Windows Can't Read the Disc in Drive: 7 Solutions

Discover solutions to the "Windows can't read the disc in drive" issue. Learn about AOMEI Backupper's role in disc data backup. Explore troubleshooting steps and alternatives for a seamless disc-reading experience.


By Jonna Updated on January 18, 2024

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The anticipation of accessing content from a disc can quickly turn into frustration when Windows fails to read it. In this guide, we will unravel the reasons behind the "Windows can't read the disc in drive D/E/F" issue and provide comprehensive solutions to make your discs accessible.

Before we delve into solutions, let's acknowledge the annoyance of inserting a disc into your drive only to be met with an error stating that Windows can't read it. This common issue can be attributed to various factors, but fear not - we've got you covered.

Windows Cant Read The Disc in Drive

Troubleshooting the Issue: Why Windows Can't Read the Disc

Verifying Disc Compatibility

Ensure that the disc you're trying to read is compatible with your drive. Different types of discs (CDs, DVDs, Blu-rays) and various formats may require specific drives.

Checking for Physical Damage

Inspect the disc for scratches, smudges, or other physical damage. A damaged disc may not be readable, and cleaning it could potentially resolve the issue.

Updating or Reinstalling Drivers

Outdated or corrupted drivers can hinder the disc-reading process. Ensure your drivers are up to date or consider reinstalling them to establish a fresh connection.

7 Easy Solutions to Windows Can't Read the Disc in Drive

Here are some troubleshooting solutions for Windows can't read the disc in drive in Windows 11/10.

Solution 1: Verify Disc Compatibility

Check Disc Format

Ensure the inserted disc is in a format compatible with your optical drive (CD, DVD, etc.).

Use High-Quality Discs

Opt for high-quality, branded discs to minimize the risk of compatibility issues.

Clean the Disc

Wipe the disc gently with a soft, lint-free cloth to remove any dirt or smudges.

Solution 2: Update or Reinstall Drivers

Step 1. Access Device Manager:

Press "Windows + X" and select "Device Manager."

Step 2. Locate Optical Drive:

Expand the "DVD/CD-ROM drives" section, right-click the optical drive, and choose "Update driver."

Step 3. Driver Update:

Follow the on-screen prompts to update the driver. If issues persist, uninstall the driver and restart the system to trigger a fresh installation.

Solution 3: Use Windows Troubleshooter

Step 1. Open Settings:

Press "Windows + I" to open Settings, then navigate to "Update & Security" > "Troubleshoot."

Step 2. Run Troubleshooter:

Select "Additional troubleshooters" and run the troubleshooter for hardware and devices.

Solution 4: Clean the Optical Drive

Step 1. Eject the Disc:

Safely eject the disc from the drive.

Step 2. Use Compressed Air:

Blow compressed air into the optical drive to remove dust and debris.

Step 3. Try Reading the Disc Again:

Reinsert the disc and check if Windows can’t read the disc in drive D, E, F, etc. is resolved.

Solution 5: Verify Autoplay Settings

Step 1. Open Control Panel:

Access Control Panel and navigate to "Hardware and Sound" > "AutoPlay."

Step 2. Adjust Settings:

Ensure that the autoplay settings for optical media are configured correctly.

Solution 6: Check for Disk Errors and Repair

Step 1. Access Command Prompt:

Press "Windows + X" and select "Command Prompt (Admin)" to open the elevated Command Prompt.

Step 2. Run CHKDSK Command:

In the Command Prompt window, type chkdsk /f and press Enter(replace f with your drive letter). This command checks for and repairs disk errors.

If prompted to schedule a disk check, type "Y" and press Enter.

Step 3. Wait for Completion:

Allow the disk check to complete. This process may take some time depending on the size and speed of your drive.

Solution 7: Run System File Checker (SFC)

Step 1. Open Command Prompt as Administrator:

Right-click on the Start button, and select "Command Prompt (Admin)."

Step 2. Run SFC Scan:

In the Command Prompt window, type sfc /scannow and press Enter.

Step 3. Wait for Completion:

Allow the System File Checker to scan and repair any corrupted system files.

Step 4. Restart Your Computer:

Once the scan is complete, restart your computer and check if the Windows can’t read the disc in drive in Windows 10/11 is solved.

AOMEI Backupper: Your Disc's Best Friend

Introduction to AOMEI Backupper

Meet AOMEI Backupper - a versatile backup solution that can be your disc's best friend. Before attempting any troubleshooting, create a backup of your disc data using AOMEI Backupper to safeguard against potential data loss.

Backing Up Disc Data with AOMEI Backupper

Explore the user-friendly interface of AOMEI Backupper as you initiate a disc data backup. This precautionary step ensures that your valuable data is secure, even in the face of disc-reading challenges.

Step 1. Download and Run AOMEI Backupper:

Download the AOMEI Backupper software, open the application, and select "Backup" > "Disk Backup" from the main interface.

Step 2. Choose Source and Destination:

Select the disk you want to back up as the source and choose a destination path for the backup.

Step 3. Configure Backup Settings:

Customize backup settings such as compression, encryption, and scheduling.

Step 4. Initiate Backup:

Click "Start Backup" to initiate the disk backup process.


In conclusion, troubleshooting the "Windows can't read the disc in drive" issue involves a combination of checking compatibility, inspecting for physical damage, and utilizing AOMEI Backupper for data backup. Explore alternatives like changing drive letters and cleaning the disc for a comprehensive approach.

FAQs about Windows Can't Read the Disc in Drive

#1: Why is Windows unable to read the disc in my drive?

The issue can stem from various factors such as disc incompatibility, physical damage, or outdated drivers. Our guide provides detailed steps to troubleshoot and resolve these issues.

#2: Can I still use AOMEI Backupper if my disc is unreadable?

Yes, you can create a backup of your disc data using AOMEI Backupper before attempting any troubleshooting. This ensures your data is protected regardless of the disc's readability.

#3: Are there any preventive measures to avoid future disc-reading issues?

Regularly backing up your disc data with AOMEI Backupper and handling discs with care can prevent future issues. Additionally, using quality discs and keeping drivers updated contributes to smoother disc-reading experiences.

Jonna · Editor
Jonna joined AOMEI in 2021 and has become a professional in the areas of computer backup and restoration, disk cloning, file synchronization, etc. She maintains a keen eye for the latest technology trends, ensuring that the information provided is always in step with industry developments.