iOS 11 or later to use Quick Start. If the iOS version is too old, This feature won't show on your iPhone.
• Bluetooth or WiFi is not enabled: You will need to turn on the Bluetooth and WiFi to use Quick Start.
• A bug or error: Sometimes, there is a bug in the program, resulting in it not performing on your iPhone. Usually, it will be fixed on the next iOS version as soon as they find it.

Next, we will give you some solutions below, you can try these solutions to fix the problem. In addition, you can skip to Part 5 to use an alternative way to transfer data from iPhone to iPhone more easily.

Part 3. 5 solutions to fix Quick Start not working on iPhone 15/14/13/12/11

There are four solutions available for you when you find Quick Start is not functioning properly. You can look through them one by one to see if any of the four solutions will work for you. They are all quite simple to follow.

You need to do some preparations before trying these solutions.
A short range between two iPhones. Sometimes the process will be stuck due to a long distance between two iPhones.
Both iPhones are on charge. The iPhone-to-iPhone transfer takes some time. If you migrate data wirelessly, you’d better keep both iPhones connected to power to ensure a stable power supply.

Solution 1. Check the software version of both iPhone

As we mentioned above, Quick Start only works when both of your iPhones are using iOS 12.4 or later. Hence, the first thing you need to check is whether your iPhone is on iOS 12.4 or later. On your iPhones, head to Settings > General > Software Update to check. If there is the latest version released, you can also update the latest version of iOS to have a try.

Ios Software Update

Solution 2. Make sure Bluetooth Wi-Fi is enabled on both iPhone

Besides the limitation of iOS, enabled Bluetooth and Wi-FI are also a necessity. If they are off, Quick Start doesn't detect the old iPhone or the Quick Start just doesn't appear.

You can swipe down to Control Center. And check if Bluetooth and Wi-Fi are enabled. If they are turned on, you can also turn them off and on to refresh the connection.

check bluetooth

Solution 3. Restart your iPhones

If you have enabled Bluetooth on two iPhones but Quick Start still doesn’t work, you can try to restart both iPhones. Your iPhone may get stuck for unknown reasons, and simple restarting can fix some of them. All you need to do is hold the side button and volume buttons for a moment and drag the slider on the screen.

Hard Reset Iphone

Solution 4. Make sure you are using Quick Start correctly

Here we provide you with the detailed steps of transferring data from iPhone to iPhone via Quick Start, you can check the steps when you encount Quick Start not working" problem on iPhone 15/14/13/12/11.

Now, place your two iPhones close to each other and turn on the Bluetooth of your old iPhone.

#To enable Quick Start#
Step 1. On the source iPhone, Tap Continue when you are asked if you want to set up your new iPhone with the Apple ID.

Step 2. Scan the swirling blue pattern on the target iPhone using the camera of your old iPhone > Enter the passcode on the new iPhone if asked.

#Transfer data wirelessly#
Step 1. Make sure the two iPhones are on the same Wi-Fi network.

Step 2. Select Transfer from iPhone > Agree to the terms and conditions > Tap Continue.

Utilize Quick Start

Quick Start will help you transfer all data from old iPhone to new iPhone, and apps will be downloaded later.

Solution 5. Try a wired way when using Quick Start

A wireless process can be influenced by many aspects. Quick Start provides you both wireless and wired methods to migrate data. If Quick Start doesn’t show up on iPhone during the wireless data transfer process, get a Lightning to USB 3 Camera Adaptor and a Lightning to USB cable to make it in a wired way.

Lightning To 3 Camera Adapter

Part 4.  Try Quick Start alternatives to transfer data to new iPhone easily

On the one hand, Quick Start is convenient when you intend to switch data to new iPhone. On the other hand, its sophisticated steps keep some people away from it. If Apple Quick Start still not working, you can try the alternatives below to migrate data to new iPhone.

 Transfer from iPhone to iPhone directly via FoneTool (one-click transfer)

Luckily, FoneTool, a professional backup and transfer tool for iPhone users, offers you an easy way to make it possible to transfer data between iPhone to iPhone directly. With its clear interface, you can freely transfer data without any bother from an unstable Wi-Fi condition.

And it supports transferring data from one Apple ID to another. If you want to use a new Apple account on your new device, FoneTool is the best choice.

• What FoneTool will transfer. It will fully transfer your iPhone data, including photos, contacts, call history, text messages, memos, calendars, Safari (history, bookmarks), applications (data files, preference), and system settings.

• What FoneTool can be compatible with. It supports most iPhone models from iPhone 4 to the latest iPhone 15. It is also perfectly compatible with different versions of iPad and iPod.

• What you need to prepare and check.
#1 All original data in the new iPhone will be overwritten. If your target iPhone isn’t brand new, you’d better make a backup to avoid any data loss.
#2 The system version of the target iPhone cannot be lower than that of the source iPhone.
#3 Make sure the target iPhone has enough space to store the data of the source iPhone.
#4 Two Apple Lightning USB cables are needed to perform iPhone to iPhone Transfer. If you have got only one, you can full backup old iPhone and restore it to new iPhone using FoneTool.

Download FoneTool to have a try.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 1. Launch in FoneTool > Connect your two iPhones with a computer > Tap Trust This Computer on both iPhones.

Step 2. Click Phone Transfer on the left pane. Move the mouse to iPhone to iPhone. Click Start Transfer.

Iphone To Iphone Transfer

Step 3. If necessary, enable Backup encryption to protect your privacy. The password is required when accessing the data in the future.

Backup Encryption Not Enabled

Step 4. Click Start Transfer to begin the transfer > Wait for the transfer to finish, and the target iPhone will be restarted automatically.

Start Transfer

When it is over, you can check whether you have everything you want on your new iPhone.

If there is not so much data you need on your old iPhone, you can only transfer data you want to set up new iPhone from old iPhone with FoneTool.

Alternative 2. Backup and restore iPhone data with iTunes

To avoid Quick Start not working, you can also try another official tool - iTunes to transfer data to your new iPhone by restoring iTunes backup. Follow the steps to backup your old iPhone and restore backup to your new iPhone.

Backup your old iPhone via iTunes
Step 1. Download and install the latest version of iTunes on your computer > Connect your old iPhone with computer with a USB cable.
Step 2. Click the Device tab > Select This Computer > Click Back Up Now to start.

Backup Using Itunes

Unplug the old iPhone and plug in your new iPhone when it is over.

Restore iTunes backup to new iPhone
Step 1. Launch in iTunes > Select your iPhone > Select Restore Backup.
Step 2. Pick the latest version of backup > Enter the passcode if asked > Click Restore and wait for the restore to complete.

Restore Itunes Backup

Part 5. Conclusion

Expectedly, your problem Quick Start not working on iPhone 7/8/X/11/12/13/14/15 can be solved with one of the solutions. If not, the alternatives shown in Part 2 can also be a good choice for you. After transferring data to the new iPhone, you can also erase your old iPhone with FoneTool. For any questions or feedback, please feel free to contact us.

Demi · Editor
Demi is an editor of FoneTool group as well as a good advisor in the area of iOS-related issues. She does well in finding solutions to people's problems. She enjoys traveling, gardening, and watching movies. She spends most of her free time with her pet and family.